The staff were down to earth and helpful and listed to our criteria and answered my elderly mum honestly which put my mum at ease .I would highly recommend booking in your shop again to family and fri... See more
Company replied
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The staff were down to earth and helpful and listed to our criteria and answered my elderly mum honestly which put my mum at ease .I would highly recommend booking in your shop again to family and fri... See more
Company replied
Hayes Romford turned up trumps as usual, wonderful service and Sean went to so much trouble to transfer our river cruise and find a city break instead at such short notice. Nothing was too much trou... See more
Company replied
Easy to book our holiday. All told, took about 15 minutes from sitting down to walking out with our documents. Knowledgable and friendly staff.
Did not have to wait the 2 staff members very polite and helpful. The gentleman who assisted me was top man going through everything from looking for my holiday to giving useful information nothing s... See more
Company replied
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Unit 9 The Brewery Shopping Centre, RM1 1AU, Romford, United Kingdom
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Reply from Hays Travel - Romford
Once again, a fantastic service given to us by chris Parrott .
Chris found us the perfect holiday at a great price.

Reply from Hays Travel - Romford
The staff are always helpful pleasant and well informed about a variety of places. The last couple of visits we worked with Eric who is all of the above and more. We have a good time and he makes the whole experience easy.

Reply from Hays Travel - Romford
Chris was very helpful found us three ladies a holiday with warners in the Alfa brochure we would not have known about if we had phoned ourselves.

Reply from Hays Travel - Romford
Eric listened to what I wanted and we found just the right holiday. I went home to think about the different flight options and confirmed which one I wanted by text. I then received their very competitive quote and was able to pay the deposit by secure link. Excellent service all round

Reply from Hays Travel - Romford
Sean was amazing, very helpful.
Will definitely be booking with Sean again.

Reply from Hays Travel - Romford
Every time I go in Romford store they are so helpful nothing to hard for them always come out of there with another holiday

Reply from Hays Travel - Romford
Only go to Hays Travel as they are excellent and are so helpful

Reply from Hays Travel - Romford
Hayes at Romford have again given excellent service. Vanessa was really helpful answering all our questions before we booked going the extra mile. Booking was a breeze, efficient and thorough to make sure we booked what we wanted and needed. Everyone in the branch is friendly and polite. Thank you

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Reply from Hays Travel - Romford
We always book holidays and our travel through Hays, because we get great service and the protection of an ABTA travel agent

Reply from Hays Travel - Romford
The member of staff was helpful, listen to my needs, did not rush.

Reply from Hays Travel - Romford
As always nothing was too much trouble they made sure we was happy with our choice of holidays

Reply from Hays Travel - Romford
The whole experience of booking and helpful discussions were brilliant and very helpful

Reply from Hays Travel - Romford
Five stars as always. I have recently booked 2 holidays with Denise Hart, she’s always so helpful (as are all the staff too) she always makes sure that I get exactly what I want, gives lots of helpful advice & is always at the end of the phone if needed. I wouldn’t book with anyone else

Reply from Hays Travel - Romford
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