Hays Travel - Pickering Reviews 

799
TrustScore 5 out of 5

5.0

14 Market Place, YO18 7AA Pickering, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Well after years of booking my jollies with Hays, I was was so nearly swayed to book with Spears travel Helmsley on this occasion. They kindly gifted me a free ballpoint pen. They nearly had me with... See more

Rated 5 out of 5 stars

Caroline the representative who helped us was knowledgeable and had looked into the options before we arrived. she helped us choose the best cabin for what we wanted and for our available budget. the... See more

Company replied

Rated 5 out of 5 stars

Welcoming, friendly staff at the Pickering branch who worked very hard, in a quiet, calm environment, to secure us the best deal for our trip to Hong Kong and Japan.

Rated 5 out of 5 stars

Call was quickly answered. Professional but friendly chap called Nick. Worked through my options without being pushy. Sale agreed and email quickly followed with all relevant confirmation documents... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 14 Market Place, YO18 7AA, Pickering, United Kingdom

  • 01751 472615

5.0

Excellent

TrustScore 5 out of 5

799 reviews

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5.0

All reviews

(799)

123,616 reviews in the last 12 months

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Rated 5 out of 5 stars

Hays travel does it again

Used messenger to enquire about an holiday within a few minutes Kellie messaged to ask if it was ok to call me regarding my enquiry which she did and in half an hour from my initial message my holiday was sorted and booked

March 1, 2026
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Reply from Hays Travel - Pickering

Many thanks for your lovely review! It's always a pleasure to book your holidays. Enjoy Malta :)
Thank you
Kellie

Rated 5 out of 5 stars

Pickering branch

The manager at the Pickering branch, Nick Abbey was very helpful, knowledgeable and honest with his holiday suggestions and information, making sure we came away with a holiday suited to us. Despite what had been a very busy morning for him and no lunch he was very happy to take time with us and answer any questions we had, which were numerous.
The staff in the branch were all very friendly.

March 3, 2026
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Reply from Hays Travel - Pickering

Thank you for your lovely words
Nick

Rated 5 out of 5 stars

We have great faith in the team at Hays…

We have great faith in the team at Hays Travel in Pickering. So we wait until we visit the town to explore holiday options for the future. Once again the staff greeted us as friends and we were helped to choose our next holiday. Nothing is too much trouble and we are always pleased with the care and attention.

February 28, 2026
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Reply from Hays Travel - Pickering

Thank you David for your lovely comments
Nick

Rated 5 out of 5 stars

Good service great staff

Good service great staff.
We booked the holiday we wanted for April, no problems Nick was great he knows what we want and found the hotel that suits us.
Many thanks to all at Hayes travel Pickering.

February 26, 2026
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Reply from Hays Travel - Pickering

Thank you for your kind comments
Nick

Rated 5 out of 5 stars

Excellent

Excellent. He took great care to get me a good deal

February 18, 2026
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Reply from Hays Travel - Pickering

Thanks Sallie

Nick

Rated 5 out of 5 stars

Friendly

Friendly, helpful and professional service.
The team at pickering are all amazing, and make booking so very easy!

February 21, 2026
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Reply from Hays Travel - Pickering

Thank you for your kind comments

Katherine

Rated 5 out of 5 stars

The staff member at Pickering was…

The staff member at Pickering was extremely helpful and made the whole process of booking our holiday very easy

February 10, 2026
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Reply from Hays Travel - Pickering

Thank you for your kind words

Nick

Rated 5 out of 5 stars

We trust the branch manager

We trust the branch manager, Nick, and he gave us ample time
Nothing else really needs saying

February 14, 2026
Hays Travel - Pickering logo

Reply from Hays Travel - Pickering

Thank you for your kind comments

Nick

Rated 5 out of 5 stars

Caroline was truly professional and…

Caroline was truly professional and informative and delivered a holiday yet again within my budget and my preferred dates.Always a pleasure from this superb Pickering team.

February 17, 2026
Hays Travel - Pickering logo

Reply from Hays Travel - Pickering

Thank you for your lovely review. A pleasure to book your holiday.

Kind Regards
Caroline

Rated 5 out of 5 stars

Caroline was professional

Caroline was professional, personable and so helpful. She was incredibly patient too!

February 14, 2026
Hays Travel - Pickering logo

Reply from Hays Travel - Pickering

Thank You for your kind review. I hope you have a lovely holiday.

Kind Regards
Caroline

Rated 5 out of 5 stars

Friendly quick service

Friendly quick service. 4th time I’ve booked with Nick he knows my preferences so all very smooth

February 11, 2026
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Reply from Hays Travel - Pickering

Thank you
Nick

Rated 5 out of 5 stars

Caroline as always is fantastic.

Caroline as always is fantastic. We go to Hays Travel every time, 150% reliable. Nothing is too much trouble . Used them for the last 25 years. Highly recommend them all at the Pickering branch.

February 8, 2026
Hays Travel - Pickering logo

Reply from Hays Travel - Pickering

Thank you for your kind review and booking with us again.
Kind Regards
Caroline

Rated 5 out of 5 stars

All the staff were pleasant and…

All the staff were pleasant and helpful. The member of staff who dealt with my booking was very pleasant and I felt, knew what she was doing. My booking was dealt with quickly, and when I collected my tickets all details were explained. It was my first experience at Hays Travel.

January 22, 2026
Hays Travel - Pickering logo

Reply from Hays Travel - Pickering

Thank you for your kind feedback
Kellie

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