Staff bend over backwards to help. You feel confident with their knowledge and reassured if you have any concerns. Most people say the holiday starts when you get the airport. Not in my opinion the ex... See more
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See what reviewers are saying
The team instore were brilliant got me the best price so helpful but Hayes are always good travelled with them numerous times will always be my destination to book a holiday. Don't waste your time... See more
Company replied
Tilly was extremely helpful and patient, didn't rush us. Gave great advice. Understood what we were looking for and recognised we actually were doing the best thing by going back to the same place we... See more
Company replied
Booking as a group was made so easy The lady was so helpful she delt with our family booking in a very professional manner Gave good understanding of our cruise. We left feeling really happy Tha... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
344 Woodchurch Road, CH42 8PG, Prenton, United Kingdom
- 01516 084801
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Listen to what you want
Listen to what you want, flexible in changing options, wouldn't go anywhere else.

Reply from Hays Travel - Prenton
Molly ten out of ten 🫶
From the moment we walked in we were met by molly and she was great found us a great week away in Gran Canaria fantastic place and molly was so helpful and great at her job x

Reply from Hays Travel - Prenton
Just friendly and reliable
Just friendly and reliable. Takes the stress out of travel.

Reply from Hays Travel - Prenton
Staff member was polite and friendly…
Staff member was polite and friendly listening to my questions about what I was looking for. Sorted everything out for me, even having changed my mind a few times.
Having used this store before due to the staff always willing to listen and sort and talk through all options. Now looking forward to my time away

Reply from Hays Travel - Prenton

Reply from Hays Travel - Prenton
First time meeting Brooke who has…
First time meeting Brooke who has joined the Hays Prenton team, she was very helpful and professional and smiled a lot, which we liked.
The Hays Prenton team never let us down.

Reply from Hays Travel - Prenton
Prenton staff great
All the staff in the
Prenton Branch are delightful friendly and professional

Reply from Hays Travel - Prenton
Excellent service
Excellent, personal service. Have used Hays for many years and always found them good to deal with

Reply from Hays Travel - Prenton
Tilly was so helpful and sorted all my…
Tilly was so helpful and sorted all my holiday queries for me. Will be back to book all future holidays

Reply from Hays Travel - Prenton

Reply from Hays Travel - Prenton
Tilly was very knowledgeable
Tilly was very knowledgeable, nothing was too much trouble for her.

Reply from Hays Travel - Prenton
Such friendly staff
Such friendly staff, you're made to feel like you're part of their 'family'. Very knowledgeable about areas that you are visiting. Nothing too much trouble for them

Reply from Hays Travel - Prenton
Seamless was to book a great holiday at…
Seamless was to book a great holiday at a great price.
Kim was responsive, informative and made booking our holiday so easy

Reply from Hays Travel - Prenton
Izzie looked after us very well when we…
Izzie looked after us very well when we booked our recent holiday.

Reply from Hays Travel - Prenton
Since I have started using Hays in…
Since I have started using Hays in Prenton my experience has always been second to none.
Tilly always goes above and beyond. She always thinks outside the box and will give help and advice on every possible aspect of the trip

Reply from Hays Travel - Prenton
First cruise
Molly was very helpful and took her time to make sure we got the best cruise to suit our needs ,

Reply from Hays Travel - Prenton
Booking a holiday
I went into the Prenton branch and was greeted my two girls on their desks as I walked in.
One of the girls who I later found out was Molly , asked what I was looking for.
After explaining what I’d been looking at online and Molly showed me what was available and some alternatives options as well.
Eventually, I did book a holiday for myself and my two daughters for Ibiza in a gorgeous resort which Molly had actually been to herself.
Payment options were explained etc as well as insurance and currency.
I was very happy with the service I received and would recommend to friends and family.

Reply from Hays Travel - Prenton
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