Hays inspires confidence in arranging your holiday and Viki provides the best solution. Not just one but two contrasting holidays booked and confirmed in double quick time. Why go anywhere else!
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We knew what facilities we required, we knew our budget, and the time of day we wanted to fly, We knew where we didn't want to go, but not where we wanted to go. Miya made the whole process painless... See more
Company replied
We were extremely happy with the service we received. Our member of staff couldn't have been more helpful. Very professional, thorough and time wasn't a problem. We booked a holiday and a 2 week cruis... See more
Company replied
The team were very patient and adapted the travel arrangements as required to ensure I got the right holiday for our group of friends. They made contact regularly to check each stage. The booking pro... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
43 fishergate, PR1 2AD, Preston, United Kingdom
- 01772978098
4.9
Excellent
821 reviews
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Miya did a great job finding our…
Miya did a great job finding our package holiday and flights that suited us. Will be going back to book again
May 30, 2026
Reply from Hays Travel - Preston Fishergate
Hi Craig,
Thank you for your kind review! We are so glad we could help you find the perfect holiday. We look forward to assisting you again! :)
Kind Regards
Miya - Hays Travel
Reply from Hays Travel - Preston Fishergate
Hi Ian,
We are so glad we could assist you. Thank you for your review, its always a pleasure to see you! :)
Kind Regards
Miya - Hays Travel
Reply from Hays Travel - Preston Fishergate
Hi Jean,
Thank you for your kind words! We are delighted to know our team was helpful :)
Kind Regards
Miya - Hays Travel
Reply from Hays Travel - Preston Fishergate
Hi Ian,
We are so glad you had a great experience with us from beginning to end. Thank you for your kind words!
Kind Regards
Miya - Hays Travel
The staff are always very helpful and…
The staff are always very helpful and knowledgeable
May 19, 2026
Reply from Hays Travel - Preston Fishergate
Hi Ann
Thankyou once again for booking your holiday here at Hays Travel Preston! I love finding your holiday deals and thankyou for your loyalty to booking in branch! We cannot wait to welcome you back into branch again soon
Kind Regards
Cameron
Cameron was great .easy to get on with…
Cameron was great .easy to get on with and explained everything we asked .it was a pleasure xxx
May 16, 2026
Reply from Hays Travel - Preston Fishergate
Hi Peter
Thankyou for your lovely review! I loved booking your cruise and I am very excited for you both to travel on the Azura! Thankyou for booking here at Hays Travel Preston and we cannot wait to welcome you into branch again soon
Kind Regards
Cameron
Great offers great staff
May 9, 2026
Reply from Hays Travel - Preston Fishergate
Hi Julie
Thankyou so much for booking your holiday here at Hays Travel Preston Fishergate! We hope you are looking forward to your holiday to Santorini. Thankyou once again and we hope to help you again in the future!
Kind Regards
Cameron
Great service.very helpful .
May 14, 2026
Reply from Hays Travel - Preston Fishergate
Hi Karen
Thankyou so much for leaving your review! I am so happy you managed to get your cruise to Australia booked! I hope you are both looking forward to this and thankyou once again for booking with Hays Travel.
Kind Regards
Cameron
Reply from Hays Travel - Preston Fishergate
Hi James
Thankyou for booking your holiday here at Hays Travel Preston! I am so happy we managed to sort your holiday to Albufeira , Thankyou once again and we cannot wait to help with your future holiday plans
Kind Regards
Cameron
Reply from Hays Travel - Preston Fishergate
Hi Patricia
Thankyou so much for leaving your review! I am so happy Miya sorted your holiday to Cyprus. We cannot wait to welcome you into branch again soon.
Kind Regards
Cameron
1st class service again from Cameron …
1st class service again from Cameron extremely helpful..found a holiday for us no rushing and very knowledgeable about the work he does credit to your company
May 7, 2026
Reply from Hays Travel - Preston Fishergate
Hi John
Thankyou so much for posting your review! I really appreciate your comments and love booking your holidays. I hope you are looking forward to Tunisia. We hope to see you in branch again soon and should you need any help please do reach out.
Kind Regards
Cameron
Great to have someone organising your holiday who understands your needs and likes
Cameron has organised holidays for us before so knows our needs and likes. Thank you for organising our next holiday and also advising us regarding the Meet and Greet and hotel package which was included in our overall price.
May 5, 2026
Reply from Hays Travel - Preston Fishergate
Hi Sylvia
Thankyou so much for booking with myself again , I am so happy we have managed to sort you another perfect holiday out. I hope you are both looking forward to your trip and I cannot wait to welcome you back into branch again soon.
Kind Regards
Cameron
Reply from Hays Travel - Preston Fishergate
Hi Cassie
Thankyou so much for leaving your review , I am so happy you managed to sort your holiday out in branch. Thankyou once again for booking with Hays Travel Preston.
Kind Regards
Cameron
Thank you!
Viki at Preston Fishergate has been absolutely amazing. From start to finish she has been helpful, friendly, knowledgeable and unbelievably patient, persevering and understanding! Due to the current airline fuel situation we were unsure where we wanted to go and she’s taken so much time giving us multiple options to find the perfect holiday for us. We can’t thank her enough and can’t wait to go! Thank you Viki!
April 30, 2026
Reply from Hays Travel - Preston Fishergate
Thank you for your wonderful review. It was an absolute pleasure working with you to get you what you wanted. We got there in the end and I feel assured you're going to have a fabulous time.
Enjoy sampling the wine.
Warmest Regards, Viki
Not as good service as usual not as…
Not as good service as usual not as enthusiastic as in the past
April 29, 2026
Reply from Hays Travel - Preston Fishergate
Hi Patricia
Thankyou so much for leaving your review , I have tried to pop you call. Thankyou for booking with ourselves again. I am really sorry to hear about your experience in branch and I would love to help clear this up over the phone for future visits. I am always here should you want to come see me or speak to myself.
Hope to hear from you soon
Kind Regards
Cameron
Branch Manager
We always book our holidays with Hays…
We always book our holidays with Hays Travel the staff are very helpful and make sure we are happy with our choices
April 5, 2026
Reply from Hays Travel - Preston Fishergate
Hi Marion
Thankyou for leaving your review for Miya! I am so happy to read your comments and I am sure Miya will too. Thankyou for choosing to book your holiday here at Hays Travel Preston and we cannot wait to welcome you into branch again soon
Kind Regards
Cameron
Lorient is very kind and professional…
Lorient is very kind and professional trying very hard to find best deals for you worth travelling to her shop as you know she is going to do her very best to help you
April 23, 2026
Reply from Hays Travel - Preston Fishergate
Hi Michael
Thankyou for leaving your review for Lorren , I am so happy she managed to sort your holiday to Germany. We pride ourselves on our service here at Hays Travel Preston and I am so happy to read this.
Kind Regards
Cameron
Pleasant very informative and helpful…
Pleasant very informative and helpful booking staff.
April 18, 2026
Reply from Hays Travel - Preston Fishergate
Hi Leslie
Thankyou for leaving your review for Miya! I am so happy to read your comments and I am sure Miya will too. Thankyou for choosing to book your holiday here at Hays Travel Preston and we cannot wait to welcome you into branch again soon
Kind Regards
Cameron
Highly recommended for Island hopping trips
Once again Viki was very helpful and friendly and together a rather complicated but perfect trip for us, everything taken care of - can’t wait to go -
April 15, 2026
Reply from Hays Travel - Preston Fishergate
Hi Georgia
Thankyou for leaving your review for Viki! I am so happy you had an amazing experience in store. I have loved reading your comments and I am sure Viki will too! We cannot wait to welcome you into branch again soon
Kind Regards
Cameron
Very friendlygreat customer service
Very friendly, very patient and very professional. Miyadid all she could to get us our perfect holiday.
April 12, 2026
Reply from Hays Travel - Preston Fishergate
Hi Phillip
Thankyou for leaving your review for Miya. I am so happy she managed to sort the perfect holiday for you instore. Thankyou for choosing Hays Travel Preston Fishergate for your holiday services. We cannot wait to welcome you into branch again soon. I am sure Miya will love reading your comments
Kind Regards
Cameron
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