Shaun, the travel advisor was friendly, knowledgeable and helpful on our visit to the store .He made suggestions which helped us to decide on our holiday destination. It was refreshing to see and exp... See more
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The staff were very helpful (as always), providing an excellent service. He remembered our preferences from a previous visit, where he found an excellent location and hotel for us, which helped choose... See more
Company replied
Once again to book our Jet2 holiday we went into Hays Travel Retford because we know we will be greeted by friendly staff. This time it was Shaun who booked the holiday for us, he kindly matched an... See more
Company replied
The process was easy from start to finish. Out travel agent Sean spent time looking for what we wanted came up with some options plus a couple of alternatives to what originally requested and sent us... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
53-55 Carolgate, DN22 6BZ, Retford, United Kingdom
- 01777557033
4.9
Excellent
534 reviews
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Excellent
very knowledgeable sales consultant and very helpful in choosing the best place/date/times/budget that suited us
January 4, 2026
Reply from Hays Travel - Retford
Thankyou very much Nicola. -Ellie:)
Very good service
Very good service, second year with this travel company and we are very pleased with all the arrangements.
January 9, 2026
Reply from Hays Travel - Retford
Thankyou for your comment Judith. It is very much appreciated. Thanks-Ellie:)
Another booking with Heather
Another booking with Heather. Ever helpful, quick and knows how to treat customers. All in all, yet another relaxed and humorous experience
January 8, 2026
Reply from Hays Travel - Retford
Thankyou Stephen for your comment. It is always lovely to see you. -Ellie:)
Very easy to book with
Very easy to book with, good prices and very efficient and friendly staff
January 3, 2026
Reply from Hays Travel - Retford
Thankyou very much for your lovely comment. -Ellie:)
Reply from Hays Travel - Retford
Thankyou Ian for your lovely comment. -Ellie:)
Very professional staff member
Very professional staff member. So efficient iwhen making a new booking and sorting everything out for me. Wonderful service Thanks to Veronica and Heather
December 9, 2025
Reply from Hays Travel - Retford
Thankyou for your comment Danny, we really appreciate it. -Ellie:)
Very knowledgeable team and friendly…
Very knowledgeable team and friendly will definitely use hays travel again soon
November 29, 2025
Reply from Hays Travel - Retford
Thankyou very much for your comment. -Ellie:)
Reply from Hays Travel - Retford
Thankyou for your lovely comment. -Ellie:)
Professional
Patient, knowledgeable and helpful we received excellent advice and secured a great holiday at a great price.
November 27, 2025
Reply from Hays Travel - Retford
Thankyou for your comment. -Ellie:)
This is first time that I had visited…
This is first time that I had visited this office since Hays took over from the Coop.the office has been freshly decorated in sunny colours with comfortable seating which gave a nice ambiance to the place. The staff welcomed us as soon as we entered the office and, although we knew roughly what we wanted, were patient and fine tuned the package to our needs. Cannot fault anything
November 14, 2025
Reply from Hays Travel - Retford
Thankyou for your comment we really appreciate it. -Ellie:)
Reply from Hays Travel - Retford
Thankyou for your comment. -Ellie:)
Reply from Hays Travel - Retford
Thankyou very much. -Ellie:)
Reply from Hays Travel - Retford
Thankyou for your lovely comment. -Ellie:)
Lady was very helpful even rang up…
Lady was very helpful even rang up hotel to make sure there was a shower for me.
November 8, 2025
Reply from Hays Travel - Retford
Thankyou very much for your comment. -Ellie:)
Reply from Hays Travel - Retford
Thankyou Ian for your lovely comment:)
The girl that serve me & my wife was…
The girl that serve me & my wife was excellent very knowledgeable and so polite nothing was to much trouble for her .
October 2, 2025
Reply from Hays Travel - Retford
Thankyou very much Stewart. We are always happy to help:)
Always use Hays travel in Retford
Always use Hays travel in Retford , the girls in there are very helpful and friendly.
October 5, 2025
Reply from Hays Travel - Retford
Thankyou Steve for your lovely comment:)
Heather the agent was brilliant…
Heather the agent was brilliant got.us.the best deal and answers any questions we had and.also got.us a couple of free things
October 4, 2025
Reply from Hays Travel - Retford
Thankyou very much Vicky:)
Lovely kind girl who didn’t make me…
Lovely kind girl who didn’t make me feel stupid not being able to book myself.
September 17, 2025
Reply from Hays Travel - Retford
Thankyou Angela it was lovely to meet you and I'm glad I could help:)
Heather from Retford was an excellent…
Heather from Retford was an excellent help found the perfect holiday at a great price also booked flight seat and airport parking all in one go loved this experience
September 21, 2025
Reply from Hays Travel - Retford
Thankyou very much for your comment:)
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