The team at hays northwich are so friendly , helpful , they take time with you search for great prices , places to go best areas to suit the persons needs excelent work keep it up xx
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Laura was amazing! We went in looking for an affordable holiday for my self, husband, daughter and one of our friends and she was able to find the best place for us. We had gone in with the assumption... See more
My family and I have been using hays travel Northwich for a number of years to book all of our holidays. The staff are always friendly and attentive and that's why we are return customers. On this occ... See more
Company replied
The staff in the Northwich branch were nothing but polite and helpful also very efficient.it was our first time booking with Hays travel and it certainly won't be our last. Excellent service.
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
29 Witton Street, CW9 5DE, Northwich, United Kingdom
- 01606 263039
4.9
Excellent
946 reviews
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Customer service was fab very patient…
Customer service was fab very patient and helpful
February 9, 2026
Reply from Hays Travel - Northwich
We appreciate you sharing your experience with us and are so glad our team was patient and helpful. Thank you for the lovely feedback. Leanne :-)
Good to meet the Riviera rep
Good to meet the Riviera rep, and nice to get the shop offer too. Beca was very helpful and efficient.
February 14, 2026
Reply from Hays Travel - Northwich
Thank you for your lovely review! We're so pleased you had a great experience with the Riviera rep, and we’re delighted you made use of the shop offer too. It’s wonderful to hear that Beca was helpful and efficient, we really appreciate your kind words! :)
Helpful friendly staff
Clean hotel, wonderful helpful and friendly staff! I have booked a return trip for next year already!
January 30, 2026
Reply from Hays Travel - Northwich
Thank you for your five star review. We are so glad you had a wonderful time and can't wait to hear about your next trip. :)
Reply from Hays Travel - Northwich
Thank you for taking the time to leave a five star review. We hope you have a wonderful trip. :)
Excellent service
Excellent service, very patient with us, whilst we considered our options. Everything arranged for us.
February 13, 2026
Reply from Hays Travel - Northwich
Paul,
We appreciate you taking the time to leave us this lovely review. We're so glad we could provide excellent and patient service while arranging everything for you.
Hays Travel
Scarlett was very good
Scarlett was very good. Very attentive, pleasant to deal with and helpful with our decision.
February 12, 2026
Reply from Hays Travel - Northwich
James Bryan,
We appreciate you taking the time to leave us such a wonderful review. We are so glad to hear that you found our service attentive and helpful.
Hays Travel
Laura was very helpful and professional
January 31, 2026
Reply from Hays Travel - Northwich
Steve J,
We appreciate you taking the time to share your experience. We are so happy to hear that you found our service helpful and professional.
Hays Travel
The young lady was absolutely lovely…
The young lady was absolutely lovely told her what I wanted and she did it all for me
February 7, 2026
Reply from Hays Travel - Northwich
Alicia Wady,
We appreciate you taking the time to share your experience with us. We are so happy to hear our staff was helpful.
Hays Travel
Katie was very efficient and friendly
Katie was very efficient and friendly. Made the process very easy and was extremely professional and helpful.
February 5, 2026
Reply from Hays Travel - Northwich
Thank you for your lovely 5* review Hazel. It was a pleasure to chat with you and book your trip. I hope you have a lovely time :)
Reply from Hays Travel - Northwich
Thank you for your lovely 5* review, it was a pleasure to chat and book your trip for you :)
Ellie at northwich branch
As always with Ellie at northwich branch it’s a pleasure to make a booking as nothing is too much trouble for her to sort out . 5 stars ✨ is just not enough
February 6, 2026
Reply from Hays Travel - Northwich
Thank you for your lovely 5* review, it was a pleasure to chat with you and book your trip :)
Reply from Hays Travel - Northwich
Thank you for your lovely 5* review, it was a pleasure to chat with you and book you trip :)
Good Service
This is the second year of booking a holiday with Hays Travel.
We wanted a coach tour and ended up booking two tours.
Leanne as usual directed us in the right direction and showed us holidays with areas in England in the counties we wanted to visit.
January 29, 2026
Reply from Hays Travel - Northwich
MARGARET BANKS,
We're happy to hear that you booked with us again! It's great to know that you were directed to the coach tours you wanted. Thank you for your positive feedback.
Hays Travel
Reply from Hays Travel - Northwich
neil,
We appreciate you sharing your positive experience with us; we are so happy our staff were able to assist you with your requests.
Hays Travel
Reply from Hays Travel - Northwich
Thank you for your feedback!😃
Excellent friendly service
Excellent friendly service. Made booking our two holidays very easy. Laura led us through the search getting us the best possible prices with everything fully explained.
January 31, 2026
Reply from Hays Travel - Northwich
Dennis Dixon,
We appreciate you taking the time to leave us such a complimentary review! We're so happy to hear that booking your holidays was made easy and you got the best prices.
Hays Travel
Leanne and the team always come up…
Leanne and the team always come up trumps even when the brief is less than comprehensive!
February 1, 2026
Reply from Hays Travel - Northwich
Teresa,
We appreciate your kind words! We're happy to hear that our team consistently meets your expectations, even with challenging requests. Thanks!
Hays Travel
Hays Northwich
Katie, was great, helpful, friendly and polite. She got us the trip we wanted. We have been to the shop a number of times to book trips and this is the third of their team we have spoken wth and they have all been great.
January 30, 2026
Reply from Hays Travel - Northwich
Mr/Mrs Thomas,
We're happy to hear that you received great support and found our team helpful and friendly. Thank you for your kind words; it was a pleasure assisting you in planning your trip!
Hays Travel
Great Company
Great staff, extremely helpful and knowledgeable.
Will definitely use Hays Travel again.
January 27, 2026
Reply from Hays Travel - Northwich
Hi John,
We appreciate your kind words and are so happy to hear that our team provided such great support. We look forward to assisting you again!
Hays Travel
Great experience
Lovely person who helped us. Gave us lots of options and talked us through everything
January 20, 2026
Reply from Hays Travel - Northwich
Thank you for taking the time to leave a five star review. We hope you have an enjoyable trip. :)
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