Sarah made the experience great! She always makes time to respond to questions efficiently and in a friendly manner. Sarah has been so helpful from the moment of booking and even whilst on our vacati... See more
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This is our third cruise booked with Sarah, her attentive nature makes the experience from booking, right through to the holiday itself is excellent. All three occasions she has beaten other quotes, I... See more
We booked our cruise through Sarah Bell Sampson @ Hays Travel and Sarah couldn't have made the booking process any easier. She was so friendly and talked us through all our options and very informativ... See more
Company replied
Sarah was Very friendly and knowledgeable. She looked into various options and gave us some great choices. When we decided on the holiday for us, she was also very knowledgeable about the areas we w... See more
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Personal Travel Consultant Sarah Bell-Sampson, S20, Sheffield, United Kingdom
- 01144075268
4.9
Excellent
231 reviews
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Speaking to Sarah to book our holiday…
Speaking to Sarah to book our holiday she talked me through what we was looking for and found the perfect holiday for us at a date and time that was actually very good for all concerned
She was so good telling us all the things we needed to know it was a pleasure to book our holiday through her
February 1, 2026
Sarah was polite and responsive to my…
Sarah was polite and responsive to my queries. She listened and found me a great holiday. It was easy and smooth to book.
February 1, 2026
Sarah is a lady that knows what she’s talking about
Sarah was very helpful listened to our needs. We found the holiday we wanted going with friends that had booked with her. She also gave very good advice and I wouldn’t hesitate to book again with Sarah.
January 21, 2026
Once again Sarah has made our dreams…
Once again Sarah has made our dreams reality, we see a holiday destination and think it might be too much walking for an old couple like us, we wanted the transfers but not too many tours. Sarah went above and beyond to sort everything out, she tailor made our holiday to our abilities and that just shows how committed and professional she is in every way, thanks Sarah for a wonderful job
January 26, 2026
Great service yet again!
Sarah has provided great service yet again for a family booking. Very patient and supportive and took her time. Thanks again! Do not hesitate to book with Sarah 🥰
January 21, 2026
Fantastic service
Everything about booking our holiday was amazing, Sarah has so much knowledge of all the cruises and packages available, and goes over and beyond to help us. This is the 3rd time we have booked through Sarah and we wouldn’t go anywhere else. Highly recommend giving her a call
January 19, 2026
Excellent service
Excellent service from Sarah even though I contacted quite late on a Saturday evening. I was having problems booking with an online only holiday company and having seen Sarah's Facebook advert for the same holiday decided to give her a try. Sarah quickly came back to me with all of the details including price matching the online company and arranged the booking. First class service and I'd have no hesitation using again or recommending.
January 11, 2026
Sarah is amazing
Sarah is amazing!
She's clear with what's included, finds you the best deals and is great at communicating.
December 18, 2025
Cruise booking.
Great and quick response from Sarah, finding the best price package
November 29, 2025
We have booked multiple holidays…
We have booked multiple holidays through Sarah and she is absolutely amazing. She is so helpful and always finds us the best holidays at the best prices
December 1, 2025
Sarah did all that was asked and more
Sarah took all the details I required for our holiday and came back worh multiple options all at very good prices. Since then we have been kept up to date with numerous emails.
October 30, 2025
Sarah was so helpful she went over and…
Sarah was so helpful she went over and above for me in finding the right cruise and price for me and my family I can’t recommend her enough I will definitely use her again for my holidays thank u so much Sarah for your friendly service and help u where amazing ⭐️⭐️⭐️⭐️⭐️
November 5, 2025
Great customer service
The service we received was great nothing was to much bother, Sarah went above and beyond to get me the holiday we wanted when we wanted it,this is why we came back to Sarah to book this holiday as we were very happy with the way she conducted herself in arranging our first holiday, we will definitely be using her again in the near future for our future holidays, I would recommend her to anyone as her knowledge of the products she is selling is just great and only sells you what you want thank you Sarah
October 23, 2025
Absolutely amazing ! Nothing was too much trouble
Absolutely amazing ! She’s soooo nice , soooo helpful 🥰
October 14, 2025
Knowledge honest great staff
Sarah was amazing after being a cruise previously that was a little mislead, was nervous about speaking to someone to book another, but Sarah was great, very knowledgeable about so many different ones and just honest about what each one comes with, booked a new one with her, with a clear understanding of what to expect, will be coming back
October 5, 2025
Sarah was excellent throughout the…
Sarah was excellent throughout the whole booking process, great communication and explained everything! Offered great advice
September 29, 2025
Sarah is brilliant
Sarah was extremely helpful and seemed as exited to book it as we were, she thoroughly explained everything answered all our queries. Got us such a great price and I highly recommend.
September 28, 2025
Told Sarah what I wanted gave my…
Told Sarah what I wanted gave my details and everything done without any stress.
September 22, 2025
Nothing too much trouble
Prompt replies followed up with phone call. Everything explained fully and all questions answered
September 21, 2025
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