We knew nothing at all about going on a cruise. Kim was very patient and explained to us about the different cruise liners, their destinations and the various ports of call. Having chosen a cruise, s... See more
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Very helpful travel consultant and Hays manager Kim, who contact a travel company I had used and just returned from a river cruise and signed up on the ship for a cruise in 2027. They got the discount... See more
Company replied
Speaking with a person in the flesh... We went into the Rochdale Branch of Hays Travel and spoke to Evie, who we always like her to help us with our holidays. After having seen another holiday on the... See more
Company replied
Evie was very knowledgeable and extremely helpful in helping me book a surprise trip for my husband. She made it all so easy even though I have never booked a trip on my own before.
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
25/27 Yorkshire Street, OL16 1YL, Rochdale, United Kingdom
- 01706 488650
5.0
Excellent
1K reviews
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Staff are very polite
Staff are very polite, listen carefully to all questions, and make the whole experience quite pleasant .
January 7, 2026
Reply from Hays Travel - Rochdale
Thank you for booking with us :)
Kimberley was professional
Kimberley was professional - competent and really helpful 👍
January 6, 2026
Reply from Hays Travel - Rochdale
Thank you for booking with us !
Reply from Hays Travel - Rochdale
Thank you so much for using Hays Rochdale
I Spoke to one of your agent at the…
I Spoke to one of your agent at the Rochdale branch & gave her an outline of what we were looking for. She came back to us promptly with some options that she thought would suit us & we booked one option that was perfect for us. Freya found us exactly what we were look6for &always answered any of our questions promptly & was extremely helpful.
January 3, 2026
Reply from Hays Travel - Rochdale
Thank you so much for choosing us to booking your trip
Staff are very helpful and everything…
Staff are very helpful and everything gets explained and sorted for you
December 12, 2025
Reply from Hays Travel - Rochdale
Thank you so much for choosing to book with us at Rochdale
Fantastic service
Kim was absolutely fantastic she helped us find the exact holiday we were looking for at a very reasonable price.
She also found other options for us that we would never have thought about and these were just perfect for us
December 21, 2025
Reply from Hays Travel - Rochdale
thankyou for booking with us :)
No problems welcoming and efficient.
December 12, 2025
Reply from Hays Travel - Rochdale
Thank you so much for choosing to book with us again in Rochdale. Glad we could help.
I've used Hays travel for 2 years
I've used Hays travel for 2 years, they're always very friendly, helpful and professional at all times. Wouldn't go anywhere else.
December 17, 2025
Reply from Hays Travel - Rochdale
Thank you so must for booking again with us. Have an amazing holiday x
Booking was straight forward
Booking was straight forward, Freya was excellent and guarded us with great profession and got us the best price for our holiday
November 30, 2025
Reply from Hays Travel - Rochdale
Thank you so much for booking with us.
Birthday celebration.
We came away satisfied that we had the right holiday at a reasonable price.
November 29, 2025
Reply from Hays Travel - Rochdale
Thank you so much for choosing to book with us again
always love booking with hays.nothing…
always love booking with hays.nothing is to much trouble for them to sort out.multipul traveler with them.
December 2, 2025
Reply from Hays Travel - Rochdale
Thank you so much for choosing to book with us again.
We was very happy with our experience…
We was very happy with our experience with Hays Travel took the time so sort out exactly what we wanted for our holiday. She was so helpful and patient
December 1, 2025
Reply from Hays Travel - Rochdale
thankyou for booking with us :)
Find holiday on line
Find holiday on line. And hays travel. Matches the price. So happy. Because me and my loss my dad this year. And when we looked at date. It was the same hotel and same date and same place where my mum and dad want. It meant a lot to me and my mum. The phone call was fantastic and she was very helpful nothing was any problem. So thank you for making me and my mums Christmas this year something I can remember and make special moments.
November 30, 2025
Reply from Hays Travel - Rochdale
Thankyou for booking with us, we hope you have an amazing time :)
Staff are very pleasant and helpful I…
Staff are very pleasant and helpful I enjoy booking with this company as they always have the time in handling your booking
November 28, 2025
Reply from Hays Travel - Rochdale
Thank you so much for choosing to book with us again. Wishing you many happy holidays in 2026
Kim the person who helped us through…
Kim the person who helped us through the booking was excellent at the Rochdale branch
November 28, 2025
Reply from Hays Travel - Rochdale
Thank you so much for doing another lovely booking with us
Informative polite ,and very helpful
November 27, 2025
Reply from Hays Travel - Rochdale
Thank you so much for choosing us
Great service and found fantastic deal
November 18, 2025
Reply from Hays Travel - Rochdale
Thank You for booking with us
Evie was fantastic
Evie was fantastic. Very knowledgeable and friendly. Cannot fault her or the service we always receive at Hays. Wouldn't go anywhere else any more
November 25, 2025
Reply from Hays Travel - Rochdale
Thank you for booking with us again :)
Brilliant! So friendly and helpful.
Kim, Freya and the girls looked after us so well during an issue we had with our holiday and made a difficult time so much easier. Efficient, knowledgeable, friendly and so helpful. They went above and beyond. You will not be in better hands for any of your travels! Brilliant service.
November 17, 2025
Unprompted review
Reply from Hays Travel - Rochdale
Thank you so much for your kind words :)
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