We return to our local Hays branch in Royton every time we book our holidays. The staff are always super helpful, patient, and great at finding just what we're looking for. This year was no exception... See more
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I called in on the off chance to enquire about a city break to Venice. I got a first class service and Courtney took the time to go through the options after my very specific requests! Gave me two opt... See more
The whole booking experience was just right. The advisor was knowledgeable, answered all our questions, was easy to talk to and very efficient. Couldn’t ask for anything more for our first experience... See more
We went into Hayes Travel knowing we wanted a winter sun holiday but didn’t know where we wanted to go. Katie at the Royton branch was extremely patient, came up with different ideas, and we came away... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
1 The Royton Centre, OL2 5PT, Royton, United Kingdom
- 01614645558
5.0
Excellent
1K reviews
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It will be the first time we have been…
It will be the first time we have been abroad without our families and we were a bit anxious about doing it but we were put at ease with the help of Courtney so thank you so much
June 11, 2026
Reply from Hays Travel - Royton
We're so glad we could assist you quickly and efficiently. Thank you for your kind words!
Once again the information given
Once again the information given, the care and time taken to provide exactly what we needed was 100%.
Many thanks to BEV (again👍)
June 10, 2026
Reply from Hays Travel - Royton
We're so glad we could assist you quickly and efficiently. Thank you for your kind words!
happy with service and price
we had details of what we wanted when etc the agent was very helpful. the prices where cheaper online, but the agent managed to get it a little cheaper and managed to get our preferred seats on the plane.
June 9, 2026
Reply from Hays Travel - Royton
We're so glad we could assist you quickly and efficiently. Thank you for your kind words!
Holiday to match our dreams.
Listened to what we wanted from a trip to South Africa and found us the perfect holiday to suit our budget.
June 9, 2026
Reply from Hays Travel - Royton
We're so glad we could assist you quickly and efficiently. Thank you for your kind words!
Holiday booked with ease.
We wanted to book a holiday.
We sat down with Christina, who was friendly chatty knowledgable and helpful, we explained what we were looking for. Christina made it easy for us and covered all basis.
June 9, 2026
Reply from Hays Travel - Royton
We're so glad we could assist you quickly and efficiently. Thank you for your kind words!
Spent time with us to get the right…
Spent time with us to get the right holiday for us excellent
June 9, 2026
Reply from Hays Travel - Royton
We're so glad we could assist you quickly and efficiently. Thank you for your kind words!
Reply from Hays Travel - Royton
We're so glad we could assist you quickly and efficiently. Thank you for your kind words!
As ever really good experience with our…
As ever really good experience with our recent booking.staff very friendly and very helpful.
June 7, 2026
Reply from Hays Travel - Royton
We're so glad we could assist you quickly and efficiently. Thank you for your kind words!
A no fuss service,
June 4, 2026
Reply from Hays Travel - Royton
We're so glad we could assist you quickly and efficiently. Thank you for your kind words!
Holiday Booked!
Very informative information regarding searching for a holiday for my sister and myself. I was dealt with by Bev who couldn't be more helpful. Bev knew exactly what I was looking for and found the ideal holiday which was the first one Bev showed me.
Everything was booked so smoothly.
The service was great!
June 5, 2026
Reply from Hays Travel - Royton
We're so glad we could assist you quickly and efficiently. Thank you for your kind words!
Reply from Hays Travel - Royton
We're so glad we could assist you quickly and efficiently. Thank you for your kind words!
Staff helpful and friendly can't find…
Staff helpful and friendly can't find any fault with the service i only use hays as i know I'll get good value
May 30, 2026
Reply from Hays Travel - Royton
We're so glad we could assist you quickly and efficiently. Thank you for your kind words!
Courtney was very helpful all the way…
Courtney was very helpful all the way through the booking. I had to book 4 people from 2 airports and she made it so effortless.
June 2, 2026
Reply from Hays Travel - Royton
We are so pleased to hear we made your booking effortless. Thank you for your kind words; we appreciate your feedback!
Emma went above and behond to sort out…
Emma went above and behond to sort out my trip. This young lady did not give up to secure the right accomodation to suit my many needs.
Thank you Emma I am very grateful.
June 2, 2026
Reply from Hays Travel - Royton
We're so glad we could help arrange your trip. We appreciate your kind words and are happy to know you're grateful for our service.
We went to book a short break…
We went to book a short break holiday.The advice given made it very easy.
May 30, 2026
Reply from Hays Travel - Royton
We're so glad we could make booking your short break easy for you!
Got sorted in half an hour very polite…
Got sorted in half an hour very polite and helpful
May 23, 2026
Reply from Hays Travel - Royton
We're so glad we could assist you quickly and efficiently. Thank you for your kind words!
Patient guide to the perfect holiday
friendly, welcoming staff. Patiently found our ideal holiday.
May 24, 2026
Reply from Hays Travel - Royton
We're so glad we could help you find your perfect holiday!
Courtney helped massively
Courtney helped massively with our chosen holiday. So much easier someone else doing all the booking then us doing it.
May 24, 2026
Reply from Hays Travel - Royton
We're so glad we could make your holiday booking easier! Thank you for your kind words.
Reply from Hays Travel - Royton
We are so glad to hear you had a positive experience with us. Thank you for your kind words!
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