Booked so many holidays through Sarah now I honestly don’t think I would go anywhere else, fab from 1st messaging to getting it booked. Excellent customer service yet again, thank you so much xx
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See what reviewers are saying
Another amazing experience booking with Sarah Musgrove! After looking for weeks, we’ve found our perfect holiday. Sarah is so patient, always on hand for questions and advice, works outside reg... See more
Everything was sorted for my holiday without any problems at all (Sarah was very helpful)
I've used Sarah before and always had a wonderful personal service but this time she has gone above and beyond. I went to her with a booking scenario for multiple families, multiple airports, with mu... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Personal Travel Consultant Sarah Musgrove, DH7, Sacriston, United Kingdom
- 0191 3037743
4.9
Excellent
113 reviews
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Sarah is very helpful as always pricing…
Sarah is very helpful as always pricing up multiple hotels and always giving the best advice
July 5, 2024
Thank you Sarah it our second time of…
Thank you Sarah it our second time of booking with you
July 1, 2024
This is my second booking with Sarah…
This is my second booking with Sarah Musgrove from hays travel. She is very efficient and helpful makes booking so easy, nothing is a bother to her.
June 1, 2024
Another easy/stress free booking
Another amazing experience booking with Sarah Musgrove!
After looking for weeks, we’ve found our perfect holiday. Sarah is so patient, always on hand for questions and advice, works outside regular hours which is brilliant when you work full time, and once again got the cheapest price for us.
Highly recommend Sarah for any travel needs.
June 5, 2024
Great service fully informed
April 28, 2024
Sarah Musgrove is the most professional…
Sarah Musgrove is the most professional and friendly agent and always delivers exactly what we have asked for.
I have booked a number of holidays with Sarah, recommended her to others and I will continue to. Fantastic service !
February 14, 2024
Go to travel agent
Sarah is friendly helpful and goes out of her way . Excellent service.
January 23, 2024
FIRST class service!
Sarah was recommended by a colleague at work.
We had been looking to book a holiday to Croatia in May 2024 and had some trouble with hidden costs that were causing us issues.
Sarah was extremely helpful when it came to costing up our trip based on our requirements. A quick call confirmed what we needed and within an hour we had several options for packages at very competitive prices.
We decided on a fantastic package and Sarah came back online at 9pm to get it secured for us.
Because of her assistance we have our dream holiday booked for my partners 40th birthday. I highly recommend her services.
Thank you!
January 4, 2024
Professional
Professional, friendly and knows her stuff. Found us a great deal to Dubai. Highly recommended
December 8, 2023
Excellent service and highly…
Excellent service and highly professional will be booking again next year.
November 19, 2023
Sarah was great.
Sarah was great to deal with.
Her entire approach was friendly and informative. My booking was arranged with speedy responses from Sarah and made me feel at ease with my decision making.
I'd happily recommend her to anyone.
November 4, 2023
Friendly and helpful and gave us lots…
Friendly and helpful and gave us lots of options for the holiday we wanted
October 22, 2023
Found a holiday for our family and sent…
Found a holiday for our family and sent Sarah the details. Within an hour she had found same holiday with different tour operator and about £1500 less…. No brainer, booked straight away!! How’s that for service!!
October 27, 2023
Very helpful nothings was a bother
October 25, 2023
Amazing service
Sarah is an amazing travel advisor. She is always honest and helpful. I have recommended her to my friends and family who now contact her for their holiday needs :)
October 13, 2023
Expedient Sarah
Sarah, was very expedient in arranging our booking and linking this to fellow family travellers
Well done
September 17, 2023
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