The process was easy from start to finish. Out travel agent Sean spent time looking for what we wanted came up with some options plus a couple of alternatives to what originally requested and sent us... See more
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Weronika was most helpful (and patient) as we went through different parts of what we asked for. Her communication skills were excellent and we never thought we were being patronised. We got what... See more
Company replied
Samantha, was so very helpful and informative. First class customer service. Advised me about all aspects of my holiday, car hire, trips and car parking, even lounge at East Midlands airport. Thank yo... See more
Company replied
I have used the retford branch many times to book a holiday . All of the staff are very helpful & professional especially Sam and the lady who works on the currency section .She very helpfully entert... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
53-55 Carolgate, DN22 6BZ, Retford, United Kingdom
- 01777557033
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Our agent Weronica
Our agent Weronica, was very helpful. She explained everything and left us in no doubt we had made the right choice.
Hays is great the staff is great and…
Hays is great the staff is great and nothing is to much trouble they will help you in anyway they can
Booking a Dream Holiday
The process was easy from start to finish. Out travel agent Sean spent time looking for what we wanted came up with some options plus a couple of alternatives to what originally requested and sent us full details of each selection. We came back the following day and made the final booking. He also booked the parking and hotel. We did not feel rushed, he showed us all the pictures of the Island(Maldives) and what was available at the resort.
Excellent service
May use AI-assist with repliesRead more
Known Sam for a long time,
Known Sam for a long time,, A good friend over the past, Plus all your Staff very helpful,
So keep returning
Regards
Pauline
And Dave Radford

Reply from Hays Travel - Retford
A pleasant surprise!
Weronika was most helpful (and patient) as we went through different parts of what we asked for. Her communication skills were excellent and we never thought we were being patronised.
We got what we wanted with little fuss and a very positive experience.
We do like Hays Travel anyway !!!

Reply from Hays Travel - Retford
Always a pleasure to deal with the…
Always a pleasure to deal with the staff in the Retford branch, Veronica helped with a great deal and got everything booked super fast. Great service as always.

Reply from Hays Travel - Retford

Reply from Hays Travel - Retford
Samantha
Samantha, was so very helpful and informative. First class customer service. Advised me about all aspects of my holiday, car hire, trips and car parking, even lounge at East Midlands airport. Thank you Sam. Look forward to booking our next trip.

Reply from Hays Travel - Retford
Helpful staff listened to which holiday…
Helpful staff listened to which holiday I wanted

Reply from Hays Travel - Retford
It’s the first time we have booked a…
It’s the first time we have booked a package holiday for a long time. Ellie was very helpful

Reply from Hays Travel - Retford
The lady we spoke to was so helpful
The lady we spoke to was so helpful. And very patient with us .

Reply from Hays Travel - Retford
We new wat we wanted and it was…
We new wat we wanted and it was straight forward good help

Reply from Hays Travel - Retford
The member of staff who helped us was…
The member of staff who helped us was very nice,friendly and efficient,her name is Weronika and she works at the Retford Notts branch.

Reply from Hays Travel - Retford
Hays Travel Retford professional service
Weronika at Hays Travel in Retford was very professional. She answered all our questions and without rushing us, we booked 2 cruises.

Reply from Hays Travel - Retford
Lovely friendly staff nothing to much…
Lovely friendly staff nothing to much trouble very proffesional

Reply from Hays Travel - Retford
I have used the retford branch many…
I have used the retford branch many times to book a holiday . All of the staff are very helpful & professional especially Sam and the lady who works on the currency section .She very helpfully entertained my little grandson while I booked my holiday.. Much appreciated thankyou .

Reply from Hays Travel - Retford
Staff are friendly and helpful
Staff are friendly and helpful. Having been to the place where we have booked , helped in knowing what areas to avoid. Very happy with the service and will continue to keep going back

Reply from Hays Travel - Retford
Always great service at hays Retford
We have booked quite a few times with hays Retford and all staff have always been Great.
Weronika is handling our current booking and is doing a great job.

Reply from Hays Travel - Retford
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