I have been using Hays Travel Rugby branch to book flights to Spain to see my daughter. I have been doing this since my husband passed away as I don’t have the confidence to do it on line. I have d... See more
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Nice friendly staff , young and relaxed but very polite and business like . Cameron booked our holiday . It’s for a special anniversary so he went the full mile to get us the holiday and all the thing... See more
Company replied
Jodie the sales assistant was extremely helpful. She made sure there was no hills in the hotel area and although there were no lifts in the hotel she found one with just 2 levels so just 1 small set o... See more
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Warm and friendly welcome into the Rugby branch. Smiling faces and a real wealth of information. Spoke with Jody regarding our choice and took very helpful advice based on feedback and local kno... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
3 Market Mall, CV21 2JR, Rugby, United Kingdom
- 01788296473
4.9
Excellent
512 reviews
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Great customer service
Always pleased with the efficient and friendly service I receive from the team at Hays Travel Rugby. Always quick to respond, understand my requirements, and add value with their experience.
November 11, 2025
Reply from Hays Travel - Rugby
Thank you so much for your lovely feedback and I look forward to seeing you in store again soon.
Jody
Excellent service as always
November 9, 2025
Reply from Hays Travel - Rugby
Thank you for your kind words.
Jody
Very friendly staff
Very friendly staff . Jodie was very efficient and helpful. Cameron was knowledgeable . thank you for making the booking easy.
November 9, 2025
Reply from Hays Travel - Rugby
We really appreciate your kind words and are really happy that we were able to book you your next trip. We look forward to seeing you in store again soon.
Jody, Cameron & Stacey
The gentleman ( Cameron ) was well…
The gentleman ( Cameron ) was well informed very polite , and helpful , he hopefully has found the holiday we are looking for ,
November 8, 2025
Reply from Hays Travel - Rugby
Thank you for your kind feedback and I look forward to seeing you in store again soon.
Cameron
Cameron and all the girls made are day…
Cameron and all the girls made are day as usual and sorted out holiday they are amazing Cameron is always so helpful and knowledgeable thanks
November 7, 2025
Reply from Hays Travel - Rugby
Thank you so much for your kind words. So lovely to see you both and look forward to seeing you in store again soon.
Cameron
Reply from Hays Travel - Rugby
Thank you for your kind words.
Yuliya
Easy great price quick
October 26, 2025
Reply from Hays Travel - Rugby
Thank you for your kind words.
Yuliya
Expert help and guidance.
Information provided by Michelle was very helpful in making the best use of the time I had available for my holiday.
October 24, 2025
Reply from Hays Travel - Rugby
Thank you for your lovely feedback and look forward to speaking to you again soon.
Michelle
Reply from Hays Travel - Rugby
Thank you for your kind words.
Jody
Brilliant
Brilliant , Michelle ( Rugby Branch ) was so helpful and friendly so much so I booked another holiday with her pretty much the next day . Very pleased with service and would recommend .
October 21, 2025
Reply from Hays Travel - Rugby
Thank you so much for your lovely feedback. I'm so happy I was able to book you your next 2 holidays and look forward to speaking to you again soon.
Michelle
Reply from Hays Travel - Rugby
Thank you for your kind feedback and I hope you have an amazing holiday.
Michelle
Fantastic help and advice!
October 15, 2025
Reply from Hays Travel - Rugby
Thank you for your kind words, Cameron and Michelle
Always superb service from Hays in…
Always superb service from Hays in Rugby. Jody and colleagues always make us feel looked after and in safe hands.
October 11, 2025
Reply from Hays Travel - Rugby
Thank you for your kind words, Glad I could arrange your holiday for you. Jody
We booked a holiday at Hays in Rugby. Cameron dealt with our booking fantastically!
We booked a holiday
October 3, 2025
Reply from Hays Travel - Rugby
Thank you for your kind words. I hope you have a lovely holiday and I look forward to seeing you in store again soon.
Cameron
Michelle was very helpful and sorted me…
Michelle was very helpful and sorted me a perfect holiday.
Will definitely go to her again
Naomi Franklin
October 7, 2025
Reply from Hays Travel - Rugby
Thank you for your kind words and I look forward to seeing you in store again soon.
Michelle
A great team providing a brilliant family holiday
All members of staff including Cameron and Michele went above and beyond to help us find our 1st family holiday abroad. Because of this amazing service we went back and booked a second holiday only 9 weeks later. Thank you Hays Travel for a wonderful experience
October 8, 2025
Reply from Hays Travel - Rugby
Thank you so much for your lovely words. We're so happy that we've been able to book you your next trip away and had a lovely the first time around. We look forward to seeing you in store again soon.
Michelle & Cameron
Med cruise
Cameron shared his knowledge of the cruise ship,he was helpful and listened to what we wanted, advised on the different cabins available that would best suit our needs.
October 7, 2025
Reply from Hays Travel - Rugby
I appreciate your kind comments and I'm so happy I was able to book you your next cruise. I look forward to seeing you in store again soon.
Cameron
A holiday we wanted at a price we wanted to pay
Because Cameron listens to what you want , we came away happy as we got the cruise we wanted at a price that was a good price
October 7, 2025
Reply from Hays Travel - Rugby
Thank you for your kind feedback and I look forward to seeing you in store again soon.
Cameron
Helpful staff !!
The staff at clock towers in Rugby.Were very helpful and informative
October 4, 2025
Reply from Hays Travel - Rugby
Thank you for your kind feedback. We look forward to seeing you in store again soon.
Michelle
Very friendly and helpful as always at…
Very friendly and helpful as always at the Rugby Branch
September 28, 2025
Reply from Hays Travel - Rugby
Thank you for your kind words.
Michelle
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