Hays Travel - Retford Reviews 

522
TrustScore 5 out of 5

4.9

53-55 Carolgate, DN22 6BZ Retford, GB


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Rated 5 out of 5 stars

The process was easy from start to finish. Out travel agent Sean spent time looking for what we wanted came up with some options plus a couple of alternatives to what originally requested and sent us... See more

Rated 5 out of 5 stars

Weronika was most helpful (and patient) as we went through different parts of what we asked for. Her communication skills were excellent and we never thought we were being patronised. We got what... See more

Company replied

Rated 5 out of 5 stars

Samantha, was so very helpful and informative. First class customer service. Advised me about all aspects of my holiday, car hire, trips and car parking, even lounge at East Midlands airport. Thank yo... See more

Company replied

Rated 5 out of 5 stars

I have used the retford branch many times to book a holiday . All of the staff are very helpful & professional especially Sam and the lady who works on the currency section .She very helpfully entert... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 53-55 Carolgate, DN22 6BZ, Retford, United Kingdom

  • 01777557033

4.9

Excellent

TrustScore 5 out of 5

522 reviews

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4.9

All reviews

(522)

124,980 reviews in the last 12 months

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Rated 5 out of 5 stars

Booking a Dream Holiday

The process was easy from start to finish. Out travel agent Sean spent time looking for what we wanted came up with some options plus a couple of alternatives to what originally requested and sent us full details of each selection. We came back the following day and made the final booking. He also booked the parking and hotel. We did not feel rushed, he showed us all the pictures of the Island(Maldives) and what was available at the resort.
Excellent service

July 22, 2026
Rated 5 out of 5 stars

Known Sam for a long time,

Known Sam for a long time,, A good friend over the past, Plus all your Staff very helpful,
So keep returning
Regards
Pauline
And Dave Radford

July 14, 2026
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Reply from Hays Travel - Retford

Thank you so much for your lovely comment :)

Rated 5 out of 5 stars

A pleasant surprise!

Weronika was most helpful (and patient) as we went through different parts of what we asked for. Her communication skills were excellent and we never thought we were being patronised.

We got what we wanted with little fuss and a very positive experience.
We do like Hays Travel anyway !!!

July 21, 2026
Hays Travel - Retford logo

Reply from Hays Travel - Retford

Thank you so much for your lovely comment :)

Rated 5 out of 5 stars

Always a pleasure to deal with the…

Always a pleasure to deal with the staff in the Retford branch, Veronica helped with a great deal and got everything booked super fast. Great service as always.

July 18, 2026
Hays Travel - Retford logo

Reply from Hays Travel - Retford

Thank you so much for your lovely comment :)

Rated 5 out of 5 stars

Samantha

Samantha, was so very helpful and informative. First class customer service. Advised me about all aspects of my holiday, car hire, trips and car parking, even lounge at East Midlands airport. Thank you Sam. Look forward to booking our next trip.

July 18, 2026
Hays Travel - Retford logo

Reply from Hays Travel - Retford

Thank you so much for your lovely comment :)

Rated 5 out of 5 stars

Hays Travel Retford professional service

Weronika at Hays Travel in Retford was very professional. She answered all our questions and without rushing us, we booked 2 cruises.

July 11, 2026
Hays Travel - Retford logo

Reply from Hays Travel - Retford

Thank you so much for your lovely comment :)

Rated 5 out of 5 stars

I have used the retford branch many…

I have used the retford branch many times to book a holiday . All of the staff are very helpful & professional especially Sam and the lady who works on the currency section .She very helpfully entertained my little grandson while I booked my holiday.. Much appreciated thankyou .

June 30, 2026
Hays Travel - Retford logo

Reply from Hays Travel - Retford

Thank you so much for your lovely comment :) - Weronika

Rated 5 out of 5 stars

Staff are friendly and helpful

Staff are friendly and helpful. Having been to the place where we have booked , helped in knowing what areas to avoid. Very happy with the service and will continue to keep going back

July 3, 2026
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Reply from Hays Travel - Retford

Thank you Lorraine its always nice to see you both - Shaun :)

Rated 5 out of 5 stars

Always great service at hays Retford

We have booked quite a few times with hays Retford and all staff have always been Great.
Weronika is handling our current booking and is doing a great job.

June 25, 2026
Hays Travel - Retford logo

Reply from Hays Travel - Retford

Thank you so much for your lovely comment :) - Weronika

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