Amelia was fantastic and extremely helpful when assisting to book our last minute holiday. Nothing was too much trouble for her, she didn’t rush and she was very thorough with all aspects of finding t... See more
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Location
Switch locationUnit 28 Fishergate walk, St Georges shopping centre, PR1 2TU Preston, GB
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All staff at Hays travel , St George’s store are very helpful and cooperative. They are very clear on everything options regarding holidays ie transit/ travel insurance/ local taxes collected by th... See more
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Its easy to call into the shop and have a chance to talk to staff who can give additional information about the resorts and hotels. Staff are always very welcoming and helpful. Sophie in particular is... See more
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We used Hays for the first time and found the experience enjoyable and helpful. Amelia, was patient and understood our requirements straight away and presented great options and we chose immediately.... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Unit 28 Fishergate walk, St Georges shopping centre, PR1 2TU, Preston, United Kingdom
- 01772 915017
4.9
Excellent
531 reviews
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A YOUNG LADY CALLED LUCY HELP MY SISTER…
A YOUNG LADY CALLED LUCY HELP MY SISTER &MYSELF TO FIND A HOLIDAY IN SEPTEMBER SHE WAS VERY HELPFUL & VERY PATIENT NOTHING WAS TO MUCH TROUBLE,A VERY PLEASANT LADY.
April 8, 2026
Reply from Hays Travel - Preston
Thank you for leaving a kind review! I look forward to hearing all about your travels when you return! - Hays Travel Preston St George's
Yet again
Yet again, excellent, professional and such pleasant service from Hays Travel.
Thank you Amelia. (It's all about Debbie)
April 8, 2026
Reply from Hays Travel - Preston
Hi Michael, thank you for leaving such a lovely review, I am so happy to help! (Indeed it is all about Debbie!) ^Amelia
Sophie was friendly and helpful and…
Sophie was friendly and helpful and sorted out my holiday to my satisfaction, however she spoke too quickly, not always facing me so I had to keep asking her to repeat things, this was embarrassing. I explained I wore hearing aids, this amplifies all noises in the room.
My advice to her slow down, speak clearly and face the customer.
April 5, 2026
Reply from Hays Travel - Preston
Good morning Mrs Beryl Sanders,
We appreciate your feedback and are glad your holiday was sorted to your satisfaction. We're sorry you had difficulty hearing and that our communication wasn't clear. We will use your advice to improve how we communicate with customers going forwards.
Kind regards
Hays Travel Preston St George's
Excellent yet again
Excellent yet again.
I always book my holidays with the same Travel Consultant because I know everything is done correctly and I get excellent service.
Amelia should be congratulated and is a bright star within an excellent company
April 3, 2026
Reply from Hays Travel - Preston
Thank you so much for this lovely review Dave! I am so glad I could help you ^Amelia
Really fast but unhurried and no…
Really fast but unhurried and no stress. Very convenient.
April 3, 2026
Reply from Hays Travel - Preston
Hi Graham,
We are so happy that you found our service fast, convenient and stress-free. Thank you for this lovely review!
Kind regards
Hays Travel Preston St George's
Good kind just one thing I would to…
Good kind just one thing I would to book a meal on the jet2 plane but was not offered and the apartment block I like block G if possible j mooney
March 27, 2026
Reply from Hays Travel - Preston
Hi Jacqueline, We can pre book your meals at check in for you! And I will email the hotel with your room request! ^Amelia
Really helpful Staff and good rate
March 29, 2026
Reply from Hays Travel - Preston
Thank you for leaving a kind review! I look forward to hearing all about your travels when you return. - Amelia & the team at Preston St George's
How easy the whole process was to book…
How easy the whole process was to book our cruise. Professional service. Great advise on what was available, comparing cruise ships. Amelia our agent was tremendous.
March 26, 2026
Reply from Hays Travel - Preston
Hi David, I am so happy I could help you, it was so lovely meeting & chatting with you both! ^Amelia
Lovely young lady was very very helpful…
Lovely young lady was very very helpful very happy with the service.
March 26, 2026
Reply from Hays Travel - Preston
Hi Christine, thank you for taking the time to leave such a lovely review! I am so glad I could help ^Amelia
Sophie was most helpful in arranging…
Sophie was most helpful in arranging our holiday requirements and very efficient and friendly
March 19, 2026
Reply from Hays Travel - Preston
Thank you so much for leaving a review! It was lovely to meet you and I'm glad I could help! -Sophie
Easy booking … Hays did all the legwork!!
Sophie was helpful…listened to what we wanted and didn’t want … we had to action 2 bookings to get exactly what we needed and she explained everything simply without a fuss
March 8, 2026
Reply from Hays Travel - Preston
Thank you so much for taking the time to leave a review! I'm pleased we could find & get booked exactly what you were looking for, I hope you have a great holiday! -Sophie
Lovely friendly service, all went as planned, would not the car park at Liverpool airport again it felt like my was dumped on waste ground
Lovely friendly service
February 24, 2026
Reply from Hays Travel - Preston
Thank you for your review and I'm glad to hear your holiday went well as planned! I hope your team won! Thank you for your feedback on the car park, we can look into different parking options for you next time. -Sophie
Aidan was extremely professional and…
Aidan was extremely professional and helpful to find me the better offer for my summer holidays.
February 26, 2026
Reply from Hays Travel - Preston
Thank you for leaving me a kind review! I look forward to hearing all about your travels when you return. - Aiden
Polite knowledge able
March 3, 2026
Reply from Hays Travel - Preston
Thank you for leaving a kind review! I look forward to hearing all about your travels when you return.
City Break
Sophie was brilliant from start to finish, very friendly very helpful and knowledgeable, a pleasure to deal with and a credit to Hays travel Preston.
February 16, 2026
Reply from Hays Travel - Preston
Thank you so much for your lovely review! I hope you have an amazing time on your city break! -Sophie
A very pleasant young lady called…
A very pleasant young lady called Sophie sorted out with Holiday today to Benidorm very very professional no complaints at all😎
February 20, 2026
Reply from Hays Travel - Preston
Thank you so much for leaving a review! It was my pleasure booking your holiday and I hope you have a great time in Benidorm! -Sophie
With being blind it is often difficult…
With being blind it is often difficult to book an holiday,but Amelia explained things so well and went through all the details in order that I got what I required from a holiday.
Thank You Hay’s and Amelia
February 14, 2026
Reply from Hays Travel - Preston
Hi Peter, thank you so much for your lovely review! I am so glad I could help & hope you have a lovely time away! ^Amelia
Great experience
The Agent - Sophie - was excellent in helping us find a holiday, she was polite, patient and very professional.
We haven’t used Hays before, but would definitely use them again.
February 9, 2026
Reply from Hays Travel - Preston
Thank you so much for leaving this lovely review, Sarah!
Reply from Hays Travel - Preston
Thank you so much for leaving your review!
Lovely Ameila
As always Ameila delivered an outstanding service, she always knows what we like for a holiday and booked next year 20th anniversary and birthday holiday to our favourite hotel, thank again to the lovely Ameila and to the other members of staff that are just as welcoming and friendly
February 8, 2026
Reply from Hays Travel - Preston
Thank you so much for taking the time to leave a review! I will pass your lovely feedback on to Amelia and the rest of the team
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