Hays Travel - Preston Reviews 

531
TrustScore 5 out of 5

4.9

Unit 28 Fishergate walk, St Georges shopping centre, PR1 2TU Preston, GB


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Rated 5 out of 5 stars

Amelia was fantastic and extremely helpful when assisting to book our last minute holiday. Nothing was too much trouble for her, she didn’t rush and she was very thorough with all aspects of finding t... See more

Company replied

Rated 5 out of 5 stars

All staff at Hays travel , St George’s store are very helpful and cooperative. They are very clear on everything options regarding holidays ie transit/ travel insurance/ local taxes collected by th... See more

Company replied

Rated 5 out of 5 stars

Its easy to call into the shop and have a chance to talk to staff who can give additional information about the resorts and hotels. Staff are always very welcoming and helpful. Sophie in particular is... See more

Company replied

Rated 5 out of 5 stars

We used Hays for the first time and found the experience enjoyable and helpful. Amelia, was patient and understood our requirements straight away and presented great options and we chose immediately.... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • Unit 28 Fishergate walk, St Georges shopping centre, PR1 2TU, Preston, United Kingdom

  • 01772 915017

4.9

Excellent

TrustScore 5 out of 5

531 reviews

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4.9

All reviews

(531)

125,552 reviews in the last 12 months

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Rated 5 out of 5 stars

Helpful staff…


Really nice helpful staff maiden who served us was very helpful polite and any questions I asked he could answer me

June 8, 2026
Hays Travel - Preston logo

Reply from Hays Travel - Preston

Hi Christine,

I'm so pleased to hear I made your experience a positive one. Thank you for your kind words.

Kind Regards
Hays Travel - Aiden

Rated 5 out of 5 stars

First of all I want to say a massive…

First of all I want to say a massive thank you to All the staff at Hays Travel St George's Centre Preston, Sophie Amelia Lucy Paul Aiden,every time we go in to the Store, you Just know you are going to get a Five Star Service everytime.. They are all an asset to the Company Hays Travel..I have booked Three Holidays from there this year up to now.. Rhodes in May, Sharm El sheikh in June, Copenhagen in December and Just fights to Malta for my partner Jeanette to visit her Family... If I have a problem or issue,it gets sorted by Sophie ( A Credit to this company ) Thank you All again Charlie & Jeanette..

May 26, 2026
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Reply from Hays Travel - Preston

Hi Charlie,

Thank you so much for your lovely review, I am glad you are so pleased with the service from our team. It's wonderful that we could assist with your holiday bookings - it's my pleasure! Thank you for your continued trust & support. I hope you have an amazing holiday to Sharm!

Kind Regards
Sophie

Rated 5 out of 5 stars

A brilliant service from start to…

A brilliant service from start to finish and painless

May 22, 2026
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Reply from Hays Travel - Preston

Hi Richard,

We are so pleased you had a brilliant experience with us. Thank you for your review and kind words!

Kind Regards
Aiden

Rated 5 out of 5 stars

The young girl was brilliant very…

The young girl was brilliant very helpful go out of her way to get it just right for us all

May 22, 2026
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Reply from Hays Travel - Preston

Thank you so much for your lovely review! It was my pleasure - Sophie

Rated 5 out of 5 stars

Excellent and efficient service from…

Excellent and efficient service from extremely knowledgeable and friendly staff

May 20, 2026
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Reply from Hays Travel - Preston

Hi Chris,

We're so pleased you received excellent service. Thank you for your kind words!

Kind Regards
Hays Travel

Rated 5 out of 5 stars

I had so many questions.

I had so many questions, queries,and my assistant (Lucy) helped easily with everyone of them with calmness and ease

May 18, 2026
Hays Travel - Preston logo

Reply from Hays Travel - Preston

Thank you for the review

I'm more than happy that I could help you get this sorted for you.
I hope you have the best time!

Lucy

Rated 5 out of 5 stars

Cruise holiday done easy!

Was passing the store and seen an advert, for a cruise. Called up to enquire and Lucy answered politely told me the price of the trip etc and with a low deposit, decided to head back in store where Lucy and Sophie helped in getting me booked all, I forgot how good to book a holiday in a physical travel agents than online, the nostalgia!

Wanted to upgrade my cabin, Sophie did that all in less than 10 minutes and because I was making my own way to port, I got extra onboard spend! What a bonus!

May 9, 2026
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Reply from Hays Travel - Preston

Thank you so much for your review!

I'm really glad me and Sophie could help you get this sorted.

Lucy

Rated 5 out of 5 stars

Sophie at Hays based in Preston

Sophie at Hays based in Preston is an experienced and friendly agent, she made my decision to book a holiday very easy and included thorough information about each destination and was happy to update or amend hotels. Would recommend Sophie, she provides quick and efficient quotes and made the experience of booking a holiday very easy.

Thank you for your help!

May 2, 2026
Hays Travel - Preston logo

Reply from Hays Travel - Preston

Thank you so much for your lovely review! It was my pleasure to help to plan & book your holiday for you! -Sophie

Rated 5 out of 5 stars

Amelia was lovely she explained everything

Amelia was lovely she explained everything and it is going to be a great holiday thank to Amelia

May 4, 2026
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Reply from Hays Travel - Preston

Thank you so much for your review! I will pass your lovely feedback on to Amelia - Sophie, Branch Manager

Rated 5 out of 5 stars

Excellent service as always

Excellent service as always. Amelia always goes above and beyond. Great agent and very responsive. Highly recommended.

May 2, 2026
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Reply from Hays Travel - Preston

Thank you so much for your lovely review! I will pass your feedback on to Amelia - Sophie, Branch Manager

Rated 5 out of 5 stars

Aiden was excellent and found us the…

Aiden was excellent and found us the perfect holiday for our honeymoon

May 1, 2026
Hays Travel - Preston logo

Reply from Hays Travel - Preston

Thank you so much for your review! I will pass your amazing feedback on to Aiden, congratulations and have an amazing Honeymoon! - Sophie, Branch Manager

Rated 5 out of 5 stars

Another 5 star experience booking with…

Another 5 star experience booking with Hays St George's Preston!
Sophie is the most patient and meticulous person to deal with! I wouldn't book through anyone else other than Hays now!
Thank you so much, Sophie

May 1, 2026
Hays Travel - Preston logo

Reply from Hays Travel - Preston

Thank you so much for your lovely review! It's always a pleasure! - Sophie

Rated 5 out of 5 stars

Excellent service from Aiden

Excellent service from Aiden
Found several holidays for us
Always rang when he said he would
Polite and friendly
Booking process straight forward

April 11, 2026
Hays Travel - Preston logo

Reply from Hays Travel - Preston

Thank you for leaving a kind review! I look forward to hearing all about your travels when you return! - Aiden

Rated 5 out of 5 stars

Amazing !!!

Had an Amazing experience at the Preston St George’s branch, dealing with Aiden, who was nothing but helpful, and answered all my questions, and helped me check in online, also gave me a good deal on currency, couldn’t be happier.

April 11, 2026
Hays Travel - Preston logo

Reply from Hays Travel - Preston

Thank you for leaving a kind review! I look forward to hearing all about your travels when you return! - Aiden

Rated 5 out of 5 stars

Amazing Aiden

Amazing Aiden

April 11, 2026
Hays Travel - Preston logo

Reply from Hays Travel - Preston

Thank you for leaving a kind review! I look forward to hearing all about your travels when you return! - Aiden

Rated 5 out of 5 stars

The staff brilliant

The staff, as always, were totally proficient and friendly handling our holiday. Our fourth visit to the Preston, St George's office in two years, speaks for itself.

April 8, 2026
Hays Travel - Preston logo

Reply from Hays Travel - Preston

Thank you for leaving a kind review! I look forward to hearing all about your travels when you return! - Hays Travel Preston St George's

Rated 5 out of 5 stars

Friendly service and efficient

Friendly service and efficient

April 9, 2026
Hays Travel - Preston logo

Reply from Hays Travel - Preston

Thank you for leaving a kind review! I look forward to hearing all about your travels when you return! - Hays Travel Preston St George's

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