Joanne was super professional and totally got what I wanted for my holiday. She hooked me up with a great price and even asked her colleagues for advice when she needed it. I swung by later that day t... See more
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See what reviewers are saying
We had the best experience , had changed to hays as the other travel agent we had been using really only wanted to take our money and do nothing else to help What a difference!!! The lady's that wo... See more
Company replied
Very friendly welcome as soon as I walked in to the unit and offered to help me with putting the app on my phone and sort out currency i would need answered any questions i had very happy would be com... See more
Company replied
I spoke to Georgia and explained what we were looking for & gave our budget, she came back with 4 different options and helped us find the perfect holiday for our family! Super helpful & made the proc... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Unit 9 White Rose Centre, LL18 1EW, Rhyl, United Kingdom
- 01745 277016
4.9
Excellent
523 reviews
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Reply from Hays Travel - Rhyl
Good Morning Louise,
Thank you for leaving such a kind review - we really appreciate this!
Thank you for booking with us and we cannot wait to welcome you back into store
Hays Travel Rhyl
Reply from Hays Travel - Rhyl
Good Morning Antony,
Thank you for leaving such a kind review - we really appreciate this!
Thank you for booking with us and we cannot wait to welcome you back into store
Jo was very helpful she had plenty of time for us
The staff at Rhyl are so helpful always have time and patience
January 25, 2026
Reply from Hays Travel - Rhyl
Thank you so much for your lovely feedback! I will pass this on to Jo, what lovely words :)
Always used hays very good
January 16, 2026
Reply from Hays Travel - Rhyl
Good Morning Maureen,
Thank you for leaving such a kind review - we really appreciate this!
Thank you for booking with us and we cannot wait to welcome you back into store!
Really helpful staff
Really helpful staff. Made the booking process very easy
Thank you
January 15, 2026
Reply from Hays Travel - Rhyl
We are happy to hear that our staff were helpful and made the booking process easy for you. Thank you for your feedback.
Having dealt with Hays previously I was…
Having dealt with Hays previously I was not disappointed. The attention I received was first class. Nothing was too much trouble and time was not a factor along with no pressure to book. Personal service for me is a big factor rather than dealing with somebody on line
January 13, 2026
Reply from Hays Travel - Rhyl
Good Morning Clive,
Thank you for leaving such a kind review - we really appreciate this!
Thank you for booking with us and we cannot wait to welcome you back into store!
Cruise ,Really helpful and went out of there…
Really helpful and went out of there way to get us what we wanted
January 12, 2026
Reply from Hays Travel - Rhyl
Good Morning Jackie,
Thank you for leaving such a kind review - we really appreciate this!
Thank you for booking with us and we cannot wait to welcome you back into store!
Reply from Hays Travel - Rhyl
Good Morning Helen,
Thank you for leaving such a kind review - we really appreciate this!
Thank you for booking with us and we cannot wait to welcome you back into store!
My first time going into the rhyl store…
My first time going into the rhyl store and booking my first holiday to benidorm. The assistant manger georgia helped me do this with no problems explained everything to me.
January 4, 2026
Reply from Hays Travel - Rhyl
Good Morning Sarah,
Thank you for leaving such a kind review - we really appreciate this!
Thank you for booking with us and we cannot wait to welcome you back into store!
New York 2026
I went into store to Book New York for Dec 2026 after seeing a post on Facebook after speaking to Angel online, she went through my various options and went above her role to ensure I was fully happy before committing to any plans.
She talked me through Flights, Lay overs and Also took her time to go through Hotel options and Reviews on the hotels in question. Her service alone was outstanding and would highly recommend anyone to pop in and see her for their own plans.
January 1, 2026
Reply from Hays Travel - Rhyl
Good Afternoon Neil,
Thank you for leaving such a kind review - we really appreciate this!
Thank you for booking with us and we cannot wait to welcome you back into store!
Reply from Hays Travel - Rhyl
Good Afternoon,
Thank you for leaving such a kind review - we really appreciate this!
Thank you for booking with us and we cannot wait to welcome you back into store
Hays travel the best
Georgia who helped us with our holiday was lovely she new everything we wanted to defo recommend hays travel
December 30, 2025
Reply from Hays Travel - Rhyl
Good Afternoon,
Thank you for leaving such a kind review - we really appreciate this!
Thank you for booking with us and we cannot wait to welcome you back into store
Holiday booking
Polite, knowledgeable staff. Quick and helpful. Shop clean and tidy.
December 31, 2025
Reply from Hays Travel - Rhyl
Good Afternoon,
Thank you for leaving such a kind review - we really appreciate this!
Thank you for booking with us and we cannot wait to welcome you back into store
Georgia was very helpful nothing was to…
Georgia was very helpful nothing was to much trouble
December 17, 2025
Reply from Hays Travel - Rhyl
Good Afternoon,
Thank you for leaving such a kind review - we really appreciate this!
Thank you for booking with us and we cannot wait to welcome you back into store
Rhyl office review.
The Rhyl office provided excellent service. All my concerns and queries were satisfied.
December 4, 2025
Reply from Hays Travel - Rhyl
Good Afternoon,
Thank you for leaving such a kind review - we really appreciate this!
Thank you for booking with us and we cannot wait to welcome you back into store
Reply from Hays Travel - Rhyl
Good Afternoon,
Thank you for leaving such a kind review - we really appreciate this!
Thank you for booking with us and we cannot wait to welcome you back into store
Georgia always aims to please and makes…
Georgia always aims to please and makes the booking of a holiday effortless. Georgia is a credit to Hayes Travel, Thankyou very much and see you soon for when we book another holiday.
November 28, 2025
Reply from Hays Travel - Rhyl
Good Afternoon,
Thank you for leaving such a kind review - we really appreciate this!
Thank you for booking with us and we cannot wait to welcome you back into store
Very friendly and very helpful,make you…
Very friendly and very helpful,make you feel welcome and that no think is to much trouble,always use hay's travel
November 12, 2025
Reply from Hays Travel - Rhyl
Good Afternoon,
Thank you for leaving such a kind review - we really appreciate this!
Thank you for booking with us and we cannot wait to welcome you back into store
Listern and not pushing any products on…
Listern and not pushing any products on me taylor my needs to my holiday and took an honest interest. Very good value for money.
November 7, 2025
Reply from Hays Travel - Rhyl
Good Afternoon,
Thank you for leaving such a kind review - we really appreciate this!
Thank you for booking with us and we cannot wait to welcome you back into store
Finding a new year holiday
Fern was very welcoming and made us feel at ease at once she was very knowledgeable and efficient and we booked our holiday.
November 5, 2025
Reply from Hays Travel - Rhyl
Good Afternoon,
Thank you for leaving such a kind review - we really appreciate this!
Thank you for booking with us and we cannot wait to welcome you back into store
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