We knew nothing at all about going on a cruise. Kim was very patient and explained to us about the different cruise liners, their destinations and the various ports of call. Having chosen a cruise, s... See more
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See what reviewers are saying
Very helpful travel consultant and Hays manager Kim, who contact a travel company I had used and just returned from a river cruise and signed up on the ship for a cruise in 2027. They got the discount... See more
Company replied
Speaking with a person in the flesh... We went into the Rochdale Branch of Hays Travel and spoke to Evie, who we always like her to help us with our holidays. After having seen another holiday on the... See more
Company replied
Evie was very knowledgeable and extremely helpful in helping me book a surprise trip for my husband. She made it all so easy even though I have never booked a trip on my own before.
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
25/27 Yorkshire Street, OL16 1YL, Rochdale, United Kingdom
- 01706 488650
5.0
Excellent
1K reviews
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Use Amy at the Rochdale branch A*****
Turned up at the Rochdale branch today and was helped by Amy.
What a wonderful service we got, Amy was so friendly and helpful, the whole experience from as soon as we sat down to leaving with a holiday we are more than hapoy with.
Thank you so much Amy. We will definitely be coming back to book our next holiday with you again. You are an asset to the company.
February 23, 2026
Unprompted review
Reply from Hays Travel - Rochdale
Thank you so much for sharing this great review so pleased we could help
Hayes Travel in Rochdale are so…
Hayes Travel in Rochdale are so helpful, always ready to look for something different if u want it, they hav time for u, even make u a cup of tea/ coffee. Solving problems, u can go in & it’s like visiting friends we hav used them regularly, trust them to get a good deal, they will try every company to get u a good dea.
February 18, 2026
Reply from Hays Travel - Rochdale
Thank you so much for choosing to book with us
Happy holiday
The staff member called Mai was very attentive and explained everything about the booking to me.
February 17, 2026
Reply from Hays Travel - Rochdale
Thank you so much for choosing to book your trip with us here at Rochdale
Reply from Hays Travel - Rochdale
Thank you so much for your kind comments
Reply from Hays Travel - Rochdale
thank you so much for taking the time to respond to this review request
Very friendly and helpful also answered…
Very friendly and helpful also answered any questions I had and it was no problem
February 17, 2026
Reply from Hays Travel - Rochdale
Patricia Shore,
We're happy to hear that you found our team friendly and helpful. We appreciate you taking the time to share your positive experience with us.
Hays Rochdale, Hays Travel
Helpful and knowledgeable staff
February 16, 2026
Reply from Hays Travel - Rochdale
thank you so much for choosing us to look after your trip again
Reply from Hays Travel - Rochdale
mark,
We appreciate your positive feedback regarding the assistance you received; it means a lot to us.
Hays Rochdale, Hays Travel
I visited the Rochdale branch today and…
I visited the Rochdale branch today and we were served by Amy. She was absolutely fantastic — so helpful and truly went above and beyond to get us sorted with a cruise. She was incredibly understanding of our situation and very patient throughout the whole process. She never once made us feel like we were being a nuisance.
Outstanding service — thank you
February 14, 2026
Unprompted review
Reply from Hays Travel - Rochdale
Thankyou for your review!
This is amazing to hear about our apprentice Amy :)
Outstanding service from Claire at the Rochdale branch!
I’d been searching nonstop for a holiday for me and my 7-year-old son, but everywhere I looked was fully booked and I was starting to feel really disheartened. I went into the Rochdale Hays Travel branch hoping they might be able to help, even though I knew it would be a difficult task. The lady who assisted me was absolutely amazing she was patient, understanding, and really listened to everything I wanted. Despite how busy it is and how limited availability was, she somehow managed to find us the perfect holiday to Egypt with everything I’d asked for.
She truly went above and beyond, and I honestly can’t thank her enough. I now have one very excited little boy, and it’s all thanks to her hard work and dedication. Exceptional service from the Rochdale team
I wouldn’t hesitate to recommend them!
February 13, 2026
Reply from Hays Travel - Rochdale
Thank you so much for sharing this lovely review. Really glad we could help. Have a great holiday!!
Lovely reception from all staff and…
Lovely reception from all staff and friendly and get us the best deals
February 12, 2026
Reply from Hays Travel - Rochdale
Thank you so much for sharing your experience.
Evie was fabulous
Evie was fabulous , so knowledgeable and very friendly , incredibly efficient
February 10, 2026
Reply from Hays Travel - Rochdale
Thank you so much for booking a Fabulous trip with us! We cannot wait to hear all about it :)
Evie was very polite and interactive…
Evie was very polite and interactive acknowledgeable with the resorts she was showing us. I have booked with Evie in Rochdale on previous occasions so it was only right to go back and ask for her again it made our booking of the holiday more of a pleasure to book
February 1, 2026
Reply from Hays Travel - Rochdale
Thank you so much for coming back and booking another lovely holiday
Booked with ease and booked exactly…
Booked with ease and booked exactly what we wanted
January 8, 2026
Reply from Hays Travel - Rochdale
Thank you for once again booking with us
Budget holiday
Went in with a budget and ended up spending £400 less!!! Very happy with our purchase.
February 7, 2026
Reply from Hays Travel - Rochdale
Thank you so much for booking with us :)
Reply from Hays Travel - Rochdale
Thank you for booking with us
As per usual I received a very friendly…
As per usual I received a very friendly and professional service
February 7, 2026
Reply from Hays Travel - Rochdale
Thank you so much for booking with us
Sorry I don't do reviews
January 29, 2026
Reply from Hays Travel - Rochdale
I do apologise if we have upset you. If you simply prefer not to fill in a request for a review please do just ignore it. We at Hays Travel Rochdale take these scores very serious and a 1 star review will reflex directly on the clerk that booked your lovely holiday.
Great service from knowledgeable staff.
February 4, 2026
Reply from Hays Travel - Rochdale
thankyou for booking :)
pleasant experience
They always made it a very pleasant experience to book a holiday with them there always manage to find the holiday that I want and at a good price very helpful and a pleasure to go book holidays with
January 28, 2026
Reply from Hays Travel - Rochdale
thankyou for booking :)
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