Sarah made the experience great! She always makes time to respond to questions efficiently and in a friendly manner. Sarah has been so helpful from the moment of booking and even whilst on our vacati... See more
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This is our third cruise booked with Sarah, her attentive nature makes the experience from booking, right through to the holiday itself is excellent. All three occasions she has beaten other quotes, I... See more
We booked our cruise through Sarah Bell Sampson @ Hays Travel and Sarah couldn't have made the booking process any easier. She was so friendly and talked us through all our options and very informativ... See more
Company replied
Sarah was Very friendly and knowledgeable. She looked into various options and gave us some great choices. When we decided on the holiday for us, she was also very knowledgeable about the areas we w... See more
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Personal Travel Consultant Sarah Bell-Sampson, S20, Sheffield, United Kingdom
- 01144075268
4.9
Excellent
231 reviews
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Very helpful.nothing to much trouble.
Very helpful.nothing to much trouble.
Understanding. And explained every step.
Thank you very much.
September 20, 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Sarah is always approachable
Sarah is always kind, friendly and reassuring. She answers every single question I have not matter how silly they are. I have booked with Sarah bell-Sampson several times now, I really trust her professionalism and I know she is getting me the best deal.
September 14, 2025
Reply from Hays Travel - Sarah Bell-Sampson
Thank you Amanda for your kind words, my pleasure helping with your holiday plans. Thanks Sarah :)
Great to deal wirh Sarah once again
Great to deal wirh Sarah once again. We have found all the information she has provided extremely useful. Always friendly and very helpful. Delighted to trust our holiday plans to her very capable hands.
September 10, 2025
Reply from Hays Travel - Sarah Bell-Sampson
Thank you Jean for your lovely review, my pleasure helping with your lovely holiday plans. Thanks Sarah :)
Nothing is a problem with booking with…
Nothing is a problem with booking with Sarah very helpful and will do her best to get you the best deal that suits your needs, I wouldn't book with anyone else.
September 3, 2025
Reply from Hays Travel - Sarah Bell-Sampson
Thanks Jamie for your lovely review, happy to help with your plans. Thanks Sarah :)
Great customer service
Sarah was great, got me more than expected with the holiday and apartment. Really happy with the service i received. Will definitely be contacting Sarah in the future
August 13, 2025
Reply from Hays Travel - Sarah Bell-Sampson
Thanks Katie for your lovely review, glad to have helped with your holiday plans. Thanks Sarah :)
Competitive price
August 11, 2025
Reply from Hays Travel - Sarah Bell-Sampson
Thank you Marie, happy to help. Sarah :)
Reply from Hays Travel - Sarah Bell-Sampson
Thank you Sally, happy to have helped. Thanks Sarah :)
Very helpful, knowledgably, kind and professional
Sara whom I spoke with was very attentive and was able to give me lots of hints and tips for my Caribbean cruise, as she had sailed with P&O .
July 20, 2025
Brilliant service from Sarah
Sarah was very helpful, I was asking for lots of different quotes for the holiday and she helped with all of them, then helped me with online apps to get all the details needed.
July 26, 2025
Hassle free professional and just amazing
Sarah was absolutely amazing from booking right up to departing. Always on the ball and sending information as and when I needed it. Would definitely recommend
July 4, 2025
Prompt service and helpful advice
July 1, 2025
First time of booking a holiday this way.
First time of booking a holiday this way and I was really surprised with how easy and seamless it was. Sarah came back to me promptly, answering my questions and provided a comprehensive breakdown of all information needed via message and email. Would recommend!
June 28, 2025
Sarah was absolutely amazing
Sarah was absolutely amazing, we have never booked/been on a cruise before, and she was so knowledgeable and helpful answering all of our questions and going above and beyond. I would definitely recommend using Hays Travel. When we next book a holiday, I will definitely be using this company.
June 30, 2025
Reply from Hays Travel - Sarah Bell-Sampson
Thank you Faye for your kind words, glad to have helped. Thanks Sarah :)
Sarah has been fantastic so far with…
Sarah has been fantastic so far with the booking and everything ready for our cruise
June 23, 2025
Reply from Hays Travel - Sarah Bell-Sampson
Glad to have helped with your booking and thank you for your kind review. Thanks Sarah ☺️
Super star Sarah!
Nothing was too much trouble for Sarah. She responded quickly and very efficiently with lots of information. The whole booking was completely stress free. I couldn't recommend enough!
June 23, 2025
Reply from Hays Travel - Sarah Bell-Sampson
Thank you Laura for your lovely review, glad to have assisted you with your booking. Thanks Sarah ☺️
Sarah has been so helpful booking our…
Sarah has been so helpful booking our cruise. Five cabins, multiple families with different requirements/questions. Nothing was too much for Sarah, highly recommend!!
June 23, 2025
Reply from Hays Travel - Sarah Bell-Sampson
It was my pleasure Jill, thank you for booking with me. Thanks Sarah ☺️
Reply from Hays Travel - Sarah Bell-Sampson
Thank you Louise for booking through me. Thanks Sarah ☺️
Sarah went above and beyond to get us…
Sarah went above and beyond to get us booked, working late and communication was excellent.. she looked at several options for us and was so patient. X
June 18, 2025
Reply from Hays Travel - Sarah Bell-Sampson
Thank you Paula for your lovely review, glad to have assisted you with your booking. Thanks Sarah ☺️
Sarah was fantastic
Sarah was very knowledgeable and helpful. Nothing was too much trouble and made the booking process very easy
May 26, 2025
Reply from Hays Travel - Sarah Bell-Sampson
Thank you Hannah for your lovely review, happy to have helped. Thanks Sarah ☺️
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