The service was excellent, the travel assistant could not have been more helpful. She was very good at explaining in detail the differences between the different holidays on offer in the area we were... See more
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Met with Sophie this week..what a breath of fresh air - friendly, very knowledgeable, made some great suggestions and we had booked just the holiday we wanted at the right price within an hour. Very p... See more
Company replied
The friendliness and professional that was shown by Kerry was 10 / 10. We look forward to coming back soon. Service from the exchange brill. When l have enquired by telephone it didn't matter who l... See more
Company replied
Lyndsey at Hays Travel Newark went above and beyond, she was extremely helpful and responded to my questions very quickly! Nothing was too much trouble for her, very impressed with her customer servi... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
11a Stodman Street, NG24 1AN, Newark, United Kingdom
- 01636858941
5.0
Excellent
910 reviews
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Reply from Hays Travel - Newark
Thank you for your kind words, it is really appreciated. - Lola
Really friendly
Really friendly, polite, informative and just generally nice to deal with.
April 30, 2026
Reply from Hays Travel - Newark
Thank you for your kind words, very much appreciated- Shelley
Reply from Hays Travel - Newark
Thank you so much for your lovely review, we really appreciate it!
Very helpful and informative with…
Very helpful and informative with nothing to much trouble.
April 29, 2026
Reply from Hays Travel - Newark
Thank you for you lovely review - Sophie
Friendly staff
Very knowledgeable introduced us to some places would never even thought of very helpful
April 16, 2026
Reply from Hays Travel - Newark
Thank you for your kind words, It is much appreciated - Hays Travel Newark.
Reply from Hays Travel - Newark
thank you for your kind words, it is much appreciated. Hays Travel Newark.
Top marks!
Very professional, helpful, patient and enthusiastic support from both Sophie and Molly - thanks to all their, research, advice and encouragement, have now booked my first cruise with them!
April 23, 2026
Reply from Hays Travel - Newark
Thank you for your kind words, it is much appreciated. Hays Travel Newark.
Reply from Hays Travel - Newark
Thank you for your feedback it is much appreciated, Shelley
Reply from Hays Travel - Newark
Thank you for your feedback it is much appreciated, Hays Travel
Really helpful and knowledgeable
Lola was very friendly and efficient and made the whole process of booking our holiday easy - thank you so much Lola!
April 18, 2026
Reply from Hays Travel - Newark
It was my pleasure, thank you for your kind words - Lola
The service from Hays was excellent
The service from Hays was excellent, friendly, helpful staff.
April 18, 2026
Reply from Hays Travel - Newark
Thank you for the feedback, it is very much appreciated, Rachel
Reply from Hays Travel - Newark
Thank you for the feedback, it is very much appreciated, Shelley
Hays tracel
Mollie was fantastic, took us all through the booking and required (by us) service we need and made everything so easy. She also gave us re-assurance that should things kick off in that region thanks to that insane idiot Trump, we would get a full refund or the opportunity to choose a new date. Thanks Mollie.
April 16, 2026
Reply from Hays Travel - Newark
Thank you for the feedback, it is very much appreciated, Mollie
Great customer service
Great customer service! We always book with Kerry as she always books us the best holidays!
April 15, 2026
Reply from Hays Travel - Newark
Thank you for your kind words! - Kerry
We love Shelly
We love Shelly, she is always so lovely and very helpful. We won't go anywhere else.
The Newark store makeover is so much better.
Just a little gripe! The seats are not comfortable to sit on if like myself, you have a bad back..
April 15, 2026
Reply from Hays Travel - Newark
Thank you so much, great feedback - so sorry about your back! Hope it felt batter soon - Shelley
Sophie provided a friendly and…
Sophie provided a friendly and professional service, which made it pleasant experience.
April 14, 2026
Reply from Hays Travel - Newark
Thank you for your kind words! - Sophie.
Excellent service
Excellent service, very personal and offered to check us in on production of our passports
April 12, 2026
Reply from Hays Travel - Newark
That's great to hear - thank you, Kind regards Rachel.
Friendly,approachable,smiling staff.
Friendly,approachable,smiling staff.
Very helpful.
Found exactly what we wanted.
Thank you once again!
April 11, 2026
Reply from Hays Travel - Newark
Thank you for your kind comment, Rachel.
Nothing was too much trouble even…
Nothing was too much trouble even trying different options for us Very friendly and even though it was at the end of the day. Mollie did not rush us
April 10, 2026
Reply from Hays Travel - Newark
Thank you for your kind words - Mollie
Very helpful
Very helpful, accommodating and thorough to find what we was looking for. Sophie couldn't do enough for us, very happy with everything!
April 5, 2026
Reply from Hays Travel - Newark
Thank you for your feedback, its much appreciated Sophie
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