Hays Travel - Peterlee Reviews 

The young lady who helped us was very knowledgeable and friendly

We were very pleased with the service we received at your office. It went very smoothly from start to finish and we are looking forward to our holiday. Jo made it all seamless.

Amanda, our agent, made booking our next cruise straight forward. She helped us choose our cabin and gave us her full attention.

The lady who booked our holiday was amazing she showed us the photos and told us what they had in the hotel ect.

Very helpful and easy to deal with

We were greeted by Beth a very pleasant girl .Beth was very helpful and we were very pleased with the price she found for us . We had no hesitation and went ahead and booked the holiday .

Very good at knowing what we wanted
Gave us options on hotels prices ,flight times
Nothing was to much trouble all done efficiently with a coffee

We entered the shop they were very professional in their attending to us

Family member got same hotel and holiday £350 cheaper

Another great experience . A big thank you to Beth who found us exactly what we wanted, when deciding to try a city break.

Jane, made our time at Hays great, everything we asked she had good knowledge of, got us a great deal kn the holiday we want.

Friendly and knowledgeable staff who were happy to discuss and take on board an answer any questions.

Fab team great experience

Back to Hays Travel at Peterlee to book another city break. Lovely, friendly, welcoming staff. Spoke with Amanda, who arranged our last trip to Krakow, and in no time at all we were booked and destined for Budapest in a few weeks time. All arranged with the minimum of fuss, even when I realised I'd made a slight mistake with a name spelling which Amanda rectified later after a quick phone call. Efficient, top notch customer service, we'll definitely be back to book again soon.

Allway's friendly and curtious staff! Been booking with hay's travel since about 1994!! Used the shop in sunderland! Now of course we use peterlee,jane and all the staff are great!! Long may it last👍

Excellent! I won’t go anywhere else.

Everything explained, very informative and so interesting.

That staff member was very helpful, friendly and patient. She listened to everything we asked for and was able to find a river cruise holiday that was perfect. All other staff in the shop were also friendly.
Will definitely use this travel agent again.

As usual I got great service. Jane was brilliant again and got me exactly what I wanted. I would not even think about going anywhere else. It is impossible to get better service anywhere.

I always use Hays Travel it’s a company you can trust. With Excellent Staff who are Trained to a high standard. Beth who I get to book my flights and Holiday goes out of her way to make sure every detail is correct looking for the best deals. I use Hays as I feel being an English owned company I can Trust Them.