Shaun, the travel advisor was friendly, knowledgeable and helpful on our visit to the store .He made suggestions which helped us to decide on our holiday destination. It was refreshing to see and exp... See more
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The staff were very helpful (as always), providing an excellent service. He remembered our preferences from a previous visit, where he found an excellent location and hotel for us, which helped choose... See more
Company replied
Once again to book our Jet2 holiday we went into Hays Travel Retford because we know we will be greeted by friendly staff. This time it was Shaun who booked the holiday for us, he kindly matched an... See more
Company replied
The process was easy from start to finish. Out travel agent Sean spent time looking for what we wanted came up with some options plus a couple of alternatives to what originally requested and sent us... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
53-55 Carolgate, DN22 6BZ, Retford, United Kingdom
- 01777557033
4.9
Excellent
534 reviews
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Catherine was extremely helpful guiding…
Catherine was extremely helpful guiding us through and finding us the cabin to suit us .
June 25, 2025
Reply from Hays Travel - Retford
Thankyou for your lovely comment. -Ellie:)
Retford Hayes Travel Staff
All the staff at Hayes Travel Retford are superb. Professional Friendly and helpful They go above and beyond to give excellent service
June 26, 2025
Reply from Hays Travel - Retford
Thankyou for your comment Sheila. -Ellie:)
Very helpful… patient .
Very helpful… patient .. genuine in seeking a good deal to meet needs ..
June 19, 2025
Reply from Hays Travel - Retford
Thankyou very much. -Ellie:)
very helpful polite and new his job
June 23, 2025
Reply from Hays Travel - Retford
thank you its much appreciated - Shaun :)
Great service
From walking in to walking out we had great service and booked a short trip
June 18, 2025
Reply from Hays Travel - Retford
Thank you very much mr morris - Catherine :)
Well done
From start to finish we had a very helpful agent, smart and helpful with good knowledge of our chosen destination.
Just sorry 😞 we didn't get her name to add to this.
June 18, 2025
Reply from Hays Travel - Retford
Thank you very much - from Heather :)
Shaun …
Shaun who assisted us was extremely helpful and managed to get us a great deal to las vegas
June 7, 2025
Reply from Hays Travel - Retford
Thankyou very much for your comment. -Ellie:)
Polite and helpful stuff
Polite and helpful stuff, unfortunately unable to process payment for insurance at end of day due to no service at head office.
June 3, 2025
Reply from Hays Travel - Retford
Thankyou Jennifer for your comment. Sorry that this happened but I'm glad we could get this sorted for you. Ellie:)
Mini holiday…
I went with an open mind for a holiday - well mini break really. I went in on Tuesday wanting something for Friday - just 3 days away.
Weronika was so helpful. She searched and found lots of ideas, but nothing jumped out at me. Then she said what about Greece. We looked at the hotel information and location - perfect, and the price was well within budget. As i brought my passport with me we were able to book straight away. One small problem, but that was due to the time we were booking ( aroud 5 pm ), it was all sorted when I colleted my boarding passes the following day.
June 3, 2025
Reply from Hays Travel - Retford
Thankyou very much, I'm glad we were able to help. -Ellie:)
Excellent service
Excellent service, Ellie and Weronika from the Retford shop, took time and care to show us what was available at "SIDE" TURKEY,our preferred destination and we found what we were looking for.
May 29, 2025
Reply from Hays Travel - Retford
Thankyou very much Ian, we hope you have a great time. Thanks- Ellie:)
Rugby 2026…
Heather at Hays travel in Retford went above and beyond to negotiate our travel arrangements with world choice sports, working over her time to get the holiday finalised
May 25, 2025
Reply from Hays Travel - Retford
Thankyou Peter for your comment. -Ellie:)
Reply from Hays Travel - Retford
Thankyou very much Valerie. -Ellie:)
We got exactly what we were looking for. We were listened too.
We got exactly what we were looking for.
May 11, 2025
Reply from Hays Travel - Retford
Thankyou for your lovely comment:) -Ellie
We were given a quote to Benidorm with…
We were given a quote to Benidorm with Jet2, by Christina in the Retford store. She found the hotel we were looking for and got it at a price, after a £60 discount, cheaper than what we had been quoted previous. Sorted the seats,boarding passes and transfers. Great service!
May 11, 2025
Reply from Hays Travel - Retford
Thankyou very much David:) -Ellie
Booked quite a few times always more…
Booked quite a few times always more than helpful great service
May 8, 2025
Reply from Hays Travel - Retford
Thankyou very much Stuart. We hope to see you again soon.-Ellie:)
Went in with some idea of what we…
Went in with some idea of what we wanted. Hays lady was very helpful, and patient and we ended up booking and completing in a short time. Answered all our questions and offered different alternatives.
May 2, 2025
Reply from Hays Travel - Retford
Thankyou very much for your lovely comment. -Ellie:)
Reply from Hays Travel - Retford
Thankyou very much. -Ellie:)
Easy booking procedures, helpful.
Excellent service. No frills. Quick and easy options. Helpful and very polite staff. Many thanks.
April 9, 2025
Reply from Hays Travel - Retford
Thankyou very much Patricia- Ellie:)
Reply from Hays Travel - Retford
Thankyou for your lovely comment Andrew. -Ellie:)
Gran Canaria
Very helpful and very friendly as usual always use this branch to book our holidays never let us down, wouldn’t go anywhere else 👍
April 20, 2025
Reply from Hays Travel - Retford
Thankyou very much Mark. -Ellie:)
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