Brilliant has usual. Cliff was brilliant. Always have a exceptional service when we visit, would not use any other travel agency
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Staff were extremely friendly and knowledgeable , especially Steve on the day we came in. We wouldn't go anywhere else to book a holiday and would always recommend Hays Travel to other people. Adrian... See more
Company replied
A vacation to remember 😎 We wanted to book a last minute getaway and decided on Egypt. As it was very last minute, we weren't sure what we would get and we were a bit nervous, especially... See more
Company replied
Hays travel are friendly, efficient and helpful, we always use them, even booked for Tunisia which they haven't done before for next year. We'll done Cliff. Jeanne wilson
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
3 Long Row, NG1 2DB, Nottingham, United Kingdom
- 01158605342
4.9
Excellent
1K reviews
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Travel agent was knowledgeable &…friendly.
Travel agent was knowledgeable & friendly, she noted my budget & found all my requests that I wanted when booking a holiday.
She never rushed me whilst I was there & appeared very competent on the computer.
February 13, 2026
Reply from Hays Travel - Nottingham
We're happy to hear that our agent was knowledgeable and friendly, and that they found everything you wanted within your budget. Thank you for the positive feedback!
Nottingham, Hays Travel
Reply from Hays Travel - Nottingham
We appreciate you taking the time to share your kind words, and we're so happy to hear that you were pleased with the service you received.
Nottingham, Hays Travel
Cruise
Jillian was very helpful and found us exactly what we wanted for our holiday experience will definitely be using Hays again.
February 12, 2026
Reply from Hays Travel - Nottingham
Mrs Lawrence,
We're happy to hear that we found you exactly what you wanted for your holiday. We appreciate you booking with us and look forward to helping you again.
Hays Travel
Spur of the moment
We called in ad-hoc in high spirits
To be treated by a very helpful lady
Who was a good laugh and very informed in her job
Thank you
February 2, 2026
Reply from Hays Travel - Nottingham
We appreciate you taking the time to leave us such a wonderful review! We are so happy to hear that you found our team member helpful, informed and fun!
Hays Travel
Because he was pleasant explained…
Because he was pleasant explained everything to us that's why we came back again and booked this holiday when through everything with us say we knew what we were doing and how much it was he was very good and we will always come back
February 8, 2026
Reply from Hays Travel - Nottingham
We appreciate you taking the time to share your kind words. We're so happy to hear that you felt supported and well-informed during the booking process. We look forward to assisting you again!
Hays Travel
Steve was very helpful in finding what…
Steve was very helpful in finding what we wanted for our holiday.
February 6, 2026
Reply from Hays Travel - Nottingham
We appreciate you taking the time to share your experience. We are happy to hear that we could find what you wanted for your holiday.
Hays Travel
Reply from Hays Travel - Nottingham
We are so happy we could provide you with everything you wanted. Thank you for your wonderful feedback; it means a lot to us.
Hays Travel
We were served by Steve he was very…
We were served by Steve he was very helpful kind and funny
February 4, 2026
Reply from Hays Travel - Nottingham
We appreciate you taking the time to leave us such a wonderful review. We are so happy to hear that you found our service helpful and kind.
Steve at Hays Travel Nottingham
Steve was…
Steve (Nottingham branch) was absolutely incredible, he gave us so much time and really made us feel like he cared about creating the perfect honeymoon for us, sharing in our excitement and making our ideas a reality. We only went in expecting to get an idea of what Hays could offer and left having booked the honeymoon entirely! Thank you!
February 4, 2026
Reply from Hays Travel - Nottingham
I am delighted to hear that you felt cared for and that your honeymoon ideas became a reality. Thank you for sharing your experience; I appreciate your kind words!
Steve at Hays Travel
The staff are very approachable and…
The staff are very approachable and they really find ways that suits our needs and budget. Good customer service.Especially to Steve and Alex that sorted my concerned.Recommendable!!!
Thank you.
January 28, 2026
Reply from Hays Travel - Nottingham
We appreciate you sharing your positive experience! We're so glad to hear that our team was approachable and met your needs and budget. Thank you for recommending us!
Hays Travel
Great customer relations
Great customer relations. I enjoyed the guidance and help I received.
February 3, 2026
Reply from Hays Travel - Nottingham
We appreciate you booking with us and are so happy to hear that you enjoyed the guidance and help you received from our team.
The man called Alan was amazing very…
The man called Alan was amazing very friendly polite.
February 3, 2026
Reply from Hays Travel - Nottingham
We appreciate you taking the time to leave us this fantastic review. We are so happy to hear that you found him to be amazing, friendly, and polite.
Professional guidance with cruise
Holly was really experienced & professional guiding us through each step of our booking which really helped as we havnt done a cruise for many years, thankyou
February 2, 2026
Reply from Hays Travel - Nottingham
We appreciate you sharing your booking experience. We're happy that our expertise made the process smooth, especially after a long time without cruising.
Reply from Hays Travel - Nottingham
Thank you for your feedback :)
Fabulous and knowledgeable staff
Went in last Saturday on a recce for prices on a holiday, went back in on Friday to book it. Saw Steve both times. He was fabulous, very knowledgeable & made the whole process enjoyable. So.much so we booked 2 holidays!
January 30, 2026
Reply from Hays Travel - Nottingham
We're so happy to hear that your experience was fabulous and enjoyable! We appreciate you choosing us for your holiday bookings and thank you for your positive feedback.
Exceptional service from the operative…
Exceptional service from the operative who dealt with us. Polite, fly efficient.
January 29, 2026
Reply from Hays Travel - Nottingham
Mrs Paula Dakin,
We appreciate your positive feedback and are so glad you were impressed with the efficient and polite service you received from our team.
Hays Travel
Reply from Hays Travel - Nottingham
thank you for your lovely feedback x
Happy Days
I was served by a gentleman by the name of Steve at the Long Row Hays Travel Agents in Nottingham.
I cannot fault the service I received. Steve was very friendly, helpful snd efficient. What more can I say.
It is not the first time I have been here and it will not the last. Thank you Steve. 😊
January 27, 2026
Reply from Hays Travel - Nottingham
James Rainbow,
We're happy to hear that you had such a positive experience with our team member. We appreciate your kind words and are so glad that they were friendly, helpful, and efficient. Thank you for your continued custom!
Hays Travel
Fantastic customer service
Fantastic customer service, very knowledgeable, and with friendly tip and advice
January 19, 2026
Reply from Hays Travel - Nottingham
We appreciate you taking the time to leave us such a complimentary review. We are so glad you found our team helpful and knowledgeable!
Hays Travel
Very polite very good service looked at…
Very polite very good service looked at all I wanted and did not mind when I said no
January 25, 2026
Reply from Hays Travel - Nottingham
We appreciate you taking the time to leave us such wonderful feedback. We are so happy to hear you received great service and felt respected.
Hays Travel
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