Hays Travel - Perth Reviews 

1,219
TrustScore 5 out of 5

4.9

65 High Street, PH1 5TJ Perth, GB


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Rated 5 out of 5 stars

Our travel adviser had already researched the holiday destination we had chosen and sent us all the necessary information. She had looked at availability, flight times, discounts and price to give us... See more

Company replied

Rated 5 out of 5 stars

Jackie gave excellent service in store as we were looking to book our first cruise. She provided comparisons between different available packages and didn’t pressure us to make a decision. Also told u... See more

Company replied

Rated 5 out of 5 stars

Thought we'd really challenged her! As usual, I asked Jackie to provide some options for a possible October holiday. I'm quite specific about my requirements:adults only, five star service, food th... See more

Company replied

Rated 5 out of 5 stars

Dropped in to check what holidays were available, we sat down with Laura who checked out lots of information for us, after taking up a lot of Lauras time we booked a holiday, Laura was very helpful an... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 65 High Street, PH1 5TJ, Perth, United Kingdom

  • 01738658033

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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4.9

All reviews

(1,219)

122,494 reviews in the last 12 months

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Rated 5 out of 5 stars

Eva was the star of the show

Eva was the star of the show, listened to us then came up with some great options. Found a great value holiday ticking all our boxes.

January 31, 2026
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Reply from Hays Travel - Perth

Thank you for taking the time to leave us a positive review. I am glad you are happy with our service and I will pass along your kind comments to Eva . Kind Regards, Katie

Rated 5 out of 5 stars

It was a breeze!

It was my first time using a travel agent. Janet was brilliant! She made the whole process a breeze, added discounts, and included room upgrades, which was quite good. She ensured that I included travel insurance in a very sweet way ☺️
I'm definitely using Hays travel to plan our next family vacation 😌 🤗 👌

January 21, 2026
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Reply from Hays Travel - Perth

Thank you so much for your kind feedback. I really appreciate all of the comments, and I am so glad you are happy with our service. Kindest Regards, Jackie, Branch Manager


Hays Travel

Rated 5 out of 5 stars

Aw Ali has the patience of a saint

Aw Ali has the patience of a saint! But this is one of the many reasons we use Hays! Another fantastic holiday booked to look forward to! Thank you Ali x

January 21, 2026
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Reply from Hays Travel - Perth

We're so pleased we could provide you with a fantastic holiday booking experience! We appreciate your kind words and are delighted you value our team's dedication. Kindest Regards, Jackie, Branch Manager xx

Rated 5 out of 5 stars

I have booked many holidays with Lynn…

I have booked many holidays with Lynn she is now left but I now book with alli who is wonderful knowable helpful very patience makes my booking holidays a enjoyable experience as long as I am able to travel I will continue to use hays travel Anne sweeney

January 10, 2026
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Reply from Hays Travel - Perth

We appreciate your continued loyalty and are so glad booking with us is enjoyable. It's great to hear that you find our team members helpful and patient. We value your feedback! Kindest Regards, Jackie, Branch Manager

Hays Travel

Rated 5 out of 5 stars

Very nice young lady bright and…

Very nice young lady bright and cheerful and knowledgeable

January 20, 2026
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Reply from Hays Travel - Perth

Thank you for taking the time to leave us a positive review. I am glad you are happy with our service and I will pass along your kind comments to Zuzana . Kind Regards, Katie

Rated 4 out of 5 stars

Pleasant staff

Pleasant staff and completed problem booking flights no bother
THANK YOU

January 19, 2026
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Reply from Hays Travel - Perth

Thank you so much for your kind feedback. I really appreciate all of the comments & I am so glad you are happy with our service. Kindest Regards, Jackie, Branch Manager

Rated 5 out of 5 stars

Helpful and efficient.

The Hays team was friendly, knowledgeable, helpful and efficient and the cake was an unexpected bonus. Will not hesitate to return.

January 11, 2026
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Reply from Hays Travel - Perth

John,

We appreciate your kind words! It's great to hear that our team's knowledge and efficiency made your experience enjoyable. We are so glad you enjoyed the cake.

Kindest Regards,
Jackie, Branch Manager

Rated 5 out of 5 stars

Jackie was great

Jackie was great, listened to what we were looking for and showed us several different options

January 18, 2026
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Reply from Hays Travel - Perth

Thank you so much for your kind feedback. I really do appreciate all of the comments & I am so glad you are happy with my service. Kindest Regards, Jackie, Branch Manager

Rated 5 out of 5 stars

Outstanding help and advice

Outstanding help and advice, and very fast and flexible responses to arrange suitable locations and dates. I booked 2 holidays within 24 hours of my first enquiry and Zuzana was incredibly friendly and efficient.

January 18, 2026
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Reply from Hays Travel - Perth

David,

We appreciate you sharing your experience. We're so glad that you found our help and advice outstanding, and that you valued our fast and flexible responses. Thank you! Jackie, Branch Manager

Hays Travel

Rated 5 out of 5 stars

The lady took the time to go over what…

The lady took the time to go over what was right for the holiday I was looking for and found what was suited to us. Did not feel like it was a bother . Excellent customer service

January 11, 2026
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Reply from Hays Travel - Perth

We appreciate you taking the time to leave us such a fantastic review! We are so glad we could help you discover the perfect holiday and provide excellent service. Kindest Regards, Jackie, Branch Manager

Hays Travel

Rated 5 out of 5 stars

Friendly helpful service from Katie in…

Friendly helpful service from Katie in Perth

January 17, 2026
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Reply from Hays Travel - Perth

Thank you for taking the time to leave us a positive review. I am glad you are happy with our service and I will pass along your kind comments to Katie. Kind Regards, Alisoun - Assistant Manager

Rated 5 out of 5 stars

Perfect.

Quick, friendly and efficient service.

January 17, 2026
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Reply from Hays Travel - Perth

Thank you for taking the time to leave us a positive review. I am glad you are happy with our service and I will pass along your kind comments to Jenna. Kind Regards, Alisoun - Assistant Manager

Rated 5 out of 5 stars

Excellent

Excellent, friendly and very informative

January 11, 2026
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Reply from Hays Travel - Perth

Thank you for taking the time to leave us a positive review! I am so glad you are happy with our service and i will pass along your kind comments to Katie. Kind Regards, Alisoun - Assistant Manager

Rated 5 out of 5 stars

Katie in the Perth shop was fantastic

Katie in the Perth shop was fantastic. I gave her a list of things I did and didn't want for a holiday and within 24 hours she came up with a lovely holiday for us.

January 17, 2026
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Reply from Hays Travel - Perth

We're happy to hear that you had such a positive experience! It's great to know that Katie provided you with a wonderful holiday option so quickly. I really appreciate all of the comments 7 I am so glad you are happy with our service. Kindest Regards, Jackie, Branch Manager

Rated 5 out of 5 stars

Jaqueline was friendly and business…

Jaqueline was friendly and business like and sorted out our city break in no time and followed up already. Thank you

January 17, 2026
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Reply from Hays Travel - Perth

Thank you so much for your kind feedback. I really appreciate all of the comments & I am so glad you are happy with our service. Kindest Regards, Jackie, Branch Manager

Rated 5 out of 5 stars

Guernsey holiday

Lily was very helpful in putting a package together which suited us.
She answered all our queries and looked at alternatives so we got the best deal.

January 15, 2026
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Reply from Hays Travel - Perth

We appreciate your positive feedback. We're so glad to hear that you found our service helpful and that we could find the best deal for you. Kindest Regards, Jackie, Branch Manager

Rated 5 out of 5 stars

Katie was absolutely fantastic as…

Katie was absolutely fantastic as always.

January 15, 2026
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Reply from Hays Travel - Perth

Thank you so much for your kind feedback. I really appreciate all of the comments, I am so glad you are happy with my service. Kind Regards, Katie

Rated 5 out of 5 stars

Efficient calm friendly staff (Lily)

Efficient calm friendly staff (Lily)

January 16, 2026
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Reply from Hays Travel - Perth

Thank you for taking the time to leave us a positive review. I am so glad you are happy with our service and I will pass your kind comments on to Lily. Kind Regards, Katie

Rated 5 out of 5 stars

Service with the Proverbial Smile

Jackie and her staff were up to their usual standard of nothing being too much trouble and everything being doable. Service with efficiency and a smile.

January 14, 2026
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Reply from Hays Travel - Perth

We appreciate you sharing your positive experience with us! It's wonderful to hear that our team consistently provides efficient service with a positive attitude. Kind Regards, Alisoun - Assistant Manager

Rated 5 out of 5 stars

Jackie was great!

Jackie was great!
Spent considerable time with us trying to package a holiday for us and nailed it!
Used Hays in Perth several times now and cannot recommend them high enough.

January 14, 2026
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Reply from Hays Travel - Perth

We're happy to hear that you had a wonderful experience! I will pass on your kind comments to Jackie. Kind Regards, Alisoun - Assistant Manager

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