Hays inspires confidence in arranging your holiday and Viki provides the best solution. Not just one but two contrasting holidays booked and confirmed in double quick time. Why go anywhere else!
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We knew what facilities we required, we knew our budget, and the time of day we wanted to fly, We knew where we didn't want to go, but not where we wanted to go. Miya made the whole process painless... See more
Company replied
We were extremely happy with the service we received. Our member of staff couldn't have been more helpful. Very professional, thorough and time wasn't a problem. We booked a holiday and a 2 week cruis... See more
Company replied
The team were very patient and adapted the travel arrangements as required to ensure I got the right holiday for our group of friends. They made contact regularly to check each stage. The booking pro... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
43 fishergate, PR1 2AD, Preston, United Kingdom
- 01772978098
4.9
Excellent
821 reviews
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Quick response to queries
Lorren was very prompt to respond to my email request for a holiday quote, which we subsequently booked. All travel documents arrived as promised.
February 23, 2026
Reply from Hays Travel - Preston Fishergate
Hi Ann
Thankyou so much for leaving your review for Lorren ! I am so happy to see you got your trip to Austria booked. We pride ourselves on our service and I am so happy to read this in the feedback
Kind Regards
Cameron
Great service
I received a call as requested, they were very helpful and sourced me the holiday I was looking for, good price, too. Very accommodating.
February 26, 2026
Reply from Hays Travel - Preston Fishergate
Hi Deborah
Thankyou for leaving your review for Viki! I am so happy you have got your Africa trip sorted. She prides herself on her service and I am so happy this was shown and you got your holiday booked. Thankyou once again for booking your holiday here
Kind Regards
Cameron
Reply from Hays Travel - Preston Fishergate
Hi Kat
Thankyou so much for your review for Molly. I am so happy you had a amazing time in branch. We pride ourselves on our service and I am so happy to see this was shown with Molly. She loves booking her customers holidays and I am sure she will love reading your feedback
Kind Regards
Cameron
The young lady Molly was very…
The young lady Molly was very professional and knowledgeable. She kept me in the loop about the prices and how the prices had changed slightly. She did everything she could to make sure we got the best price. Molly also explained everything about the trip, I hope she gets some commission from our trip.. Thank you Molly 🩷
February 9, 2026
Reply from Hays Travel - Preston Fishergate
Hi Vicky,
I am so pleased that you have left such a lovely review. I am so happy that we have found the perfect deal for you. I hope you have an amazing holiday :)
Many Thanks,
Molly
A very pleasant and straight forward…
A very pleasant and straight forward experience
February 24, 2026
Reply from Hays Travel - Preston Fishergate
Hi Debbie
Thankyou so much for booking your holiday here at Hays Travel Preston ! I am so happy your visit and booking process in store was pleasant. We cannot wait to welcome you back into branch again soon
Kind Regards
Cameron
A team of professionals willing to help…
A team of professionals willing to help you.
February 16, 2026
Reply from Hays Travel - Preston Fishergate
We appreciate you acknowledging our team's willingness to assist. Thank you for your positive feedback and for sharing your experience with us.
PrestonFishergate, Hays Travel
Cameron who attended to us was…
Cameron who attended to us was excellent from start to finish/booking.
February 18, 2026
Reply from Hays Travel - Preston Fishergate
Hi Peter
Thankyou for booking your Australia trip here with us at Preston Fishergate ! I am so happy we managed to sort this amazing itinerary for you. I cannot wait for you both to experience this and the fab cruise. Thankyou once again for booking with myself instore
Kind Regards
Cameron
Reply from Hays Travel - Preston Fishergate
Hi Vincent
Thankyou for leaving a review for Molly ! We are so happy you sorted your holiday out to Greece. We hope you have the best time on your trip. We are always here if you need any help
Kind Regards
Cameron
From the moment I entered my local Hays…
From the moment I entered my local Hays Travel I was made welcome. Nothing was too much trouble and I left with the holiday I wanted.
February 11, 2026
Reply from Hays Travel - Preston Fishergate
Hi Julie,
We are so glad we could assist you and make the process stress-free. Thank you for your positive feedback; it means a lot to us.
Kind Regards,
Miya :)
Super helpful and made the whole…
Super helpful and made the whole process stress free
February 1, 2026
Reply from Hays Travel - Preston Fishergate
Hi Lucy,
We are so glad we could assist you and make the process stress-free. Thank you for your positive feedback; it means a lot to us.
Kind Regards,
Miya :)
Cruise Time
Really helpful in finding the cruise I wanted, knew a lot about the particular cruise booking as they had also been on it.
Rang back with answers as promised.
January 31, 2026
Reply from Hays Travel - Preston Fishergate
Hi Pamela
Thankyou so much for leaving your review! We love hearing feedback from our customers. We pride ourselves on our cruise knowledge and I am so happy we found the perfect cruise for you. We cannot wait to welcome you into branch again soon
Kind Regards
Cameron
I had seen the holiday on line but I…
I had seen the holiday on line but I liked the fact that I could book it in your store at fishergate preston .
January 25, 2026
Great booking experience
Hays did everything they could to find our group the right trip . Many alternatives were found by Christian before we decided on the best one . Christian was always helpful and answered all questions efficiently . First class experience all round.
January 28, 2026
Reply from Hays Travel - Preston Fishergate
Hey Yvonne, Thanks so much for such a lovely review! I'm glad I managed to help you out and found the perfect deal for you :) I hope you have an amazing trip and I look forward to seeing you soon!
Thank You
Christian :)
Lynsey from the fishergate branch in…
Lynsey from the fishergate branch in preston,once again has found us a brilliant holiday for the New Year,nothing is too much trouble she goes above and beyond,the branch itself is very pleasant to go in everybody is very welcoming and friendly
February 4, 2026
Reply from Hays Travel - Preston Fishergate
Annie & Gary,
Thank you so much for this glowing review, it really made me smile. As usual, it was an absolute pleasure and I really appreciate your wonderful feedback! If I can be of any further assistance, then please do get Intouch.
Warm Regards,
Lynsey Ann
Travel Consultant
Preston Fishergate, Hays Travel
Lynsey is absolutely marvellous
Lynsey is absolutely marvellous. She is always so cheerful and goes that extra mile to help you sort out your holiday. If you want to know anything she will ring and find out. Lynsey always requests to the travel company any needs that you have, hoping they will oblige, which they usually do . Thank you so much Lynsey couldn’t book a holiday without you
February 4, 2026
Reply from Hays Travel - Preston Fishergate
Thank you so much for this glowing review, it really made me smile. I really appreciate your wonderful feedback! If I can be of any further assistance, then please do get Intouch.
Warm Regards,
Lynsey Ann
Travel Consultant
Preston Fishergate, Hays Travel
Your representative Miya was lovely
Your representative Miya was lovely, polite, friendly and efficient. Our booking went very smoothly.
February 2, 2026
Reply from Hays Travel - Preston Fishergate
Hi Linda
Thankyou so much for leaving this lovely review!
We would like to thankyou for using Hays Travel Preston Fishergate and cannot wait to welcome you into branch again soon :)
Kind Regards
Miya
Flights…
Every year I book my flights with hays travel really easy to would recommend to anyone to book their holiday with them
February 2, 2026
The young man who we dealt with
The young man who we dealt with, Cameron, was very polite, helpful and professional.
February 2, 2026
Reply from Hays Travel - Preston Fishergate
Hi Angela
Thankyou for booking your holiday instore! I am so happy we managed to sort this fab offer out for you. Thankyou once again for booking with Hays Travel Preston and for leaving your comments. We cannot wait to welcome you back into store again soon
Kind Regards
Cameron
Preston Fishergate …
Lindsey at Preston Fishergate store was very helpful in booking our cruise and another colleague had been on the ship so provided advice on areas of ship might miss.
January 31, 2026
Reply from Hays Travel - Preston Fishergate
Hi Elaine
Thankyou for leaving a review for Lynsey and Vik. I am delighted you booked your cruise instore and we were able to give personal recommendations. We cannot wait to welcome you into branch again soon
Kind Regards
Cameron
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