Hays Travel - Plymouth Transit Way Reviews 

Always so helpful and happy. Nothing was a problem for them and we came away very pleased.

Louise was amazing from start to finish. No question was to much trouble and she put us at ease the moment we spoke to her. So glad we booked our holiday and it’s lovely to know if we have any problems we have someone to speak too.

It is worth noting that this was our first experience of booking with Hays Travel.
We were dealt with by Clare who was very attentive, patient and extremely helpful.
Clare helped us through every stage of finding us a suitable holiday to booking our car parking and printing our boarding passes.
She couldn’t have been more helpful nor us more impressed.

Louise was very helpful in finding us a very last minute get away very patient and showed us plenty of options, and we were not rushed at all. Nothing was to much trouble either very pleasant member of staff.

Lowri took the time to make sure our two bookings were exactly what we wanted She showed great patience and professionalism throughput.
As long term customers of the Transit Way branch this is the superb service we are accustomed to. Well done 🙂

Not really knowing what we wanted to expect from a rough idea about a cruise to Norway,we came away feeling at ease and really pleased with the information and booking.

Clare did a great job of finding everything to our needs, this included pricing up a possible trip to Edinburgh and Info on her personal experience

I would just like to say the woman who seen us was called Claire was absolutely amazing she sorted out all our needs and we have booked a cruise for two years thank you for your time and help

My experience at Hays, Transit Way, was and always has been absolutely brilliant. Whether I book with my favourite guy, Roy or the fantastic Claire, the staff are always excellent and offer lots of guidance, an excellent service.

The holiday adviser Lowri made the whole experience of booking our cruise stressfree, informative and friendly. Excellent knowledge of cruise sailing and because of this we felt confident that we booked the right holiday for us.

Roy was absolutely amazing with me at transit way , I had a lot of questions and he’s put my mind at ease .

Very helpful staff. We always deal with Roy and he and his colleagues are helpful and courteous.

Louise knew exactly what i was looking for got me a great cruise to look forward to.

Very efficient & effective customer service interaction, which is always delivered in a professional & respectful courteous manner by the staff.

All the staff are polite, friendly and knowlegable. That makes a big difference especially when you need help. All questions answered, nothing is too much trouble. Its a pleasure to book our holidays there, wouldn't go anywhere else.

We had Claire helping us with our current trip couldn’t fault her dedication to finding us the right holiday at a very good price despite us changing our entire itinerary nothing was too much trouble that said all the staff are very helpful

Louise was great, she found us our perfect holiday as always, nothing is ever too much bother, thankyou

Louise the agent help me get a great for a fly deal to japan cruise and stay.
Very helpful.

Roy is always extremely knowledgeable, patient and positive throughout the booking experience.