On booking my holiday with Hays travel. The only problem was with my phone, there was no way I could be contacted. I went into the travel shop and spoke to Zoe who booked my holiday, with a money sa... See more
Company replied
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On booking my holiday with Hays travel. The only problem was with my phone, there was no way I could be contacted. I went into the travel shop and spoke to Zoe who booked my holiday, with a money sa... See more
Company replied
Excellent service from Graham. He spent a lot of time sorting out a special holiday for me and to get the best price. Would highly recommend using Hays Travel in Oadby.
Company replied
Walked into the newly decorated shop, there were 4 agents sitting at desks, graham who we have booked with before was with a couple, so we went to Mia. We already knew where we wanted to go on Holiday... See more
Company replied
As always Hays were friendly, polite and very professional. Emma booked this holiday for us and understood our requirements. Also a mention to Mia for acting on an additional last minute request. Have... See more
Company replied
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
70 The Parade, LE2 5BF, Oadby, United Kingdom
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Sean was super helpful and very efficient and knowledgeable a pleasure to deal with!

Reply from Hays Travel - Oadby
Graham dealt with us again. He is an excellent professional - very calm, informative and aware of things going on around. We feel he gives us excellent advice - and that puts a smile on my face!

Reply from Hays Travel - Oadby
Great service and always extremely helpful. Thank you

Reply from Hays Travel - Oadby

Reply from Hays Travel - Oadby
A good and quick service all booked in 30 minutes

Reply from Hays Travel - Oadby
As always graham is helpful and very knowledgeable.booked several holidays now through hays travel

Reply from Hays Travel - Oadby
Found what we were looking for,Graham was extremely helpful and spent a lot of time helping us, and made the booking very simple.

Reply from Hays Travel - Oadby
Excellent customer service. Everyone in the Oadby shop are helpful and make sure you are happy with the holiday they have found for you.

Reply from Hays Travel - Oadby
First time we have booked a holiday thru a travel agent, recommended by Phil Reed. We sat with Graham who was absolutely brilliant..he spent so much time trying to find us the perfect holiday. Every time he tried to book a place the system said the hotel was unavailable and he said he'd never experienced that before. He called Jet2 to find that they were updating their system and that's why he couldn't book anywhere. My husband went back the next day and Graham had remembered which hotels we liked and quickly and easily managed to book us the one we wanted. He also sorted my husband's passport renewal, taking his photos, doing the online application, even putting stamps on the envelope!
Will definitely use Hays travel again, really saves all the hassle of looking online. Thanks Phil for the recommendation and Graham for your hard work.

Reply from Hays Travel - Oadby

Reply from Hays Travel - Oadby

Reply from Hays Travel - Oadby
Straight forward listened to exactly what I wanted patience and delivered

Reply from Hays Travel - Oadby
All’s our needs sorted with a happy smile on his face.😀

Reply from Hays Travel - Oadby
Graham seems to understand our personal preferences when it comes to completing the small details. And he has patience when he needs to get decisions and payments out of us!

Reply from Hays Travel - Oadby

Reply from Hays Travel - Oadby
Personal enthusiasm to achieve a good outcome for clients reflected in repeat business

Reply from Hays Travel - Oadby
Always go to Graham at hays travel in Oadby to book our holidays. He goes above and beyond to help us every time and nothing is ever too much trouble.
I am quite fussy and we have booked many different types of holidays with his help.

Reply from Hays Travel - Oadby
Would never book with anyone else. Graham at Hayes, Oadby was outstanding nothing was too much trouble and was so knowledgeable and very experienced in all types of travel.

Reply from Hays Travel - Oadby
Sean at hays Oadby was just delightful, such a beautiful person, funny and charming, relaxed and booked exactly what we wanted, I used to use him at syston but since he’s moved we will go to Oadby and looking to book for January next can’t wait, just booked a cheeky stop off so hopefully it will be amazing , thankyou Sean loves xx

Reply from Hays Travel - Oadby
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