Sarah made the experience great! She always makes time to respond to questions efficiently and in a friendly manner. Sarah has been so helpful from the moment of booking and even whilst on our vacati... See more
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This is our third cruise booked with Sarah, her attentive nature makes the experience from booking, right through to the holiday itself is excellent. All three occasions she has beaten other quotes, I... See more
We booked our cruise through Sarah Bell Sampson @ Hays Travel and Sarah couldn't have made the booking process any easier. She was so friendly and talked us through all our options and very informativ... See more
Company replied
Sarah was Very friendly and knowledgeable. She looked into various options and gave us some great choices. When we decided on the holiday for us, she was also very knowledgeable about the areas we w... See more
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Personal Travel Consultant Sarah Bell-Sampson, S20, Sheffield, United Kingdom
- 01144075268
4.9
Excellent
231 reviews
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Excellent communication and very…
Excellent communication and very informative. Will be back to book again
May 1, 2025
Reply from Hays Travel - Sarah Bell-Sampson
Thank you Iain, look forward to helping you with more lovely holidays in the future. Thanks Sarah ☺️
Amazing service
Amazing service polite and knowledgeable and answered every question perfectly would definitely recommend
Professional manner throughout and totally stress free
Brilliant service
Chris and Adele 👍🏻
April 29, 2025
Reply from Hays Travel - Sarah Bell-Sampson
Thank you both, my pleasure helping you find the perfect cruise holiday. Thanks Sarah ☺️
Sarah is absolutely amazing
Sarah is absolutely amazing! She was so informative with all my questions and she got my family an amazing deal and there was no stress for finding a holiday. I will only ever boom through her now 🥰
April 23, 2025
Reply from Hays Travel - Sarah Bell-Sampson
Thank you so much Melanie for your lovely review. It was my pleasure helping you and look forward to helping you in the future. Thanks Sarah ☺️
Sarah from Hays Travel is a star.
Sarah from Hays Travel couldn't have been more helpful. She booked our cruise and managed to get flights from a Scottish airport. She advised us about packages and excursions and timeline of booking.
April 15, 2025
Reply from Hays Travel - Sarah Bell-Sampson
Thank you David for your kind words. So glad to have been of assistance in finding the perfect travel arrangements for your upcoming cruise. Thanks Sarah ☺️
Sarah Bell Sampson at Hays Travel…
Sarah Bell Sampson at Hays Travel provided solid assistance during my booking process. She was informative and efficient, answering all my questions thoroughly. While the service was good overall, there’s room for slight improvement in terms of streamlining the experience further. I may consider using Hays Travel again, but wouldn’t call it exceptional.
April 5, 2025
Unprompted review
Reply from Hays Travel - Sarah Bell-Sampson
Hi Careyann, please can you provide me with details for your booking as I note this has not come via an invitation link from Hays and I don’t have any bookings under the name Careyann? Thanks Sarah ☺️
Sarah very professional and friendly
Sarah very professional and friendly.
Sarah very knowledgeable and able to advise us and answer all our questions.
March 7, 2025
Reply from Hays Travel - Sarah Bell-Sampson
Thanks Darren for your kind review, glad to have helped with your cruise and stay holiday. Thanks Sarah :)
Reply from Hays Travel - Sarah Bell-Sampson
Thank you Gordon for your review, happy to have helped with your cruise booking. Thanks Sarah ☺️
Reply from Hays Travel - Sarah Bell-Sampson
Thank you Lucy for your kind review. Glad to have helped with your booking for your honeymoon. Thanks Sarah ☺️
Nothing was too much trouble
Nothing was too much trouble. Shop closed at 5pm and vicky was still there at 6pm sorting out our flights and holiday. We couldn't thank her enough. Spot on service. She definitely deserves a pat on the back. Above and beyond no problem to vicky. Chapeltown branch.
February 11, 2025
Booked a cruise through Hays travel and…
Booked a cruise through Hays travel and Sarah, and everything has gone seamlessly. Sarah was really helpful and informative
January 30, 2025
Reply from Hays Travel - Sarah Bell-Sampson
Thank you for your lovely review Claire, happy to have helped with your cruise booking. Thanks Sarah ☺️
Excellent customer service
Excellent customer service, Sarah was extremely informative & so helpful in booking our cruise.
February 10, 2025
Reply from Hays Travel - Sarah Bell-Sampson
Thank you Sarah for your lovely review, glad to have helped with your booking. Thanks Sarah ☺️
Extremely helpful books cruise all…
Extremely helpful books cruise all answered questions Carnot fault the lady that helped us totally recommend she explained everything in detail many thanks
January 30, 2025
Reply from Hays Travel - Sarah Bell-Sampson
Thank you for your kind review. Glad to have helped with your upcoming cruise booking. Thanks Sarah ☺️
Sarah was amazing- very knowledgeable…
Sarah was amazing- very knowledgeable and patient with us 🥴Highly recommend
February 5, 2025
Reply from Hays Travel - Sarah Bell-Sampson
Thank you Jo for your kind review, my pleasure and we got there and you have a fantastic cruise to look forward to now ☺️ Thanks Sarah
Very friendly and professional travel…consultant Sarah
Very friendly and professional travel consultant Sarah. Would highly recommend. Answered all questions and very efficiently. Thank you
February 1, 2025
Reply from Hays Travel - Sarah Bell-Sampson
Thank you Nadine for your kind review, my pleasure in helping you with your booking. Thanks Sarah ☺️
Sarah has been helpful from the moment…
Sarah has been helpful from the moment we phoned her.
She explained everything in detail.
And nothing too much trouble.
She was a recommendation.
And we will recommend her in future.
January 30, 2025
Reply from Hays Travel - Sarah Bell-Sampson
Thank you Warrick for your lovely review. I’m glad to have helped with your upcoming holiday, it was my pleasure. Thanks Sarah ☺️
Excellent service
We received an excellent service from Sarah - good communication, great knowledge of the holiday we booked and very responsive to questions. She worked right up to departing for her own holiday, to make sure our booking was complete before she went. Highly recommended.
January 30, 2025
Reply from Hays Travel - Sarah Bell-Sampson
Thank you Duncan for your lovely review. My pleasure as always ☺️ Thanks Sarah
Exceptionally helpful and got me a…
Exceptionally helpful and got me a fantastic deal!
January 30, 2025
Reply from Hays Travel - Sarah Bell-Sampson
Thank you Carina for your kind review, glad to have helped you with your booking ☺️ Thanks Sarah
Very helpful and nothing was too much…
Very helpful and nothing was too much trouble
January 15, 2025
Reply from Hays Travel - Sarah Bell-Sampson
Thank you Jacqui for your kind review, glad to have helped with your booking ☺️ Thanks Sarah
Amazing customer service from Sarah
January 14, 2025
Reply from Hays Travel - Sarah Bell-Sampson
Thank you Jo for your kind review. My pleasure. Thanks Sarah ☺️
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