Hays Travel - Preston Morrisons Reviews 

854
TrustScore 5 out of 5

4.9

Morrisons Superstore, Mariners Way, Ashton on Ribble, PR2 2YN Preston, GB


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Rated 5 out of 5 stars

Have used Hays Travel at Preston marina Morrisons to book our holidays to Turkey twice a year for the last few years as we book with friends who live local. The staff are brilliant and nothing is to m... See more

Company replied

Rated 5 out of 5 stars

Hays travel, Morrisons. Preston Ifound the whole Experience really easy. I had a few questions which were all answered and although I had to ask if there were any other dates that I could chose from... See more

Company replied

Rated 5 out of 5 stars

Another great experience with Ben at Hays Travel, Preston Docks Our 4th booking this year! Ben was extremely helpful, polite and professional. We have now booked Florida, Majorca, Cruise with Cunar... See more

Rated 5 out of 5 stars

Debbie dealt with us and she was awesome from start to finish and beyond.... We went in and explained our budget and what we were looking for, she did not try to sell us anything other than what we as... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • Morrisons Superstore, Mariners Way, Ashton on Ribble, PR2 2YN, Preston, United Kingdom

  • 01772977289

4.9

Excellent

TrustScore 5 out of 5

854 reviews

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4.9

All reviews

(854)

117,250 reviews in the last 12 months

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Rated 5 out of 5 stars

I contacted Hays Morrisons supermarket…

I contacted Hays Morrisons supermarket by Facebook messenger. I needed information which I got but also had to double check with my daughter regarding if she could get the days needed of work. I rang them when I had the go ahead and all was booked and paid for over the phone. Very easy, relaxed and sorted.

March 12, 2026
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Reply from Hays Travel - Preston Morrisons

Thank you for booking with us and for your lovely comments. We hope we can book you more holidays in the future and wish you a fabulous trip.

Rated 5 out of 5 stars

When we first walked into the shop we…

When we first walked into the shop we were greeted with a smile from a staff member. She was very friendly and helped us by showing us various hotels in our chosen destination. When my wife and I had chosen our holiday we were also offered a discount to which was around £100 off the holiday. Couldn't have been more happy, will definately use Hays Travel again.

March 12, 2026
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Reply from Hays Travel - Preston Morrisons

Thank you for your lovely comments and your 5 star review, we are beyond delighted with your feedback and that you will be back to see us again. We hope you have a wonderful holiday!

Rated 5 out of 5 stars

Always happy with Hays travel

Always happy with Hays travel, that's why I'm a repeat customer.
Debbie always helps, finds and delivers what me and my partner require when booking our holidays.
Thank you again Debbie

March 12, 2026
Hays Travel - Preston Morrisons logo

Reply from Hays Travel - Preston Morrisons

Thank you for booking with us once again and for your kind comments about our assistant Manager Debbie. We hope you have a wonderful holiday!

Rated 5 out of 5 stars

Pleased with the service I received

Pleased with the service I received. The agent, Gail, was very polite and very helpful.

March 3, 2026
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Reply from Hays Travel - Preston Morrisons

Thnk you for the 5 star review and I'm soplease you are happy with the service you receved. Thanks Gail

Rated 5 out of 5 stars

Ben was absolutely brilliant

Ben was absolutely brilliant. We have never been abroad so it was really good. He was very helpful and patient with us.

March 9, 2026
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Reply from Hays Travel - Preston Morrisons

Thank you for your lovely feedback for Ben!

Rated 5 out of 5 stars

We walked in the agent found our…

We walked in the agent found our perfect holiday for us in our budget within minutes in the place we wanted to go.

March 4, 2026
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Reply from Hays Travel - Preston Morrisons

Thank you for the lovely review, we know you will have a great time!

Rated 5 out of 5 stars

A great consultant

A great consultant , really helpful and knowledgeable. Even after booking went on to offer to sort out parking. Also told me they would print off boarding passes nearer the time. Great experience .

February 17, 2026
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Reply from Hays Travel - Preston Morrisons

Thank you for booking with us once again and for your kind comments, we will pass your comments onto our apprentice Ben. We look forward to seeing you in store again before your holiday :)

Rated 5 out of 5 stars

As usual

As usual, friendly, helpful and informative

February 25, 2026
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Reply from Hays Travel - Preston Morrisons

Thank you for the lovely review!

Rated 5 out of 5 stars
Hays Travel - Preston Morrisons logo

Reply from Hays Travel - Preston Morrisons

Thank you for the great review, we know you will have a fab time on your cruise! We look forward to seeing you in store again soon.

Rated 5 out of 5 stars

Very helpful and pleasant

February 18, 2026
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Reply from Hays Travel - Preston Morrisons

Thank you for the 5 star review. It's always a pleasure to chat and book your holidays. Hope you have a lovely holiday. Thanks Debbie

Rated 5 out of 5 stars

Went to Hays to look into a holiday

Went to Hays to look into a holiday. Erin looked up various cruises and helped me book a nice one. She is friendly, efficient and very helpful. I have been to Hays before and always found them to be good.

February 24, 2026
Hays Travel - Preston Morrisons logo

Reply from Hays Travel - Preston Morrisons

Thank you for the great feedback for Erin! We know you will have a fab time on your cruise :)

Rated 5 out of 5 stars

Very pleasant staff

Very pleasant staff, extremely helpful, quick and easy quote

February 21, 2026
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Reply from Hays Travel - Preston Morrisons

Thank you for booking with us your custom is very much appreciated and I will pass your kind comments on to the store staff.

Rated 5 out of 5 stars

Booked without fuss always professional…

Booked without fuss always professional and friendly will always go there to book and any help l may need

February 21, 2026
Hays Travel - Preston Morrisons logo

Reply from Hays Travel - Preston Morrisons

Thank you for booking with us once again and for your kind comments and five star review, we hope you have a very enjoyable holiday.

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