Shaun, the travel advisor was friendly, knowledgeable and helpful on our visit to the store .He made suggestions which helped us to decide on our holiday destination. It was refreshing to see and exp... See more
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The staff were very helpful (as always), providing an excellent service. He remembered our preferences from a previous visit, where he found an excellent location and hotel for us, which helped choose... See more
Company replied
Once again to book our Jet2 holiday we went into Hays Travel Retford because we know we will be greeted by friendly staff. This time it was Shaun who booked the holiday for us, he kindly matched an... See more
Company replied
The process was easy from start to finish. Out travel agent Sean spent time looking for what we wanted came up with some options plus a couple of alternatives to what originally requested and sent us... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
53-55 Carolgate, DN22 6BZ, Retford, United Kingdom
- 01777557033
4.9
Excellent
534 reviews
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Reply from Hays Travel - Retford
Thank you so much for your lovely comment :)
Helpful staff listened to which holiday…
Helpful staff listened to which holiday I wanted
July 17, 2026
Reply from Hays Travel - Retford
Thank you so much for your lovely comment :)
It’s the first time we have booked a…
It’s the first time we have booked a package holiday for a long time. Ellie was very helpful
July 16, 2026
Reply from Hays Travel - Retford
Thankyou Alison, it was lovely to meet you. -Ellie:)
The lady we spoke to was so helpful
The lady we spoke to was so helpful. And very patient with us .
July 9, 2026
Reply from Hays Travel - Retford
Thank you so much for your lovely comment :)
We new wat we wanted and it was…
We new wat we wanted and it was straight forward good help
July 12, 2026
Reply from Hays Travel - Retford
Thankyou for your review Sandra, it was lovely to meet you both. -Ellie:)
The member of staff who helped us was…
The member of staff who helped us was very nice,friendly and efficient,her name is Weronika and she works at the Retford Notts branch.
July 12, 2026
Reply from Hays Travel - Retford
Thank you so much for your lovely comment :)
Hays Travel Retford professional service
Weronika at Hays Travel in Retford was very professional. She answered all our questions and without rushing us, we booked 2 cruises.
July 11, 2026
Reply from Hays Travel - Retford
Thank you so much for your lovely comment :)
Lovely friendly staff nothing to much…
Lovely friendly staff nothing to much trouble very proffesional
July 8, 2026
Reply from Hays Travel - Retford
Thank you so much for your lovely comment :) - Weronika
I have used the retford branch many…
I have used the retford branch many times to book a holiday . All of the staff are very helpful & professional especially Sam and the lady who works on the currency section .She very helpfully entertained my little grandson while I booked my holiday.. Much appreciated thankyou .
June 30, 2026
Reply from Hays Travel - Retford
Thank you so much for your lovely comment :) - Weronika
Reply from Hays Travel - Retford
Jane cooke,
Thank you so much for your feedback!
Kind Regards
Hays Travel
Staff are friendly and helpful
Staff are friendly and helpful. Having been to the place where we have booked , helped in knowing what areas to avoid. Very happy with the service and will continue to keep going back
July 3, 2026
Reply from Hays Travel - Retford
Thank you Lorraine its always nice to see you both - Shaun :)
Always great service at hays Retford
We have booked quite a few times with hays Retford and all staff have always been Great.
Weronika is handling our current booking and is doing a great job.
June 25, 2026
Reply from Hays Travel - Retford
Thank you so much for your lovely comment :) - Weronika
The girl veronica is so helpful and…
The girl veronica is so helpful and patience for so undecisive customer.
July 2, 2026
Reply from Hays Travel - Retford
We appreciate you taking the time to share your positive experience.
Kind Regards
Hays Travel
Shaun was fantastic
Shaun was fantastic, always very helpful and passionate about what he is doing his service is outstanding, and I wouldnt want to use anyone else when booking.
July 2, 2026
Reply from Hays Travel - Retford
Thank you very much it is always a pleasure to see you :)
Samantha made me feel good while…
Samantha made me feel good while helping me to book our second holiday me my husband like your monthly payment system you do🦋
July 1, 2026
Reply from Hays Travel - Retford
Thank you very much - Kind Regards :)
Great service
Great service, lovely girl and very happy to help. Sorry can't remember her name..! Would definitely book with you again.
June 23, 2026
Reply from Hays Travel - Retford
Thank you for the feed back - Shaun :)
Reply from Hays Travel - Retford
Thankyou Sally. It is always lovely to see you. -Ellie:)
Ellie was an absolute star
Ellie was an absolute star, she found exactly the holiday we wanted and saved us having to sit for hours in the shop, we can not thank her enough, possibly the smoothest and easiest holiday we have ever booked. Thank you to Ellie x
June 12, 2026
Reply from Hays Travel - Retford
Thank you so much for your lovely comment :) - Weronika
Very friendly and knowledgeable staff
Very friendly and knowledgeable staff. Very easy process, Lovely experience
June 12, 2026
Reply from Hays Travel - Retford
Thankyou Rachael. It was lovely to see you.- Ellie:)
Shaun was very efficient whilst helping…
Shaun was very efficient whilst helping us to book our cruise.
He was patient and we felt he was doing his very best to get us a good deal.
Also very friendly.
June 10, 2026
Reply from Hays Travel - Retford
Thankyou for your feedback. -Ellie:)
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