Hays Travel - North Shields Reviews 

Agent (sorry I can't remember her name) was excellent and well informed. Talked us through the proccess.

Could not fault the staff sorted everything out very pleased with the visit

⭐️⭐️⭐️⭐️⭐️ Review for Hays Travel

Rachel at Hays Travel was absolutely fantastic from start to finish. She took the time to listen to all of my requests and worked hard to make sure we got the best possible price. Her customer service skills were truly second to none, friendly, professional and incredibly helpful throughout the whole process.

What really stood out was how considerate she was of us travelling with a disabled child. She made sure all of our needs were taken into account and everything was arranged to make the trip as smooth as possible.

I couldn’t recommend Rachel or Hays Travel more highly and will definitely be booking through them again. ✈️

Faye was very friendly, helpful and knowledgeable of our holiday requests. Our holiday booking was made easy.

All of the agents at the North Shields store are amazing (shame the same principals don’t apply in all stores) I moved away from the area but north shield remains my go to store. They are efficient, they give you options. This holiday was advertised through one of your sponsored Facebook posts it the agent sorted everything and I was constantly updated via e-mail with the information from the tour operator via the Hays agent opposed to sitting around the store waiting

We knew what area we wanted to be in and the staff knew exactly what to show us.We have used the same branch for a number of holidays and cant fault any part of the searching and booking process!

Rachel was very patient with us and found really nice places to stay, she always stayed in touch with updates and very prompt. The whole office seemed friendly when you go in. I’ve used Hays in the passed and find very helpful.
I just hope things in the Middle East calm down so we can actually go. 🤞

Everything. The staff, their knowledge and friendliness.

Faye at your North Shields branch was very helpful, I gave her my requirements and she found exactly what I was looking for.

Spoke to same advisor used last year in North Shields branch. Friendly patient and helpful - didn’t end up going with our first choice we went in for but happy with holiday price and service. Thank you

I always book my holidays with North Shields & dawn is always so helpful any questions & she’s straight there to give me an answer from booking the holiday sorting the seats & also sorting out my parking, very friendly & chatty 10/10

Dawn helped me book my trip to new york last week. Dawn answered all my questions and found me the best deal possible.

Attitude of Susan Usher where nothing was too much trouble and her perseverance until we got the required outcome

We went on for information and came out with a cruise and a holiday. So they were brilliant.

I cannot praise staff enough in the North Shields branch enough. They always help with everything I need and go beyond. I would never go to another company as everything is taken care of there ☹️

Staff done everything to help us with our holiday and nothing was a bother to them

Everything very clear.well organised.sociable person

Hays travel are very experienced and all the staff work very well with each other so hats off to them all thankyou.