Alexie was excellent and dealt with our booking in a very professional but friendly way. When the system crashed she got back to us by phone and completed the booking. As retired cruise agents, we can... See more
Company replied
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Alexie was excellent and dealt with our booking in a very professional but friendly way. When the system crashed she got back to us by phone and completed the booking. As retired cruise agents, we can... See more
Company replied
Well from a phone call to a agent Georgia and then a visit to the store next morning she had responded and resolved my situation and she made the booking for us With so much ease and it made the wh... See more
Firstly the lovely Becky found us the perfect holiday, being foster parents, our sleeping arrangements were quite specific. Unfortunately the next day we had the terrible news that our grandson who is... See more
Company replied
Staff very friendly in the office and helpful Caitlin went above and beyond to.help me with my holidays and tended to all details great place to book your holidays always a friendly welcome and smil... See more
Company replied
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
37 Evesham Walk, B97 4EX, Redditch, United Kingdom
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Hayley was very thorough and helpful and a pleasure to do business with

Reply from Hays Travel - Redditch
We dealt with Georgia in the Kingfisher branch and she quickly found a lovely hotel just off La Rambla in Barcelona for us. We had a fabulous few days away,reasonably priced and good flight times.

Reply from Hays Travel - Redditch
Knowledgeable, very helpful and patient, especially as they were dealing with a pensioner in his eighties!!

Reply from Hays Travel - Redditch
Just booked a holiday through Hays Travel Redditch, and I couldn’t be happier with the experience from start to finish.
Lexi, the travel advisor who assisted me, was absolutely fantastic. From the moment I walked in, she was friendly, attentive, and genuinely interested in finding the perfect holiday for me. She took the time to understand exactly what I was looking for, offered great suggestions, and made the whole process feel easy and stress-free.
Thanks to her expertise, I ended up booking a holiday to Rhodes, which ticked every box. Lexi and her colleagues were incredibly knowledgeable about the destination and helped tailor everything to suit my preferences and budget.
What really stood out was her professionalism and enthusiasm, it felt like she truly cared about making sure I had the best possible experience, rather than just making a sale.
I would highly recommend booking through Hays Travel Redditch, especially with Lexi. I’ll definitely be returning for future holidays!

Reply from Hays Travel - Redditch
Hays Travel Redditch were so helpful in assisting me booking my cruise. No question was too much and their knowledge was great! I would like to mention Hayley who was outstanding in her customer service and it was so easy to book!

Reply from Hays Travel - Redditch
Can’t fault the staff at Hays travel Redditch, very knowledgeable and friendly, Caitlin was the agent we spoke to , she took her time going over everything we needed to know and found us the perfect holiday , thank you Hays Travel

Reply from Hays Travel - Redditch
Lovely travel consultant. She found me the very best deals and beat my previous quote. I’m looking forward to my family holiday thank you!

Reply from Hays Travel - Redditch

Reply from Hays Travel - Redditch
All staff at Hays Travel Redditch are friendly and professional.
We find that Becky in particular makes the experience enjoyable and takes her time to find us the best deals available. She will go above and beyond, giving us information along the way. 👍

Reply from Hays Travel - Redditch
Lovely friendly staff. Great communication smooth booking. Very helpful.

Reply from Hays Travel - Redditch
Both Becky and Jo, were very helpful, and understood my request. They made the booking experience pleasent.

Reply from Hays Travel - Redditch

Reply from Hays Travel - Redditch
Ricardo and lexie were very helpful in sorting our holiday and we are know looking forward to our holiday to egypt to the magical sharks bay resort thank you so much 💗

Reply from Hays Travel - Redditch
Neamph ? Not sure how to spell her name was very welcoming & helpful. I was very happy with the choices & advice.
Rico make me a coffee whilst I was there too.
Counting down to our holiday in 3 weeks time.
Kind regards
Janet Winspur.
We have another holiday booked in June to Bali.

Reply from Hays Travel - Redditch
Friendly, informed, patient staff. Hayley helped me to find and book a lovely family holiday in Croatia.

Reply from Hays Travel - Redditch
We were made to feel welcome and nothing was too much trouble to find exactly what we were looking for

Reply from Hays Travel - Redditch
Becky was so professional and helpful she explained everything and asked if I had any questions exceptional customer service. Thank you

Reply from Hays Travel - Redditch
Staff always helpful nothing too much trouble always get good service

Reply from Hays Travel - Redditch
Excellent service with great insight and information. Nothing was too much trouble from the staff who were very helpful and made our booking so much easier with peace of mind.

Reply from Hays Travel - Redditch
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