Joanne was super professional and totally got what I wanted for my holiday. She hooked me up with a great price and even asked her colleagues for advice when she needed it. I swung by later that day t... See more
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See what reviewers are saying
We had the best experience , had changed to hays as the other travel agent we had been using really only wanted to take our money and do nothing else to help What a difference!!! The lady's that wo... See more
Company replied
Very friendly welcome as soon as I walked in to the unit and offered to help me with putting the app on my phone and sort out currency i would need answered any questions i had very happy would be com... See more
Company replied
I spoke to Georgia and explained what we were looking for & gave our budget, she came back with 4 different options and helped us find the perfect holiday for our family! Super helpful & made the proc... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Unit 9 White Rose Centre, LL18 1EW, Rhyl, United Kingdom
- 01745 277016
4.9
Excellent
523 reviews
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Then young lady was great and listened…
Then young lady was great and listened to what I wanted
November 8, 2025
Reply from Hays Travel - Rhyl
Good Afternoon,
Thank you for leaving such a kind review - we really appreciate this!
Thank you for booking with us and we cannot wait to welcome you back into store
Helpful staff
Fern was very helpful on both our recent visits, answered all questions we had.
Good to know we can pop in anytime if we have any further questions.
November 6, 2025
Reply from Hays Travel - Rhyl
Good Afternoon,
Thank you for leaving such a kind review - we really appreciate this!
Thank you for booking with us and we cannot wait to welcome you back into store
Good service
We only went in to check prices for a holiday next year. Ended up with a 10 day break in the gran canaries.
Georgia was great offering more than one option and for a price we wanted to pay
November 1, 2025
Reply from Hays Travel - Rhyl
Good Afternoon,
Thank you for leaving such a kind review - we really appreciate this!
Thank you for booking with us and we cannot wait to welcome you back into store
Very helpful staff
November 2, 2025
Reply from Hays Travel - Rhyl
Good Afternoon,
Thank you for leaving such a kind review - we really appreciate this!
Thank you for booking with us and we cannot wait to welcome you back into store
Angel was verry polite and helpful
October 28, 2025
Reply from Hays Travel - Rhyl
Good Afternoon,
Thank you for leaving such a kind review - we really appreciate this!
Thank you for booking with us and we cannot wait to welcome you back into store
Agent had all the answers to my…
Agent had all the answers to my questions and knew what she was talking about
October 22, 2025
Reply from Hays Travel - Rhyl
Good Afternoon,
Thank you for leaving such a kind review - we really appreciate this!
Thank you for booking with us and we cannot wait to welcome you back into store
Can't fault the service,you get and the…
Can't fault the service,you get and the staff are brilliant.Very helpful and nothingvis to much
trouble.
October 21, 2025
Reply from Hays Travel - Rhyl
Good Afternoon,
Thank you for leaving such a kind review - we really appreciate this!
Thank you for booking with us and we cannot wait to welcome you back into store
Angel was very helpful and well infirmed
October 12, 2025
Reply from Hays Travel - Rhyl
Good Afternoon,
Thank you for leaving such a kind review - we really appreciate this!
Thank you for booking with us and we cannot wait to welcome you back into store
Reply from Hays Travel - Rhyl
Good Afternoon,
Thank you for leaving such a kind review - we really appreciate this!
Thank you for booking with us and we cannot wait to welcome you back into store
Reply from Hays Travel - Rhyl
Good Afternoon,
Thank you for leaving such a kind review - we really appreciate this!
Thank you for booking with us and we cannot wait to welcome you back into store
Fantastic service from the Rhyl branch…
Fantastic service from the Rhyl branch as usual...always listen to what the customer wants & offer good suggestions to get the best deal on a holiday to suit us.
Wouldn't go anywhere to else to book our holidays. Thank you so much!
September 30, 2025
Reply from Hays Travel - Rhyl
Good Afternoon,
Thank you for leaving such a kind review - we really appreciate this!
Thank you for booking with us and we cannot wait to welcome you back into store
Excellent service
Really made us both feel welcome and were extremely helpful.10/10/. Thank you.
September 21, 2025
Reply from Hays Travel - Rhyl
Good Afternoon,
Thank you for leaving such a kind review - we really appreciate this!
Thank you for booking with us and we cannot wait to welcome you back into store
Great experience
Went to book a last minute holiday, and they went above and beyond to help. Could not fault them, got the holiday we wanted in the place we wanted at a fantastic price.
September 16, 2025
Unprompted review
Reply from Hays Travel - Rhyl
Good Afternoon,
Thank you for leaving such a kind review - we really appreciate this!
Thank you for booking with us and we cannot wait to welcome you back into store
Just a first class service by you team…
Just a first class service by you team and a very big thank you to your manger fern please thank all Jeffrey
September 13, 2025
Reply from Hays Travel - Rhyl
Good Afternoon,
Thank you for leaving such a kind review - we really appreciate this!
Thank you for booking with us and we cannot wait to welcome you back into store
We was welcome and hays have happy…
We was welcome and hays have happy staff working for hays and was quick getting travel Insurance and booking another holiday for next year. Will be keeping hay.s travel from now on thanks so much appreciated.
September 12, 2025
Reply from Hays Travel - Rhyl
Good Afternoon,
Thank you for leaving such a kind review - we really appreciate this!
Thank you for booking with us and we cannot wait to welcome you back into store
A lovely lady called Joanne helped us…
A lovely lady called Joanne helped us book our holiday. She was very helpful arranged our airport parking fo us. Would definitely recommend Hays Travel to anyone.
September 11, 2025
Reply from Hays Travel - Rhyl
Good Morning
,
Thank you for leaving such a kind review - we really appreciate this!
Thank you for booking with us and we cannot wait to welcome you back into store
Great customer service in rhyl north…
Great customer service in rhyl north wales staff are brilliant so help full thank them all
September 11, 2025
Reply from Hays Travel - Rhyl
Good Afternoon,
Thank you for leaving such a kind review - we really appreciate this!
Thank you for booking with us and we cannot wait to welcome you back into store
We have used Hays Travel Rhyl before…
We have used Hays Travel Rhyl before and find them extremely helpful, informative, patient and friendly. They are always willing to sort out queries or any questions. A good firm to book with 😊
September 7, 2025
Reply from Hays Travel - Rhyl
Good Afternoon,
Thank you for leaving such a kind review - we really appreciate this!
Thank you for booking with us and we cannot wait to welcome you back into store
Very good service
September 5, 2025
Reply from Hays Travel - Rhyl
Good Afternoon,
Thank you for leaving such a kind review - we really appreciate this!
Thank you for booking with us and we cannot wait to welcome you back into store
Egypt holiday booked
Staff member angel very helpful and polite and was excellent helping me to book my holiday to sharm el sheik.to be fair all of the staff in the rhyl store are very pleasant and go the extra mile to assist customers to book there holidays.ten out of ten.
September 4, 2025
Reply from Hays Travel - Rhyl
Good Afternoon,
Thank you for leaving such a kind review - we really appreciate this!
Thank you for booking with us and we cannot wait to welcome you back into store
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