Nicole was very helpful and patient with me I have not been abroad for 30 years so had lots of question. Nicole showed me options I had not thought about and I booked what I hope will be 2 memorabl... See more
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Hayes Travel Ryde Isle of Wight. The Manger (aka Mr Cruise) and his staff can’t do enough for you, it’s a pleasure going into the shop to book your travel/holiday requirements. Chris aka Mr Cruise is... See more
Company replied
As always an easy task booking at Hays (Ryde) they've never let me down and make the process and outcome look and feel so easy ! Thankyou once again Kiaa for A1 help and assistance 😃👍total confiden... See more
Company replied
Chris the Manager is fantastic and so helpful with any questions we may have and certainly gets the best deals for us and we would never go anywhere else. Thank you
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
17 High Street, PO33 2HW, Ryde, United Kingdom
- 01983 565292
4.9
Excellent
670 reviews
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Hays travel in Ryde
Chris at Hays in Ryde was extremely helpful and explained everything so clearly. He was able to connect our booking to our friends booking so we will all be together. An easy and painfree way to make a cruise booking.
June 26, 2026
Reply from Hays Travel - Ryde
Hi Mr Wilson,
Thank you for your wonderful feedback! We are so pleased to hear that Chris was able to make your cruise booking an easy and pain-free experience, especially by connecting your bookings. We hope you and your friends have a fantastic time together! Kind Regards, Ryde Hays Travel.
Friendly knowledgeable staff.
June 24, 2026
Reply from Hays Travel - Ryde
Hi Wayne, Thank you for your lovely 5* review.
Kind regards, Ryde Hays Travel.
Hayes Travel Ryde Isle of Wight
Hayes Travel Ryde Isle of Wight. The Manger (aka Mr Cruise) and his staff can’t do enough for you, it’s a pleasure going into the shop to book your travel/holiday requirements. Chris aka Mr Cruise is excellent what he doesn’t know about cruising isn’t worth knowing! His staff are always willing to help and advise. Well worth a visit for your holiday requirements.
June 27, 2026
Reply from Hays Travel - Ryde
Hi Stephen,
Thank you for your wonderful feedback! We are so pleased to hear about your positive experience and that our team provided such excellent service. We appreciate your kind words and look forward to assisting you with your future holiday requirements. Kind Regards, Ryde Hays Travel.
Very good service…
Nicole was very pleasant and greeted us with a friendly smile. she was very efficient and nothing was too much trouble. We were very impressed with the service.
June 20, 2026
Reply from Hays Travel - Ryde
Thank you so much for your wonderful 5-star review!
We’re delighted to hear that you had such a positive experience with us.
Nicole will be especially pleased to know that her friendly approach and efficient service made such a great impression - we’ll be sure to pass on your kind words to her.
We look forward to seeing you again in the future!
Kind regards and best wishes,
The Hays Travel Ryde team
Chris created a really easy booking…
Chris created a really easy booking experience, everything explained, competent and efficient.
Always great service!
Thank you
June 26, 2026
Reply from Hays Travel - Ryde
Thank you so much for your kind 5-star review!
We’re delighted to hear that Chris made your booking experience easy and straightforward. Providing clear guidance and efficient service is exactly what we strive for, so it’s wonderful to know this came through.
We truly appreciate your continued support and look forward to helping you plan your next trip!
Kind regards,
The Hays Travel Ryde team
Reply from Hays Travel - Ryde
Thank you so much for your wonderful 5-star review!
We’re delighted to hear that you found Chris knowledgeable and friendly while planning your cruise – he’ll be over the moon to read your kind words. Providing expert advice alongside a warm, personal service is exactly what we aim for, so it’s great to know this came across.
We truly appreciate you taking the time to share your experience and look forward to helping you plan your next adventure!
Kindest regards,
The team at Hays Travel Ryde
Because it's nice to talk to someone…
Because it's nice to talk to someone who knows how to help you with any issues
June 25, 2026
Reply from Hays Travel - Ryde
Thank you so much for your 5-star review! We're delighted to hear that you found it helpful to speak with someone who could assist you with any issues.
Providing knowledgeable, reliable support and making travel planning as smooth and stress-free as possible is always our goal.
We truly appreciate your kind words and look forward to helping you with your future travel plans.
Kind regards and best wishes,
The Hays Travel Ryde team
We had a very positive experience…
We had a very positive experience booking our cruise and wanted to share how impressed we were with the service we received.
Our travel agent was extremely helpful throughout the whole process, with a warm, engaging and highly professional manner that immediately put us at ease. Everything was explained clearly as we went through the booking booklet together, and all pricing and payment options were discussed in a straightforward and transparent way.
As this is the first time we have chosen to set up monthly payments by direct debit, we particularly appreciated how clearly the process was explained, making us feel confident and comfortable with the arrangement.
The whole experience felt personal, well organised and genuinely enjoyable. Excellent customer service from start to finish, and it left us feeling excited and reassured about our upcoming holiday. A great experience overall.
June 24, 2026
Reply from Hays Travel - Ryde
Thank you so much for taking the time to share such a detailed and thoughtful review.
We’re delighted to hear that you had such a positive experience booking your cruise with us.
It’s wonderful to know that everything was explained clearly and that you felt fully comfortable and supported throughout the process. Making sure our customers feel confident, informed, and at ease is always our priority.
Your kind words about the service you received truly mean a lot to the whole team.
Thank you again for your feedback, and we’re so excited for you we hope you have an amazing cruise! - Ryde Hays Travel
Good friendly service
The young lady was very pleasant to deal with and very helpful to find a suitable holiday. She was very helpful in finding the holiday we were looking for and guided us well through placing our order.
June 23, 2026
Reply from Hays Travel - Ryde
Thank you so much for your lovely review. We're delighted to hear that you had such a positive experience with our team in the Ryde branch.
It's wonderful to know that Kiaa was able to help you find a holiday that suited your needs and guide you through the booking process with ease. We pride ourselves on providing friendly, personal service, so your kind comments mean a great deal to us.
Thank you for choosing Hays Travel Ryde. We hope you have a fantastic holiday, and we look forward to helping you plan your next adventure in the future!
Reply from Hays Travel - Ryde
Hi Steven, Thank you for 5* review. Kind regards, Ryde Hays Travel.
Excellent service
Excellent service, very helpful and knowledgeable. Highly recommended
June 20, 2026
Reply from Hays Travel - Ryde
Hi Roger, We truly appreciate your kind words. Thank you for your lovely review. Kind Regards, Ryde Hays Travel
The lady booked me 3 holidays
The lady booked me 3 holidays, and she was great. Friendly and helpful. I will definitely use them again. It was a stress free experience
June 16, 2026
Reply from Hays Travel - Ryde
Thank you so much for your wonderful review!
We're delighted to hear that you had a stress-free experience and that our team was able to help you book not just one, but three fantastic holidays!
Providing friendly, helpful service and taking the hassle out of travel planning is exactly what we strive for, so it's great to know we delivered that for you.
We look forward to helping you plan more amazing holidays in the future.
Kind regards,
The Hays Travel Ryde team
Reply from Hays Travel - Ryde
Thank you for your review Sterry, we appreciate your kind words! We are glad you had a positive experience with us. Kind Regards, Ryde Hays Travel.
Chris was very helpful and efficient…
Chris was very helpful and efficient with our tour bookings
June 7, 2026
Reply from Hays Travel - Ryde
Thank you for your wonderful 5-star review! We're delighted to hear that Chris was helpful and efficient in arranging your tour bookings. We'll be sure to pass along your kind words to him. We truly appreciate your support and look forward to helping you plan another great trip in the future!
Kind regards,
The Hays Travel Ryde team
Your team are wonderful and fantastic.tic!
Your team are wonderful and fantastic!
So very helpful, and good at finding solutions to problems. They talked us through clearly so we understood what was happening with our holiday. We came away feeling relieved and unstressed.
June 8, 2026
Nicole was very efficient in dealing…
Nicole was very efficient in dealing with our booking. She was very friendly and welcoming
June 9, 2026
Reply from Hays Travel - Ryde
Hi Gill, Thank you so much for your kind review! We hope to see you again soon :) - Ryde Hays Travel
A real person to speak to
A real person to speak to, knowledge and assistance in choosing the correct package was vital for a holiday cruise.
June 6, 2026
Reply from Hays Travel - Ryde
Kim,
We're so glad our team could provide the knowledge and assistance you needed for your cruise. Thank you for your feedback!
Kind Regards
Hays Travel
Nicole (ryde branch) was friendly
Nicole (ryde branch) was friendly, professional & excited for us when we got a discounted holiday. All paperwork printed, checked in and ready to go wirhin a few hours! She was/is fabulous!
June 4, 2026
Reply from Hays Travel - Ryde
Thank you so much for your lovely review! We love it when we manage to secure a fantastic deal for our customers! Hope you have a fantastic time away! Looking forward to hearing about your experience when you get back! - Nicole and the Ryde Hays Travel team :)
Chris was as usual very efficient and…
Chris was as usual very efficient and friendly and went out of his way to find us a good deal.
June 5, 2026
Reply from Hays Travel - Ryde
Thank you for your wonderful review and for your continued trust in our service. We're delighted to hear that Chris once again provided efficient and friendly assistance and was able to find you a great deal. He always strives to go the extra mile for our customers, and your kind feedback will mean a lot to him.
We appreciate your support and look forward to helping you plan your next trip.
Kind regards,
The Hays Travel Ryde team
Great team
It's an overall feeling with the company that that I'm being looked after and getting the best deal. Kia found me the last balcony cabin on the cruise I dreamt of and inspite of P&O not taking any calls managed to transfer my previous cruise cancellation to this one. Top marks to her and all the team.
May 30, 2026
Reply from Hays Travel - Ryde
Hi Mr Wylie,
We are so happy to hear we could help you secure your dream cruise! We always aim to provide excellent service and find the best deals for our valued customers. Thank you for your kind words. Kiaa will be so thrilled to hear this.
Kind Regards , Ryde Hays Travel
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