Covered all areas of holiday booking and gave advice as to flights and possible night stay at airport due to early departure.even emailed me with hotel costs. Always have had excellent service from C... See more
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if I could, I would give the Manger and his team at the Hayes branch Isle of Wight five stars plus! The overall service, knowledge and professionalism of the staff is excellent. I would highly recomme... See more
Company replied
The lady smiled as soon as we went in the shop We knew what we wanted to book but her advice on cabin location and price was extremely helpful Would go to this branch again and ask for this travel... See more
Nicole was very helpful and patient with me I have not been abroad for 30 years so had lots of question. Nicole showed me options I had not thought about and I booked what I hope will be 2 memorabl... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
17 High Street, PO33 2HW, Ryde, United Kingdom
- 01983 565292
4.9
Excellent
673 reviews
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Reply from Hays Travel - Ryde
Thank you for taking the time to leave us a 5-star review. We’re delighted to hear that you found our staff helpful and friendly. Your kind feedback is greatly appreciated and will be shared with the team. We look forward to welcoming you back again soon.
Hays Travel Ryde
Hays Travel Ryde is brilliant
Hays Travel Ryde has a fantastic team. Very friendly, professional knowledgeable, helpful and offer a reassurance that everything will go smoothly.
Couldn't recommend them more highly.
December 12, 2025
Reply from Hays Travel - Ryde
Thank you so much for your wonderful feedback! We’re delighted to hear that our Ryde team has made such a positive impression. Providing friendly, professional, and reassuring service is so important to us, and it’s great to know you feel well looked after. Your high recommendation truly means a lot. We appreciate your support and look forward to helping you again! - Ryde hays travel
All went satisfactorily and agent was…
All went satisfactorily and agent was very professional and helpful
December 9, 2025
Reply from Hays Travel - Ryde
Thank you for your feedback! We’re pleased to hear everything went smoothly and that we provided professional and helpful service. We truly appreciate you taking the time to share your experience and look forward to assisting you again. - Ryde Hays Travel
Nicole made booking a holiday very easy…
Nicole made booking a holiday very easy and we got out dream holiday booked, she was amazing
December 7, 2025
Reply from Hays Travel - Ryde
Thank you so much for your lovely feedback! We’re thrilled to hear that Nicole made the whole process easy and helped you secure your dream holiday. She’ll be delighted to know you found her amazing. We hope you have a fantastic trip to Vietnam & Cambodia, and we truly appreciate you choosing us! - Ryde Hays Travel
Special holiday
Chris listened to what we were hoping for in our special holiday. He took the time to explore different options to find our dream holiday and deliver it within our budget. His knowledge was invaluable in deciding the best option.
November 26, 2025
Reply from Hays Travel - Ryde
Thank you for sharing such wonderful feedback! We’re delighted to hear that Chris was able to understand what you were looking for and help you explore the best options for your special holiday. It’s great to know his knowledge made a difference! We truly appreciate your kind words and hope you have an amazing holiday! - Ryde Hays Travel
always a good service
November 19, 2025
Reply from Hays Travel - Ryde
Thank you for your continued support! We’re glad to hear you consistently receive good service, and we look forward to serving you again soon. - Ryde Hays Travel
Having fun
I appreciated the commitment of the staff to create a holiday for members of my family in spite of changing the rules halfway through.
It was almost fun.
November 14, 2025
Reply from Hays Travel - Ryde
Thank you so much for your review! We’re delighted to hear that our team was able to support your family’s holiday plans, even with the changes along the way. We always aim to keep things smooth and enjoyable, so we’re glad it was “almost fun” in the end! Kind regards, Ryde Hays Travel
Dublin trip
My experience was excellent. Christopher the manager was extremely helpful and put us at ease
November 6, 2025
Reply from Hays Travel - Ryde
Thank you so much for your kind words! We’re thrilled to hear that you had an excellent experience and that Chris was able to make you feel at ease. We’ll be sure to share your feedback with him. We truly appreciate your support and hope to welcome you back again soon!
Ryde Hays Travel
Helpful friendly staff
Helpful friendly staff, as this was our first time booking a cruise the gave good advice about our options.
November 5, 2025
Reply from Hays Travel - Ryde
Thank you so much for your kind words! We’re delighted to hear that our team was able to help make your first cruise booking experience smooth and enjoyable. We hope you have a wonderful cruise and look forward to assisting you again in the future! Kind regards, Ryde Hays Travel
Very helpful and efficient
Very helpful and efficient and they found the perfect flight and timing
November 7, 2025
Reply from Hays Travel - Ryde
Thank you for your review. We're so happy to hear that! It was a pleasure helping you find the best flight option. Kind regards Ryde Hays Travel
Friendly and helpful service
Friendly and helpful service
Maybe need to know about details of cruise a bit more, such as booking meals and theatre shows.
October 23, 2025
Reply from Hays Travel - Ryde
Thank you for taking the time to leave your review. We’re so pleased to hear you found the service friendly and helpful. It looks like your booking was made onboard the cruise rather than through our Hays Travel Ryde branch, but we really appreciate your feedback about cruise details such as meal and theatre bookings, it’s very useful and we’ll make sure to share it with our wider team. We hope you had a wonderful cruise and would love to assist you with any future holiday plans.
Warm regards,
The Hays Travel Ryde Team
Very helpful and friendly
October 26, 2025
Reply from Hays Travel - Ryde
Thank you for your lovely 5* review Darren. Look forward to seeing you soon. Kind regards, Kiaa-leigh
Reply from Hays Travel - Ryde
Thank you for your kind words! We're thrilled to hear you appreciated our efficient and friendly personal service. Providing a unique, smooth and helpful experience for every customer is very important to us, and your feedback means a lot! - Ryde Hays Travel
Reply from Hays Travel - Ryde
Thank you so much for your lovely review! We're delighted to hear you found our team helpful and polite and even more thrilled that you’ve booked another holiday with us 😊. We really appreciate your loyalty and can’t wait to help make your next trip just as amazing! - Ryde Hays Travel
Reply from Hays Travel - Ryde
Thank you for your kind words! We’re so happy to hear you consistently have a great experience with our customer service. It means a lot to know our team is making a positive difference we truly appreciate your continued support! - Ryde Hays Travel
Reply from Hays Travel - Ryde
Thank you for your lovely feedback! We're so glad to hear you found our team friendly, informative, and knowledgeable. We always aim to create a relaxed and helpful experience, so it’s great to know that came across. We really appreciate you taking the time to share your experience and hope to help you again soon! - Ryde Hays Travel
Reply from Hays Travel - Ryde
Thank you so much for your kind words! We're thrilled to hear that you found our staff friendly, knowledgeable, and helpful. It's wonderful to know we made your experience a positive one.
We look forward to seeing you again and assisting with your future travel plans!
Best wishes,
The Hays Travel Ryde Team
Extremely professional and friendly
Extremely professional and friendly, they made my holiday easier than I could’ve imagined and at a good price
October 7, 2025
Reply from Hays Travel - Ryde
Thank you so much for your kind words! We're delighted to hear that our team helped make your holiday smooth and enjoyable. Providing great service and value is always our goal, and it’s wonderful to know we met your expectations. We hope to assist you again on your next trip! - Ryde Hays Travel
Always use Hays
Always use Hays, Ryde to book our cruises. Chris the manager gives excellent service.
October 8, 2025
Reply from Hays Travel - Ryde
Thank you for kind review, we are glad to hear you always use us for your cruises. Kind regards Ryde Hays Travel
Reply from Hays Travel - Ryde
Thank you for your review! I am glad we gave you all the information needed and it was nice to see you. I hope you have a great time away and look forward to seeing you when you are back from your trip.
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