Shaun, the travel advisor was friendly, knowledgeable and helpful on our visit to the store .He made suggestions which helped us to decide on our holiday destination. It was refreshing to see and exp... See more
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The staff were very helpful (as always), providing an excellent service. He remembered our preferences from a previous visit, where he found an excellent location and hotel for us, which helped choose... See more
Company replied
Once again to book our Jet2 holiday we went into Hays Travel Retford because we know we will be greeted by friendly staff. This time it was Shaun who booked the holiday for us, he kindly matched an... See more
Company replied
The process was easy from start to finish. Out travel agent Sean spent time looking for what we wanted came up with some options plus a couple of alternatives to what originally requested and sent us... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
53-55 Carolgate, DN22 6BZ, Retford, United Kingdom
- 01777557033
4.9
Excellent
534 reviews
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They are always pleasant and very…
They are always pleasant and very helpful in looking for a holiday that will suit you.
I like going in . Just booked two more hols.
September 11, 2025
Reply from Hays Travel - Retford
Thankyou very much Margaret, it is always a pleasure:)
We had great customer service
We had great customer service, looked into everything we asked for, he got us just what we wanted.
September 10, 2025
Reply from Hays Travel - Retford
Thankyou Stephanie:)
Excellent staff helpful and…
Excellent staff helpful and knowledgeable very friendly
September 7, 2025
Reply from Hays Travel - Retford
Thankyou Paul for your comment.
Elle was great
Elle was great , great customer service , found us the holiday we were looking for and a great price
September 7, 2025
Reply from Hays Travel - Retford
Thankyou very much:)
The Staff were friendly and helpful
September 5, 2025
Reply from Hays Travel - Retford
Thankyou for your kind comment:)
Very good service for custom travel…
Very good service for custom travel arrangements
September 4, 2025
Reply from Hays Travel - Retford
Thankyou very much Ellen:)
Hays travel representative found me my late deal solo holiday to ibiza and the information he gave was very good I would definitely recommend Hays travel for future customers and myself again.
Hays travel representative found me the perfect
August 30, 2025
Reply from Hays Travel - Retford
Thankyou Harmony it was lovely to meet you:)
Reply from Hays Travel - Retford
Thankyou Tracey for your comment.:)
Reply from Hays Travel - Retford
Thankyou very much Charles:)
The Staff were friendly
The Staff were friendly, competent, knowledgeable and very helpful, made my booking easy and stressless.
August 30, 2025
Reply from Hays Travel - Retford
Thankyou very much Paul:)
Friendly, relaxed atmosphere. Samantha is friendly & knowledgable. She always listens & notes exactly what you want.
Samantha is friendly as well as being very professional in her job. Second time of booking with her, a real pleasure.
August 28, 2025
Reply from Hays Travel - Retford
Thankyou very much Angela:)
Excellent Service
Excellent service from Heather @ Hays Travel in Retford. Heather was very thorough to ensure we were purchasing the best value holiday for our needs. All staff are very professional, friendly and polite. I cannot fault this great team hence we always come back to rebook.
August 27, 2025
Reply from Hays Travel - Retford
Thankyou Diane it is always a pleasure:)
A lovely assistant caterers for all our…
A lovely assistant caterers for all our holiday requirements
August 17, 2025
Reply from Hays Travel - Retford
Thankyou very much Mary:)
Got a good deal on the holiday l wanted…
Got a good deal on the holiday l wanted and helpful assistance
August 19, 2025
Reply from Hays Travel - Retford
Thankyou very much Stephen
Hays travel Retford very friendly…
Hays travel Retford very friendly people to deal with. It’s never too much trouble . Down side only 1 person on holiday. Bookings 30 months wait mmmmm it was worth it . Thank you
August 18, 2025
Reply from Hays Travel - Retford
Thankyou Andy
Heather was very knowledgeable and…
Heather was very knowledgeable and friendly and looked at all options for us. She was happy to recommend hotels to us and would definitely use them again.
August 10, 2025
Reply from Hays Travel - Retford
Thankyou for your lovely comment Simon. :)
Weronica who sorted out a holiday for…
Weronica who sorted out a holiday for me was very patient and answered any question with professionalism
August 17, 2025
Reply from Hays Travel - Retford
Thankyou very much for your comment. :)
Great Staff go out there way for yo
Ellie who was the Hays Rep who took care of us was absolutely fantastic she went above and beyond to find the perfect holiday for us .She is a credit to Hays travel
August 15, 2025
Reply from Hays Travel - Retford
Thankyou very much Scott. It was lovely to meet you both:)
Sean
Sean, our advisor, went above and beyond any service we expected.
His help, patients and politeness, not to mention the endless questions fired at him from over the desk and then over the phone, was a massive help to us picking the right holiday for us..
Very Greatful.
Very Happy with the service.
August 14, 2025
Reply from Hays Travel - Retford
Thankyou very much Richard, we appreciate your kind feedback. :)
Got good advice and help from Ellie who…
Got good advice and help from Ellie who was very pleasant and easy to deal with.
Have used Hays Travel in Retford before and will do so again.
August 13, 2025
Reply from Hays Travel - Retford
Thankyou Brian for your comment. We hope to see you again soon. :)
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