Well after years of booking my jollies with Hays, I was was so nearly swayed to book with Spears travel Helmsley on this occasion. They kindly gifted me a free ballpoint pen. They nearly had me with... See more
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Caroline the representative who helped us was knowledgeable and had looked into the options before we arrived. she helped us choose the best cabin for what we wanted and for our available budget. the... See more
Company replied
Welcoming, friendly staff at the Pickering branch who worked very hard, in a quiet, calm environment, to secure us the best deal for our trip to Hong Kong and Japan.
Call was quickly answered. Professional but friendly chap called Nick. Worked through my options without being pushy. Sale agreed and email quickly followed with all relevant confirmation documents... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
14 Market Place, YO18 7AA, Pickering, United Kingdom
- 01751 472615
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Hays travel does it again
Used messenger to enquire about an holiday within a few minutes Kellie messaged to ask if it was ok to call me regarding my enquiry which she did and in half an hour from my initial message my holiday was sorted and booked

Reply from Hays Travel - Pickering
Pickering branch
The manager at the Pickering branch, Nick Abbey was very helpful, knowledgeable and honest with his holiday suggestions and information, making sure we came away with a holiday suited to us. Despite what had been a very busy morning for him and no lunch he was very happy to take time with us and answer any questions we had, which were numerous.
The staff in the branch were all very friendly.

Reply from Hays Travel - Pickering
Really helpful knowledgeable staff who…
Really helpful knowledgeable staff who made the whole booking process easy .

Reply from Hays Travel - Pickering
We have great faith in the team at Hays…
We have great faith in the team at Hays Travel in Pickering. So we wait until we visit the town to explore holiday options for the future. Once again the staff greeted us as friends and we were helped to choose our next holiday. Nothing is too much trouble and we are always pleased with the care and attention.

Reply from Hays Travel - Pickering
Good service great staff
Good service great staff.
We booked the holiday we wanted for April, no problems Nick was great he knows what we want and found the hotel that suits us.
Many thanks to all at Hayes travel Pickering.

Reply from Hays Travel - Pickering

Reply from Hays Travel - Pickering

Reply from Hays Travel - Pickering
Nick was friendly and professional
Nick was friendly and professional, he made the booking process very straightforward.

Reply from Hays Travel - Pickering

Reply from Hays Travel - Pickering
Friendly
Friendly, helpful and professional service.
The team at pickering are all amazing, and make booking so very easy!

Reply from Hays Travel - Pickering
I can definitely recommend Hayes travel in Pickering
I’m very happy with my visit to Hayes travel in Pickering
Caroline was extremely helpful and patient I’m now confident about my flight booking to New Zealand op

Reply from Hays Travel - Pickering
The staff member at Pickering was…
The staff member at Pickering was extremely helpful and made the whole process of booking our holiday very easy

Reply from Hays Travel - Pickering
We trust the branch manager
We trust the branch manager, Nick, and he gave us ample time
Nothing else really needs saying

Reply from Hays Travel - Pickering
Caroline was truly professional and…
Caroline was truly professional and informative and delivered a holiday yet again within my budget and my preferred dates.Always a pleasure from this superb Pickering team.

Reply from Hays Travel - Pickering
Caroline was professional
Caroline was professional, personable and so helpful. She was incredibly patient too!

Reply from Hays Travel - Pickering
Friendly quick service
Friendly quick service. 4th time I’ve booked with Nick he knows my preferences so all very smooth

Reply from Hays Travel - Pickering
Remembered us from our last visit and…
Remembered us from our last visit and seemed genuinely interested in our previous holiday

Reply from Hays Travel - Pickering
Caroline as always is fantastic.
Caroline as always is fantastic. We go to Hays Travel every time, 150% reliable. Nothing is too much trouble . Used them for the last 25 years. Highly recommend them all at the Pickering branch.

Reply from Hays Travel - Pickering
Always helpful and very easy to deal…
Always helpful and very easy to deal with.....5 star ++plus service..

Reply from Hays Travel - Pickering
All the staff were pleasant and…
All the staff were pleasant and helpful. The member of staff who dealt with my booking was very pleasant and I felt, knew what she was doing. My booking was dealt with quickly, and when I collected my tickets all details were explained. It was my first experience at Hays Travel.

Reply from Hays Travel - Pickering
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