The manager in the port talbot branch was very friendly, polite and very helpful. Managed to get a perfect holiday for me and my children in the summer holidays within my price range. We are all very... See more
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omg only one on today luck i able to wait ,some people just walk back out , i book 5 holiday since last year but not all with hays , tui shop is 50 steps away ,sad love the girls in hays but if shop c... See more
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The Lady was very Helpful in everyway asking use wot Holiday are we looking for we said We would love to go on a Cruise and she showed up a fantastic Cruise and everything on there and the Cabin loo... See more
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This is the second time we used Hays Travel on both occasions we have had excellent service. They got us a fantastic deal on our P&O Cruise hence why we went back to them for our second Cruise. As per... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Unit 11A West Mall, Aberafan centre, SA13 1PB, Port Talbot, United Kingdom
- 01639 895522
4.7
Excellent
150 reviews
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The ladies in the branch were very…
The ladies in the branch were very helpful and work hard to get a booking that was suitable for our needs,they worked together to achieve the outcome we required.
February 7, 2025
Reply from Hays Travel - Port Talbot
Thank you ann, we are so glad that you had a positive experience within our store! - Leonie
I never have a problem when booking my…
I never have a problem when booking my holidays here ,the staff are always very helpful
January 31, 2025
Reply from Hays Travel - Port Talbot
thank you Sharon! We are glad you had a positive experience within our store! - Leonie
Great team working in port talbot
Great team working in port talbot, helpful and easy to book a holiday with.We were dealt with very professionally and the team could not do enough to help us, we will definitely be booking with them again.
January 30, 2025
Reply from Hays Travel - Port Talbot
Thank you so much. Always a pleasure to assist you. Claire
Friendly and helpful staff.
As always the staff were very helpful when we booked our cruise. Everything was done in the shop, very little to do at home. Help offered if needed.
January 12, 2025
Reply from Hays Travel - Port Talbot
Thanks for the review! We are so please that you chose to book with us. Cant wait to help you book your next cruise! - Lucy
Very knowledgeable staff
Very knowledgeable staff. Made to feel very welcome and nothing was too much trouble.
January 5, 2025
Reply from Hays Travel - Port Talbot
Thank you so much for your kind words! We are so happy that you had a positive experience in our store - Leonie
Used Hayes Travel for first time as…
Used Hayes Travel for first time as previously used another company. Lucy dealt with me and been nothing but helpful, went out of her way to help us secure our holiday. Will be using again.
January 11, 2025
Reply from Hays Travel - Port Talbot
Thankyou so much for your kind review! I thoroughly enjoyed helping you find your perfect holiday. Hope to help in the future.- Lucy
Excellent experience all round
January 7, 2025
Reply from Hays Travel - Port Talbot
Thank you for the positive feedback! we are so glad that you had a positive experience with us! - Leonie
2nd Time booking
2nd Time booking a holiday family of 5(2 adults 3 children) with Hays Travel and amazing customer service at the Port Talbot branch. Can't wait for our June summer getaway
We'll be in again after our holiday to book for next year ❤️
January 3, 2025
Reply from Hays Travel - Port Talbot
Good afternoon, thank you so much for booking with us and we hope that you have a lovely holiday!!
Staff are very friendly and helpful…
Staff are very friendly and helpful makesure they can get you the holiday you want
December 21, 2024
Reply from Hays Travel - Port Talbot
Thank you so much for your kind words! We are so happy that you had a positive experience in our store - Leonie
The staff were very polite friendly and…
The staff at Port Talbot centre were very polite friendly and extremely helpful and took their time to explain everything fully and thoroughly and nothing was too much trouble for them they were wonderful
December 15, 2024
Reply from Hays Travel - Port Talbot
Thank you so much for your kind words, Kathy
Reply from Hays Travel - Port Talbot
I'm so glad we were able to help you with everything , thank you so much for booking with us? Kira
The staff at port Talbot always help us…
The staff at port Talbot always help us with our cruises we booked for the 3 years in advance, the staff there are always professional at their jobs we wouldn’t go anywhere else and they are an asset to your company. Thank you.
November 27, 2024
Reply from Hays Travel - Port Talbot
Hi, Mr. Rosser. Thank you for your 5 star review and kind words. We always strive to give excellent customer service. In a world where you have so much choice to chose from, for you to keep returning to us is a privlage and an honour and your custom is always valued. Once again "Thank you so much" from Myself, Kira and the team!. Gareth
Great friendly service really helpful.
We booked our holiday with Louise, she was very clear with different quotes, very honest, helpful, quick with communication and found our dream family holiday!
Would recommend using their services very easy and no hassle.
Thankyou so much, counting down the days!!
November 29, 2024
Reply from Hays Travel - Port Talbot
Hi Alicia, Thank you so much for your five star review and very kind comments. We always strive to give excellent customer service here at Hays, Port Talbot, It really does mean the world to us all here. Louise is very new to the branch and I know this will make her day. Once again from myself and the team and especially Louise. Thank you so much. Gareth (Manager)
Absolutely amazing service in the Port…
Absolutely amazing service in the Port Talbot shop
October 16, 2024
Reply from Hays Travel - Port Talbot
Thank you so much for your kind words and five star review. We always strive to give our customers the best service possible. Once again, thank you so, so much. Gareth
Amazing travel agents
Very friendly service..just booked last week to go back to Portugal next September. Phoned spoke to Gareth he was amazing booked it all over the phone ..picked conformation up in the shop ..fantastic travel agents wouldn't go anywhere else.
Thanks for our beautiful holidays guys ...
October 6, 2024
Reply from Hays Travel - Port Talbot
Hi Victoria, Thank you for your 5 star review and kind words. It really does mean the world to us and we are always glad when we find the perfect holidays for you. Thanks, Gareth
Great deal where we wanted
We called into Hayes travel Port Talbot to see Kira who always looks after us so well, today was no exception as Kira found the exact holiday we wanted and got the best deal for us. Hayes travel have got a real talent in Kira.
October 8, 2024
Reply from Hays Travel - Port Talbot
Thank you for your kind words and 5 star review, It really does mean the world to us.
We had a really good experience…
We had a really good experience especially with the lovely Kira who really looked after us and helped us to decide which holiday to get. Well done Hays Port Talbot.
September 28, 2024
Reply from Hays Travel - Port Talbot
Thank you for your kind words and 5 star review. It really is appreciated.
First visit to Hays
First visit to Hays. Keira was helpful, friendly, good company and very natural.
October 1, 2024
Reply from Hays Travel - Port Talbot
Thank you so much for your kind words, happy i was able to help . Thanks Kira
Port Talbot staff Absolutely amazing…
Port Talbot staff Absolutely amazing kyra and Gareth go above and beyond to help you 😀
September 26, 2024
Reply from Hays Travel - Port Talbot
Hi Jayne, Thank you so much for you kind words and of course our 5 star rating. Being a small branch it really does mean a lot to myself and Kira and we always strive to be the best and offer the best service we can to our customers. Once again, thank you so much. Gareth (BM)
Great service provided by Gareth @ Port…
Great service provided by Gareth @ Port Talbot. Very informative indeed & booked me a short break away promptly.
September 17, 2024
Reply from Hays Travel - Port Talbot
Thank you for your kind words and 5-star review. We're thrilled to hear that you had a positive experience and found our service to be informative and efficient. We appreciate your business and hope you enjoy your short break away. Thanks, Gareth
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