Hays Travel - Nicola Briggs Reviews 

132
TrustScore 5 out of 5

4.9

Personal Travel Consultant Nicola Briggs, NE15 Newcastle upon Tyne, GB


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Rated 5 out of 5 stars

Nicola has been absolutely fantastic in organising all of our holidays over the past few years. She’s incredibly knowledgeable and always seems to know exactly what will work best for us, no matter... See more

Company replied

Rated 5 out of 5 stars

I go to Nicola to book all of my trips. She's sorted mini breaks away to big family holidays. She always goes above and beyond, reponds quickly and even in her own time when necessary which is never e... See more

Company replied

Rated 5 out of 5 stars

I always book my holidays through Nicola briggs. Nicola is extremely professional in her field of work. Nicola is always polite and pleasant, as I am not very good technically and with everything havi... See more

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Rated 5 out of 5 stars

I have never booked with Hays previously, always TUI and Jet2. I found Nichola Briggs to be so efficient, patient and passionate about what she does which made me feel I wanted to book with Hays. With... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • Personal Travel Consultant Nicola Briggs, NE15, Newcastle upon Tyne, United Kingdom

  • 01661 678027

4.9

Excellent

TrustScore 5 out of 5

132 reviews

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4.9

All reviews

(132)

119,953 reviews in the last 12 months

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Rated 5 out of 5 stars

Very helpful

Very helpful, answered all my questions and made sure I got everything I wanted. Very professional even after booking. I needed to ask for information and answered very quickly.

May 27, 2024
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Reply from Hays Travel - Nicola Briggs

A pleasure to help you book your holiday Kirsty. I hope you have an amazing time when it comes round

Rated 5 out of 5 stars

Fantastic service again from Nicola…

Fantastic service again from Nicola Briggs. Gave her a brief outline what we wanted and she immediately came back with an amazing cruise option. However it didn’t stop there with the numerous questions my husband had she took note of them answering each one which helped ease any concerns we had as we were booking a cruise for the first time. Amazing as always would highly recommend, Nicola will always be our go to travel agent due to her experience, helpfulness and general understanding on how important it is to get it right.. thanks ☺️

May 29, 2024
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Reply from Hays Travel - Nicola Briggs

I can't wait to hear all about your cruise Kirsten! Thank you for coming to me again :)

Rated 5 out of 5 stars

Brilliant service

Excellent communication, very polite and personal! Happy to help in any way and accommodate to support all my booking family. Really pleased with the service. 5 stars from me.

May 31, 2024
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Reply from Hays Travel - Nicola Briggs

A pleasure to help you book your holiday Stacey 🙂

Rated 5 out of 5 stars

Nothing is a problem with Nicola

Nothing is a problem with Nicola. Goes that extra mile

May 22, 2024
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Reply from Hays Travel - Nicola Briggs

Thank you Karen, it was a pleasure to book your holiday for next year 😊

Rated 5 out of 5 stars

Great agent, well recommended

This review is specific for Nicola Briggs. She is very helpful and easily reachable. She is quick to respond to any queries. She will also do anything what she can regarding any request to booking changes.
Thank you Nicola Briggs for facilitating our booking and finding us a good deal.

April 24, 2024
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Reply from Hays Travel - Nicola Briggs

Thank you for choosing to book with with and for your second booking :)

Rated 5 out of 5 stars

I can’t recommend Nicola enough

I can’t recommend Nicola enough. Everything was arranged and sorted quickly and smoothly and with great professionalism. Nothing was a trouble and we now have a tailor made holiday to look forward to.

April 21, 2024
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Reply from Hays Travel - Nicola Briggs

It was a pleasure to help you book your family cruise. I hope you make many happy memories to last a lifetime

Rated 5 out of 5 stars

Nicola is fab

Nicola is fab, always gets us the best deals and messages back straight away xx would highly recommend her xx

March 30, 2024
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Reply from Hays Travel - Nicola Briggs

Thank you for your kind review Sam, a pleasure to book your holidays x

Rated 5 out of 5 stars

Nicola Briggs is so helpful and gave us…

Nicola Briggs is so helpful and gave us many choices . Nicola has booked a few holidays for us and they all been great

March 10, 2024
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Reply from Hays Travel - Nicola Briggs

Always a pleasure to book your holidays Julia, Looking forward to hearing about the one you're about to go on!

Rated 5 out of 5 stars

The service was excellent,

The service was excellent,
HAYS Travel took us through everything with no fuss, easy to follow,great we have booked through Hays for next years Cruse,so pleased with them,Nicola Briggs was there for us with any enquires,

February 27, 2024
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Reply from Hays Travel - Nicola Briggs

Thank you for your kind review Keith and for booking again through me for next year :)

Rated 5 out of 5 stars

Nicola is great at what she does

Nicola found us a great deal on a cruise for this Summer.

Having booked through her before she understands what we do/don’t like and it’s always an easy process

February 16, 2024
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Reply from Hays Travel - Nicola Briggs

Thank you for booking with me again Karen and for your kind review. Always a pleasure.

Rated 5 out of 5 stars

Italy holiday 2024

Was extremely helpful and went the extra mile to tailor the holiday to our exact needs

February 8, 2024
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Reply from Hays Travel - Nicola Briggs

It was a pleasure Jane to find you your perfect holiday! Thank you for your kind review

Rated 5 out of 5 stars

she’s was so helpful!

she’s was so helpful and nothing was a issue, she found us a great holiday with a great price and we are so grateful!

December 30, 2023
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Reply from Hays Travel - Nicola Briggs

Thank you for your review Leah, it was a pleasure to help you find that perfect holiday!

Rated 5 out of 5 stars

fantastic service

fantastic service - highly recommended using for easy hassle free holiday booking - Nicola goes above abs beyond to fine the prefect holiday at a good price

November 6, 2023
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Reply from Hays Travel - Nicola Briggs

Thank you for your lovely review Amanda, it was a pleasure to help you again!

Rated 5 out of 5 stars

Nicola was great

Nicola was great
She answered all messages promptly and looked into everything I asked for. Booking was a breeze and if I ever need another holiday again I know where to go

September 9, 2023
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Reply from Hays Travel - Nicola Briggs

Thank you so much for your kind review Abbey. It was a pleasure to help you find your perfect family holiday.

Rated 5 out of 5 stars

Easy and stress free booking

It was so easy and stress free booking with Nicola.
I told her all my requirements for a cruise, being my first cruise I didn't really know what I needed or what was on offer. Within the hour she sent me over a few quotes and after deciding on the right one booking was a dream. She gave me lot's of advise on cabin location, children's clubs and drink package's. All my details sent over and deposit paid, this was most certainly the easiest holiday booking I've ever made. Look forward to future bookings with her.

September 6, 2023
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Reply from Hays Travel - Nicola Briggs

Thank you for taking the time to review my service and for your lovely comments. It was a pleasure to help you book your family cruise :)

Rated 5 out of 5 stars

Holidays with Nicola at Hays.

We always book our Holidays through Nicola Briggs at Hays.. She is always there to answer any questions that we may have with regards to Flights, Hotel, Accomodation, Checking in and Boarding passes,leaving us free to enjoy the experience before and during our Holiday.. Nicola will email Hotels to answer any question we may have with our Accomodation. She will respond to any enquiry instantly..Perfect..

August 20, 2023
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Reply from Hays Travel - Nicola Briggs

Thank you for your review and for choosing me once again. I hope you have a wonderful time on one of my favourite islands.

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