Sarah made the experience great! She always makes time to respond to questions efficiently and in a friendly manner. Sarah has been so helpful from the moment of booking and even whilst on our vacati... See more
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This is our third cruise booked with Sarah, her attentive nature makes the experience from booking, right through to the holiday itself is excellent. All three occasions she has beaten other quotes, I... See more
We booked our cruise through Sarah Bell Sampson @ Hays Travel and Sarah couldn't have made the booking process any easier. She was so friendly and talked us through all our options and very informativ... See more
Company replied
Sarah was Very friendly and knowledgeable. She looked into various options and gave us some great choices. When we decided on the holiday for us, she was also very knowledgeable about the areas we w... See more
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Personal Travel Consultant Sarah Bell-Sampson, S20, Sheffield, United Kingdom
- 01144075268
4.9
Excellent
231 reviews
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Great service called back when she said
Great service called back when she said she would, very knowledgeable, funny, professional and explained everything all in all Excellent service Thanks Sarahx
January 12, 2025
Reply from Hays Travel - Sarah Bell-Sampson
Thank you Julie for your lovely review. Glad to have helped with your cruise booking. Thanks Sarah ☺️
Sarah is brilliant
Sarah is brilliant! It’s my second booking with her. I appreciate her knowledgeable and friendly manner , speedy responses and “ nothing is too much , always happy to help”
attitude. I definitely would recommend Sarah”s services to anyone!
December 17, 2024
Reply from Hays Travel - Sarah Bell-Sampson
Thank you Elina for your lovely review. My pleasure, I’m happy to help ☺️ Thanks Sarah
Friendly and informative would highly…
Friendly and informative would highly recommend Sarah at Hays travel.
December 5, 2024
Reply from Hays Travel - Sarah Bell-Sampson
Thank you Julie, my pleasure to have helped with your booking. Thanks Sarah ☺️
Great service
Hays travel- Sarah Bell-Sampson
Sarah was very helpful trying to find the perfect holiday for us. She replied promptly to any questions and answered any questions we had. I would definitely recommend booking with her
August 10, 2024
Reply from Hays Travel - Sarah Bell-Sampson
Thank you Suzanne for your lovely review. Glad to have helped with your booking for your cruise. Thanks Sarah ☺️
Reply from Hays Travel - Sarah Bell-Sampson
Thank you Lisa for your kind review. Glad to have helped with your booking. Thanks Sarah ☺️
The agent was very patient as we keep…
The agent was very patient as we keep changing our dates.
They gave us prices for every date we changed.
The booking process we very quick and pain free .
Would recommend again.
November 10, 2024
Reply from Hays Travel - Sarah Bell-Sampson
Thank you Ronald for your lovely review, glad to have helped you with your booking and hope to assist again in the future. Thanks Sarah
Sarah is amazing!
Sarah is amazing at her job She’s so friendly and always quick to answer any questions, even if it’s 11 o’clock at night! She goes the extra mile to make sure you have everything you need for your upcoming holiday and even suggests excursions she recommends to help you get the most out of your experience. I would highly recommend her and will be booking with her again!
November 1, 2024
Unprompted review
Reply from Hays Travel - Sarah Bell-Sampson
Thank you Georgia for your lovely review. It's my pleasure as always, im happy to help. I hope you have the most amazing holiday! Thanks Sarah
Sarah is a credit to Hays
Sarah is a credit to Hays, always helpful and ready to do whatever she can to make booking a holiday a stress free process. Will always continue to book with her going forward.
October 23, 2024
Reply from Hays Travel - Sarah Bell-Sampson
Thank you Lynn for your lovely review, my pleasure as always. Thanks Sarah
Reply from Hays Travel - Sarah Bell-Sampson
Thanks Sam for your kind review. Thanks Sarah :)
Very professional, efficient and friendly
Sarah was helpful, very informative and professional. She made my booking straightforward and easy and looked at different ways of getting a good price and the holiday we wanted. Very friendly to deal with. Thank you Sarah, I will recommend and use again.
September 21, 2024
Unprompted review
Reply from Hays Travel - Sarah Bell-Sampson
Thank you Sheila for your lovely review. Happy to have helped you with your family cruise holiday, Thanks Sarah :)
Sarah Bell Sampson was prompt efficient…
Sarah Bell Sampson was prompt efficient honest and friendly and made this holiday booking process easy
Thank you Sarah . Sarah was also knowledgeable with all the questions I had regarding the cruise I booked .
September 21, 2024
Reply from Hays Travel - Sarah Bell-Sampson
Thank you Kimberley for your lovely review, it was my pleasure helping you. Thanks Sarah
Sarah is tremendous! A real asset to Hays Travel
Sarah was excellent at sorting things out for us despite all the problems getting through to P & O… couldn’t have done it without her and wouldn’t hesitate in using her again and will certainly recommend her to others… 🤗
September 5, 2024
Reply from Hays Travel - Sarah Bell-Sampson
Thank you June, glad we got you sorted. Look forward to helping you with future holidays. Thanks Sarah :)
Excellent Travel Consultant We have recently booked a 2025 cruise…
We have recently booked a 2025 cruise with Hays Travel and I can’t thank the travel consultant Sarah Bell-Sampson enough for the service she gave me. She went above and beyond at every stage of the booking process. It’s not often you find a consultant who does her utmost to accommodate you with your holiday requirements. I would not hesitate to use Sarah again and would certainly recommend her for booking your future holiday if you require exceptional customer service. Gail
August 31, 2024
Reply from Hays Travel - Sarah Bell-Sampson
Thank you Gail for such a lovely review, glad to have helped with your holiday. Look forward to helping you again in the future, thanks Sarah :)
Sarah was extremely helpful during the…
Sarah was extremely helpful during the whole booking process and was very patient when it seem to take me for ever to make a decision. Wouldn't hesitate to make further bookings with her
July 31, 2024
Reply from Hays Travel - Sarah Bell-Sampson
Thank you Clair for your kind words, glad to have helped you with your upcoming cruise and I look forward to helping you again in the future. Thanks Sarah :)
Sarah was very efficient and helpful
Sarah was very efficient and helpful. She answered all my messages straight away. Would definitely recommend Hays Travel.
August 13, 2024
Reply from Hays Travel - Sarah Bell-Sampson
Thank you Sharon for your kind words, happy to have helped and hope I can assist again in the future. Thanks Sarah
Very helpful from the first contact
Very helpful from the first contact, prompt response. Made us feel at ease to confidentiality go ahead and book our first family cruise.
August 13, 2024
Reply from Hays Travel - Sarah Bell-Sampson
Thank you Martin for your kind words, happy to have helped. Thanks Sarah
Excellent
Really helpful throughout the process.
Friendly and informative for our booking process.
August 20, 2024
Reply from Hays Travel - Sarah Bell-Sampson
Thank you Andrea for your lovely review, happy to have assisted with your booking. Thanks Sarah
Sarah was very professional and…
Sarah was very professional and friendly she listened and guided me with my perfect holiday. Overall excellent and would recommend her to family and friends.
August 14, 2024
Reply from Hays Travel - Sarah Bell-Sampson
Thank you Veronica for your lovely review, happy to have helped with your holiday. Thanks Sarah
Extremely efficient and very helpful
Sarah was very efficient and helpful and answered all questions easily. I will definitely be using Hays Travel in the future.
August 12, 2024
Reply from Hays Travel - Sarah Bell-Sampson
Thank you Alan for your lovely review, happy to have helped with your holiday and hope to be of assistance in the future. Thanks Sarah
Fantastic experience with a…
Fantastic experience with a knowledgeable travel consultant who was extremely helpful
August 1, 2024
Reply from Hays Travel - Sarah Bell-Sampson
Thank you Susan for your lovely review, happy to have helped with your upcoming cruise. Thanks Sarah
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