Hays inspires confidence in arranging your holiday and Viki provides the best solution. Not just one but two contrasting holidays booked and confirmed in double quick time. Why go anywhere else!
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We knew what facilities we required, we knew our budget, and the time of day we wanted to fly, We knew where we didn't want to go, but not where we wanted to go. Miya made the whole process painless... See more
Company replied
We were extremely happy with the service we received. Our member of staff couldn't have been more helpful. Very professional, thorough and time wasn't a problem. We booked a holiday and a 2 week cruis... See more
Company replied
The team were very patient and adapted the travel arrangements as required to ensure I got the right holiday for our group of friends. They made contact regularly to check each stage. The booking pro... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
43 fishergate, PR1 2AD, Preston, United Kingdom
- 01772978098
4.9
Excellent
821 reviews
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Reply from Hays Travel - Preston Fishergate
Hi Kim
Thankyou for leaving your review for Miya! I am so happy you managed to book your holiday in branch. We pride ourselves on our service here at Hays Travel Preston and I am delighted to read this about Miya. Thankyou once again for choosing to book here at Hays Travel Preston Fishergate
Kind Regards
Cameron
We went in to Hayes travel
We went in to Hayes travel. We knew we're We eventually wanted to travel to after looking at home and within fifteen minutes of looking at few other hotels in Benidom. Our holiday was booked .
July 5, 2026
Reply from Hays Travel - Preston Fishergate
Hi William
Thankyou for leaving your lovely comments for Christian! I am so happy we managed to sort your holiday in branch. Thankyou once again for using our store and we cannot wait to welcome you into branch again soon
Kind Regards
Cameron
Reply from Hays Travel - Preston Fishergate
Hi Julie
Thankyou for booking in branch yet again and I am so happy we managed too sort two cruises out for you! I love reading customers feedback and I cannot wait to welcome you back into branch again soon
Kind Regards
Cameron
All the staff at the fishergate branch…
All the staff at the fishergate branch are wonderful id like to thank especially molly who has been so kind and really is a lovely person also the managers name i think her name is louise really made me smile guys when ive had a tough time thank you
June 21, 2026
Reply from Hays Travel - Preston Fishergate
Hi Matthew
Thankyou for booking here at Hays Travel Preston! I have loved reading your comments and I am delighted to see Molly attended to you whilst in branch. I love reading customers feedback and will pass this onto Molly and Lorren
Kind Regards
Cameron
Branch Manager
Review for Coeliacs
Rocco was very good and understood my requests. Particularly impressed he knew about cross contamination with me being Coeliac. Everything was smooth and we left very excited for our hols.
June 28, 2026
Reply from Hays Travel - Preston Fishergate
Thank you so much for your lovely feedback! I’m really pleased to hear that you felt well looked after and that your dietary requirements as a Coeliac were properly understood and considered. It’s so important to me that every detail is covered so you can travel with confidence and peace of mind.
I’m delighted everything went smoothly and that you’re heading off feeling excited for your holiday – that’s exactly how it should be! If there’s anything else you need before you go, I’m always here to help.
Have an amazing trip! ☀️🌍✈️
Rocco x
Complicated booking but made easy with Hays staff
Complicated booking but Miya and Vicky were very professional in their approach and organised a cruise for my family , ten in total . Delighted with the results.
June 25, 2026
Reply from Hays Travel - Preston Fishergate
Hi Kathleen
Thankyou so much for your booking with ourselves for your cruise! I am so happy we managed to get this sorted and I hope you are all looking forward to this! Thankyou once again for your comment and I am sure Viki and Miya will enjoying reading these. We cannot wait to welcome you into branch again soon
Kind Regards
Cameron
Sent me to a beautiful hotel
Sent me to a beautiful hotel. Thanks
The staff were very helpful and friendly.
The hotel was very well presented and clean....and cool.
Good walk every day to the harbour
June 18, 2026
Reply from Hays Travel - Preston Fishergate
Hi Graham
Thankyou for your review! I am so happy you enjoyed your trip to Cyprus , I have loved reading your comments and your holiday sounds truly amazing! Thankyou once again for booking with us and I will pass the lovely comments onto Miya
Kind Regards
Cameron
Travel you can rely on
We have used Hays for many years straight from when it took over Thomas Cook and the service is always friendly and the staff will always try to find the best deal. It's nice to know that you can rely on Hays Travel.
June 18, 2026
Reply from Hays Travel - Preston Fishergate
Hi Robert
Thankyou for leaving your feedback for Lorren. I am so happy to read your comments and I am sure Lorren will to. I hope you enjoy your trip and once again thankyou for your continued support.
Kind Regards
Cameron
Very polite and knowledgeable staff…
Very polite and knowledgeable staff also friendly and helpful.
June 9, 2026
Reply from Hays Travel - Preston Fishergate
Hi Ann
Thankyou for choosing to book your holiday here at Hays Travel Preston. I am so happy to read your comments and I hope you are looking forward to your trip to Egypt. Thankyou once again and We cannot wait to welcome you into branch again soon
Kind Regards
Cameron
Another great experience
We went to Hayes, Fishergate Preston branch yesterday to book a city break to Budapest. It doesn't matter who you deal with there, staff are unfailingly pleasant and helpful. Yesterday we saw Molly who was really helpful and even got us a better price than online. She was efficient and friendly, all in all a pleasant experience.
June 19, 2026
Reply from Hays Travel - Preston Fishergate
Hi Kathleen
Thankyou so much for choosing to book at Hays Travel Preston once again. I am so happy you have confirmed your trip to Budapest I am sure you will love it just as much as I did. I have loved reading your comments and I am sure Molly will too. We cannot wait to welcome you into branch again soon
Kind Regards
Cameron
Reply from Hays Travel - Preston Fishergate
Hi Marta
Thankyou for your review for Viki! I am so happy to read your lovely comments as I am sure Viki will too. We cannot wait to welcome you into branch again soon
Kind Regards
Cameron
I have used Hayes travel and formerly…
I have used Hayes travel and formerly Thomas Cook many times over a 20 year period but in recent years I’ve used Cruise118 who I approached recently but did not find them very helpful. I called into Hayes on Fishergate yesterday and dealt with Myia who was excellent in every way. She was very pleasant, kind and helpful and it was a pleasure dealing with her. Thanks Myia
June 14, 2026
Reply from Hays Travel - Preston Fishergate
Hi Jonathan ,
We're so happy to hear about your excellent experience with us! It's wonderful to know our team provided such pleasant and helpful service. Thank you for your kind feedback :)
Kind Regards
Hays Travel - Miya :)
Very Helpful …
Excellent service,very helpful staff this is the second time we have booked our holidays with Hays Travel,on both visits we have been given friendly and professional help,s special thanks to Steph who went the extra mile to help get our seats booked on the flights.
June 7, 2026
Reply from Hays Travel - Preston Fishergate
Hi Anthony,
Thank you for your wonderful feedback! We are so pleased to hear that our team provided such excellent and professional service. We appreciate your continued trust in us :)
Kind Regards
Hays Travel - Cameron
Viki was very cheerful and friendly as…
Viki was very cheerful and friendly as always. Arranged all our holiday to our requirements. Nothing is to much trouble for Viki. We will be back again and pass on the excellent service to friends and family to book.
June 8, 2026
Reply from Hays Travel - Preston Fishergate
Hi Bridget
Thank you for your wonderful feedback! We are so pleased we could arrange your holiday to your requirements. We appreciate your kind words.
Kind Regards
Hays Travel - Viki
Professional and reliable
Viki listened to what we wanted and quickly had everything we wanted sorted and ready to book.
June 4, 2026
Reply from Hays Travel - Preston Fishergate
Hi Clare,
We are so glad we could assist you in finding exactly what you wanted. Thank you for your kind words!
Kind Regards
Hays Travel - Viki
Using Hays Travel
Always book through Hays Travel and never been dissapointed!!
Lovely staff nothing too much trouble.
Always got a great holiday
😊Thanks
June 6, 2026
Reply from Hays Travel - Preston Fishergate
Dear Bernadette and Michael,
It was an absolute pleasure to book your holiday! I hope you have an amazing time :)
Kind Regards,
Molly
Cameron at your Preston branch did a…
Cameron at your Preston branch did a super job finding us a holiday from our long wish list of requirements
June 6, 2026
Reply from Hays Travel - Preston Fishergate
Hi Anne,
We are so happy to hear we found your perfect holiday! Thank you for sharing your wonderful experience with us.
Kind Regards
Hays Travel - Cameron
Cameron dealt with my booking quickly…
Cameron dealt with my booking quickly and efficiently
June 5, 2026
Reply from Hays Travel - Preston Fishergate
Hi Katheline
Thankyou for leaving your review ! Thankyou again for booking your holiday here at Hays Travel Preston , I hope you are enjoying your time in America. If there is anything we can do please do let us know. We cannot wait to welcome you into branch again soon
Kind Regards
Cameron
We were able to book what we wanted…
Holiday booked
We were able to book what we wanted quickly and with no fuss
May 26, 2026
Reply from Hays Travel - Preston Fishergate
Hi Valerie
Thankyou so much for leaving your review for Stephanie! She loved booking your holiday and I am so happy to read your comments. Thankyou once again for booking in Hays Travel Preston and we cannot wait to welcome you again soon
Kind Regards
Cameron
Efficient customer service
Molly in store was very helpful and considerate noting my needs and holiday search even checked ✔️ me in on line .
Thankyou Molly
May 31, 2026
Reply from Hays Travel - Preston Fishergate
Hi Jane,
Thank you for your wonderful feedback! We are so pleased we could assist with your holiday search and check-in. I will be looking forward to hear back from you regarding your trip! :)
Kind Regards
Molly - Hays Travel
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