We return to our local Hays branch in Royton every time we book our holidays. The staff are always super helpful, patient, and great at finding just what we're looking for. This year was no exception... See more
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The whole booking experience was just right. The advisor was knowledgeable, answered all our questions, was easy to talk to and very efficient. Couldn’t ask for anything more for our first experience... See more
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I called in on the off chance to enquire about a city break to Venice. I got a first class service and Courtney took the time to go through the options after my very specific requests! Gave me two opt... See more
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We went into Hayes Travel knowing we wanted a winter sun holiday but didn’t know where we wanted to go. Katie at the Royton branch was extremely patient, came up with different ideas, and we came away... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
1 The Royton Centre, OL2 5PT, Royton, United Kingdom
- 01614645558
5.0
Excellent
1K reviews
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Courtney helped massively
Courtney helped massively with our chosen holiday. So much easier someone else doing all the booking then us doing it.
May 24, 2026
Reply from Hays Travel - Royton
We're so glad we could make your holiday booking easier! Thank you for your kind words.
Reply from Hays Travel - Royton
We are so glad to hear you had a positive experience with us. Thank you for your kind words!
Reply from Hays Travel - Royton
We are so pleased to hear you had such a wonderful experience with us. Thank you for your kind words!
Whole team at Royton Branch
The whole team at the Royton branch are always so ready to help, often going over and above. They give great advice and I feel so safe in their hands because there is a huge expense to go on holiday. They cover everything, travel insurance, travel money, find the right holiday to suit my needs. They sorted my ESTA and ETA to go see my family in USA and Canada
May 10, 2026
Reply from Hays Travel - Royton
We are so pleased to hear about your positive experience with our team. It's wonderful to know that we could provide such comprehensive support for your travels, making you feel secure and well-cared for. Thank you for your kind words.
Holiday in Kos
Very helpful for our requirements
&Beverly was very knowledgeable of holiday resorts.
May 19, 2026
Reply from Hays Travel - Royton
We are so pleased we could assist with your requirements. We appreciate your kind words about our team's knowledge.
Helpful attentive easy
May 9, 2026
Reply from Hays Travel - Royton
Thank you for the 5* review, it is very much appreciated
Great service very helpful
Great service very helpful, lovely young lady would definitely book with Katie again
May 13, 2026
Reply from Hays Travel - Royton
We appreciate your kind words! We are so happy to hear our team was helpful and friendly. We look forward to assisting you again!
Nerja
So far everything has gone well without a hitch, if it carries on so then worth the 5 stars.
May 13, 2026
Reply from Hays Travel - Royton
We are so glad everything has gone well! We appreciate your kind words.
Fantastic customer service at Hays…
Fantastic customer service at Hays Royton, as always. So helpful and always go the extra mile. Thank you Katie for all your help!
May 13, 2026
Reply from Hays Travel - Royton
We are so pleased to hear you had such a positive experience with us. Thank you for your kind words.
Staff spent time to find the right…
Staff spent time to find the right holiday deal, checking different dates and locations. Lots of information given.
May 12, 2026
Reply from Hays Travel - Royton
We are so glad our team could help you find the perfect holiday. We appreciate your kind words!
Bev at Hays Travel is just the best
Bev at Hays is just the best, helpful and nothing is too much trouble
May 12, 2026
Reply from Hays Travel - Royton
Thank you for your kind words! We're so pleased to hear you had such a positive experience.
Great service and friendly staff would…
Great service and friendly staff would highly recommend
May 12, 2026
Reply from Hays Travel - Royton
We appreciate your kind words! We are delighted to hear you recommend us.
Reply from Hays Travel - Royton
We appreciate you taking the time to leave us such wonderful feedback; it is always a pleasure to provide great service
Nothing was to much trouble Emma at the…
Nothing was to much trouble Emma at the Royton branch was so helpful thanks you very much
May 2, 2026
Reply from Hays Travel - Royton
We appreciate your lovely review and are so glad we could provide such helpful service to you.
Fantastic staff
Kind, supportive and interested staff who took time to get the best deal for me .
May 9, 2026
Reply from Hays Travel - Royton
We appreciate your positive feedback and are so happy we could assist you in finding the right deal with our support.
Reply from Hays Travel - Royton
We are so happy we could assist you in planning your wedding holiday with such ease. Thank you for the great review.
Emma was very helpful and professional
Emma was very helpful and professional. Would definitely book with Emma in the future
May 8, 2026
Reply from Hays Travel - Royton
We appreciate your feedback! We're so happy to hear that you found our team member helpful and professional. We look forward to assisting you in the future!
Very helpful service
Very helpful service, listened to our "wants" list and with some good advice we found exactly the holiday we wanted.
April 28, 2026
Reply from Hays Travel - Royton
We appreciate you taking the time to leave us such a fantastic review! We are so happy we could assist in finding the perfect holiday for you with our advice.
Reply from Hays Travel - Royton
We appreciate your feedback and are so glad we could provide such great support.
As always Christina at Hays Travel…
As always Christina at Hays Travel Royton, found us exactly the holiday we wanted , nothing is ever to much trouble for her, always a very pleasant experience.
May 5, 2026
Reply from Hays Travel - Royton
Thank you for taking the time to leave a great review and we appreciate your support.
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