Hays Travel - Portsmouth Reviews 

Friendly and helpful ideas given for a great location overall a great booking experience

It’s the first visit to Hays Travel ever it was brilliant .I wanted to find out about going on a cruise we couldn’t of got more help and advice any where so I booked a cruise and we’re off to the Mediterranean for seven days thanks to Jody first class highly recommend Hays Traval

Josie was so lovely and supporting us. No pressure to book: felt she really cared about what we wanted and took the time to help us decide on the perfect holiday. She listened to what was important.

Good efficient service. Staff friendly and very helpful. Thank you Chloe for all your help at the Cascades Branch in Portsmouth. A pleasure to deal with you.

The lady i spoke to went out of her way to help me achive my choice of vacation. And did not stop till we found one in my eyes she deserves a promotion. Her name was Sam.

It’s always an easy and enjoyable experience booking a cruise at Portsmouth Branch, staff have a good knowledge of the holidays and offer advice and ideas to get the best result. My travel consultant this time was Sam, she was excellent and gave me and my wife all the help we needed to ensure we booked exactly what suited our requirements. Welll done !

Excellent service provided by Josie in Cascades Portsmouth
She was very helpful and always friendly
We will be continuing to book our holidays with Hayes Travel
Many thanks Josie

very helpfull staff, polite and frendly

All the staff have made us feel like we are more than clients, even simple gestures like offering us tea or coffee made us feel valued. The team , especially Carlie have gone above their job description for us. We are not far away from our trip to the Seychelles and they are still helping finalising things. Carlie is now helping with our next trip to Disney. One thing is certain,we will never go elsewhere and will recommend them to anyone who needs a recommendation. Very happy with the service we receive.

The staff were so patient with us whilst we checked hotel reviews and kept coming back with others but they duly looked for all the hotels we’d found. We booked with Hays because they gave us a very competitive price for the hotel we wanted, and for piece of mind that all aspects (luggage, transfers, etc) are taken care of and covered.

Very welcoming. Jonathan was so helpful friendly cheerful .showed me lots of options every step of the way

Your Manageress Chloe is the most helpful lady i have ever met. Nothing is to much trouble for her.

Chloe as always is helpful, over and above!

We have booked Hays Travel for most of our holidays for many years and the majority of the staff know us quite well. For this vacation we had several factors to take into account, although the process was lengthy Sam was extremely patient with us and we eventually managed to book our perfect holiday.

accurate information presented in a manner for the customers to understand

We were helped by the manager who was really friendly and very helpful nothing was to much bother, she took her time with us and explained everything, we have booked holidays before from here and all staff are very friendly and helpful in every way .

Helpful staff who answered all our questions and pointed us in the right direction for the best deals Very impressed

I have only good things to say about your staff.

Would thoughly recommend the Portsmouth branch as they are all very friendly and very helpful in organising your dream holiday