The team at hays northwich are so friendly , helpful , they take time with you search for great prices , places to go best areas to suit the persons needs excelent work keep it up xx
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Laura was amazing! We went in looking for an affordable holiday for my self, husband, daughter and one of our friends and she was able to find the best place for us. We had gone in with the assumption... See more
The staff in the Northwich branch were nothing but polite and helpful also very efficient.it was our first time booking with Hays travel and it certainly won't be our last. Excellent service.
Company replied
My family and I have been using hays travel Northwich for a number of years to book all of our holidays. The staff are always friendly and attentive and that's why we are return customers. On this occ... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
29 Witton Street, CW9 5DE, Northwich, United Kingdom
- 01606 263039
4.9
Excellent
946 reviews
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all your staff in Northwich branch…
all your staff in Northwich branch could not have been more helpful, nothing was too much trouble so much so that I did not try any other travel agent .they made it a very pleasant experience and I would certainly use Hays travel again,thank you. Kevin Bishop
March 3, 2026
Reply from Hays Travel - Northwich
Thank you Kevin, for your lovely 5* review. It was a pleasure to chat with you and book your trip. Kind Regards, Laura :)
Katie who dealt with our booking was…
Katie who dealt with our booking was brilliant, she was very efficient and made the whole experience pain free.
March 5, 2026
Reply from Hays Travel - Northwich
John,
We appreciate you sharing your experience. We are so happy to learn that the booking process was efficient and straightforward for you.
northwich, Hays Travel
No pressure whatsoever Very good.
Good knowledge of the products on offer. Pleasant staff. Good environment to book a holiday.
February 23, 2026
Reply from Hays Travel - Northwich
richard ikin,
We're happy you found our staff pleasant and knowledgeable, and that you enjoyed the environment for booking your holiday. Thanks for your review!
northwich, Hays Travel
Very friendly and helpful
Very friendly and helpful. Understood what we were after and gave options. Also gave guidance regarding another holiday for later in year.
March 3, 2026
Reply from Hays Travel - Northwich
Kenneth Tompson,
We appreciate your kind words and are so glad we could assist you with your holiday plans by providing helpful options and guidance.
northwich, Hays Travel
Laura was very helpful made our booking…
Laura was very helpful made our booking easy everything is done for you personell touch is much better
February 18, 2026
Reply from Hays Travel - Northwich
Eric,
We appreciate your kind words! We're happy to hear that we made your booking experience easy and provided a personal touch.
northwich, Hays Travel
Excellent customer service by Ellie
Excellent customer service by Ellie
I would book again
February 28, 2026
Reply from Hays Travel - Northwich
Miss Ila Gate,
We appreciate your kind words and are so glad you were happy with our service. We look forward to your next booking!
northwich, Hays Travel
Very helpful
Very helpful, clear and friendly. Took lots of time to explain options.
February 23, 2026
Reply from Hays Travel - Northwich
Emma Johnson,
We appreciate you taking the time to share your feedback. We're so glad we could provide clear options and friendly, helpful service.
northwich, Hays Travel
As always a great experience with very…
As always a great experience with very knowledgeable agent. We found the perfect holiday at a great price. Highly recommended
February 28, 2026
Reply from Hays Travel - Northwich
Thank you for your review. We hope you have a wonderful trip. :)
The young lady who dealt with us was…
The young lady who dealt with us was very efficient and knew her job she was also very friendly
February 19, 2026
Reply from Hays Travel - Northwich
Pauline Newton,
We appreciate you sharing your experience. We're so glad to hear the staff member was efficient, friendly, and knowledgeable.
northwich, Hays Travel
Amazing service ...
February 25, 2026
Reply from Hays Travel - Northwich
We appreciate you taking the time to leave us this wonderful feedback. We're so happy we could provide efficient service for your trip!
Excellent efficient service from Katie…
Excellent efficient service from Katie for our trip to Kefelonia
February 15, 2026
Reply from Hays Travel - Northwich
Dolores Klapper,
We appreciate you taking the time to leave us this wonderful feedback. We're so happy we could provide efficient service for your trip!
northwich, Hays Travel
very helpful and polite with everything…
very helpful and polite with everything explained
February 14, 2026
Reply from Hays Travel - Northwich
Christine,
We appreciate you sharing your experience; we are so happy to hear that our team was helpful and polite with everything explained to you.
northwich, Hays Travel
Excellent advice from Ellie....
Popped in to Hays Northwich for advice on a Danube river cruise. We knew roughly what we wanted but we were finding it difficult to compare the different operators. We received excellent advice from Ellie who was able to answer all our questions and complete our booking. She was knowledgeable, courteous and professional. Recommended.
February 22, 2026
Reply from Hays Travel - Northwich
Jeffrey Helm,
We're happy to hear that you received excellent advice for your Danube river cruise booking. Thank you for taking the time to leave us such a lovely review; we appreciate it.
northwich, Hays Travel
Reply from Hays Travel - Northwich
Mrs. Margaret Parsonage,
We are happy to hear that our assistance was efficient and helpful for you. Thank you for your review; it is greatly appreciated.
northwich, Hays Travel
I am very happy and satisfied with the…
I am very happy and satisfied with the Hays Travel service.
February 17, 2026
Reply from Hays Travel - Northwich
We are so happy to hear that you are satisfied with our service. Thank you for sharing your positive experience with us!
Northwich, Hays Travel
Responsive staff engagement to comply…
Responsive staff engagement to comply and meet with our holiday needs
February 10, 2026
Reply from Hays Travel - Northwich
Mr & Mrs Smith,
Thank you so much for your 5* review , We are glad we could help you with your holiday to make it perfect!
Hays Travel Northwich
Friendly staff
February 11, 2026
Reply from Hays Travel - Northwich
We appreciate you highlighting our helpful and friendly staff; we are so happy you had a positive experience with us.
northwich, Hays Travel
verry helpful and friendly staff
February 14, 2026
Reply from Hays Travel - Northwich
Vinny,
We appreciate you highlighting our helpful and friendly staff; we are so happy you had a positive experience with us.
northwich, Hays Travel
Friendly and knowledgeable staff
Friendly and knowledgeable staff. Always happy to help and consider options
February 18, 2026
Reply from Hays Travel - Northwich
Colin & Steph,
We appreciate you taking the time to leave us such a fantastic review. We're so happy you found our team helpful and considerate.
northwich, Hays Travel
Customer service was fab very patient…
Customer service was fab very patient and helpful
February 9, 2026
Reply from Hays Travel - Northwich
We appreciate you sharing your experience with us and are so glad our team was patient and helpful. Thank you for the lovely feedback. Leanne :-)
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