The member of staff was training ,we felt confident that she new all aspects of our booking and it went very smoothly.
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See what reviewers are saying
As always Shelby is very helpful with my booking , advised me on different hotels I was looking at in Rome , very patient as I was so indecisive. Will always book with Shelby x
Company replied
Hollie was incredibly helpful . On both my visits to book she focussed entirely on my needs and tolerated a lot of questions. Unfortunately there was a mix up over length of stay and departure fligh... See more
Company replied
Just like to thank Hannah and team at Salisbury for their amazing help when there was a problem with our car hire in Vancouver (Not their fault). We arrived to find that there wasn’t a reservation for... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
11-13 Minster Street, SP1 1TD, Salisbury, United Kingdom
- 01722 320122
4.8
Excellent
430 reviews
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Understood everything we asked brilliant did…
Understood everything we asked did discuss everything so we understood.very helpful
January 4, 2025
Reply from Hays Travel - Salisbury
Thank you very much for your review! I'm glad you had a good experience in store today :) ~ Isobel
Fantastic service
This is the 4th or 5th time we’ve used Hays Travel in Salisbury. Friendly and efficient service, all options considered but with no pressure to buy. We’ll definitely use them again and I can highly recommend them.
January 4, 2025
Reply from Hays Travel - Salisbury
Thank you so much for your lovely comments. I am so pleased you come back to us time and time again and trust us to book your wonderful holidays. Regards Hannah S - Branch Manager
I felt very comfortable
I felt very comfortable. Isabel explained very clearly about everything. I left a happy lady. Would recommend Hays travel to anybody.
January 3, 2025
Reply from Hays Travel - Salisbury
Thank you very much for your review! I'm glad you left the store happy :) ~ Isobel
My experience with booking a holiday.
We found the staff friendly and very helpful, explaining to us she made the details very clear, thanks to Hanna.
December 22, 2024
Reply from Hays Travel - Salisbury
Thank you for your review, I'm glad that you enjoyed your experience with us in store :) ~ Hannah G
Amazing girls in Salisbury
Amazing girls in Salisbury! Always a smile and cannot do enough ☺️
December 21, 2024
Reply from Hays Travel - Salisbury
Thank you for taking the time to write such a lovely review! I will be sure to pass this on to our Manager and the rest of the girls at Salisbury :) ~ Hannah G
Very helpfull travel agent
Very helpfull travel agent, full of advice and helped us pick our family holiday
December 11, 2024
Reply from Hays Travel - Salisbury
Thank you for your kind comments, we are glad you had a good experience booking with us :) I will pass this on to Daniel ~ Hannah G
No waiting efficient service.
December 8, 2024
Reply from Hays Travel - Salisbury
Thank you for your comments. I will be sure to pass these onto Hollie. Regards Hannah S - Branch Manager
Hannah was very friendly and…
Hannah was very friendly and knowledgeable and found us the perfect trip
November 27, 2024
Reply from Hays Travel - Salisbury
Thank you for your comments, I will be sure to pass these onto Hannah G. Regards Hannah S - Branch Manager
brilliant experience and very helpful…
brilliant experience and very helpful made it so easy by
Hannah
November 10, 2024
Reply from Hays Travel - Salisbury
Thank you for your comments. I will be sure to pass these onto Hannah G . Regards Hannah S - Branch Manager
Hollie was extremely friendly
Hollie was extremely friendly, professional and efficient
November 17, 2024
Reply from Hays Travel - Salisbury
Thank you for your comments..I will be sure to pass these onto Hollie. Hannah S - Branch Manager
The girls are amazing at Hays Travel…
The girls are amazing at Hays Travel Salisbury, they can’t do enough for you and are always welcoming. We just love them all. They go over and beyond what you expect and always so helpful to us when booking our holidays. What would we do without them, we don’t really know they always make you feel you are so important to their agency, which is most importantly why we use Salisbury Team.
November 2, 2024
Reply from Hays Travel - Salisbury
Thank you so so much for your lovely comment. We love seeing you and love booking your holidays for you. Regards Hannah S - Branch Manager
Hannah G was very helpful and made…
Hannah G was very helpful and made booking a holiday so easy.
October 30, 2024
Reply from Hays Travel - Salisbury
Thank you for your comments. We will pass these on to Hannah G :) Regards, Chelsea - Assistant Manager
Amsterdam cruise
Hollie was super professional, had all the answers to our questions and it was so refreshing to have service with a smile. So glad we booked with Hays.
October 27, 2024
Reply from Hays Travel - Salisbury
Thank you so much for your lovely comments. It means the world to us, and I will be sure to pass these onto Hollie. Regards Hannah S - Branch Manager
we enoy being with hays travel kind and…
we enoy being with hays travel kind and help full
October 24, 2024
Reply from Hays Travel - Salisbury
Thank you so much for your comments :) We are glad you enjoy your experience with us! Chelsea - Assistant Manager
Helpful and easy to talk to
Very helpful and nothing was too much trouble. Chelsea asked and got answers to all my questions and booked our trip with ease. I felt confident with my booking.
October 22, 2024
Reply from Hays Travel - Salisbury
Thank you for your comments. We will pass these on to Chelsea, regards, Hollie B - Travel Consultant
Reply from Hays Travel - Salisbury
Thank you for your comments. I will be sure to pass these onto Hollie. Regards Hannah S - Branch Manager
Expert advice.
We received expert advice and your representative was very friendly and patient with us as we were undecided.We always deal with Hays Travel for big holidays as they are trustworthy.
October 18, 2024
Reply from Hays Travel - Salisbury
Thank you for your lovely comments. It was a pleasure meeting you both. Regards Hannah S - Branch Manager
Excellent service under stood what we…
Excellent service under stood what we were looking for. Very efficient and helpful. Very through on the phone when talking to an agent explained everything and added extra information when required.
October 12, 2024
Reply from Hays Travel - Salisbury
Thank you for your lovely comments, I will be sure to pass these onto Hollie. Regards Hannah S - Branch Manager
Insurance and some....Hannah at Hayes Travel Salisbury was…
Hannah at Hayes Travel Salisbury was excellent; professional, efficient, informative and helpful. I sought a more than basic travel insurance which involved a phone call and she facilitated the whole process, so I completed the job on my one visit. I am pleased to recommend this branch for whom I now have high regard. Next time I will book a holiday !
October 8, 2024
Reply from Hays Travel - Salisbury
We are so happy to hear about your positive experience with Hannah! It's wonderful to know that our team members are providing such excellent service :) Chelsea - Assistant Manager
Booking our holiday was just so easy
Booking our holiday was just so easy , hanna in the Salisbury store was brilliant, really great service
October 6, 2024
Reply from Hays Travel - Salisbury
It was my pleasure! It was great to meet you all, and I really do hope you have the most amazing holiday. Regards Hannah S - Branch Manager
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