Excellent, friendly, knowledgeable, experienced staff who work hard to help me find my perfect holiday. As a group the Seaham branch have a wonderful sense of humour, which delights me every time. Rec... See more
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Sharon was extremely helpful and informative when booking our holiday to Menorca next year. She provided us with helpful tips regarding excursions and places to visit. We always trust Sharon's judge... See more
Company replied
Sienna was fantastic, we went in looking for inspiration & she gave us that. She listened to what we wanted & we came away booking a holiday we can’t wait to go on.
Company replied
We had a great experience booking our holiday. We spoke to a lovely lady called Holly, who was friendly, knowledgeable, and took the time to show us all the suitable options for our holiday. We had... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
56 Church Street, SR7 7HF, Seaham, United Kingdom
- 0191 5813459
5.0
Excellent
1K reviews
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Great Holiday build.
Megan did a fantastic job of consolidating a series of individual holiday items (Flight, parking & Hotel) into a workable package.
Thanks, we’ll enjoy Copenhagen even more now.
August 14, 2026
Reply from Hays Travel - Seaham
Ahh thank you so much for your lovely review Ian, it is greatly appreciated! I can't wait to hear about your trip to Copenhagen, I hope you both have a fab time!
Megan 🏖️
Really good service
Really good service, friendly helpful and professional as always . Always makes booking easier
August 27, 2026
Reply from Hays Travel - Seaham
Thank you for your lovely review, it was a pleasure to help book your fab holiday! Holly :)
Reply from Hays Travel - Seaham
Thank you for your wonderful feedback! We are delighted to hear that you found our team to be professional and knowledgeable.
Thank you
Hays Travel Seaham
Great service as always
As always, Sharon went above and beyond to make sure our holiday was as perfect as possible. Excellent customer service, friendly, professional excellent communication and always goes the extra mile. Thanks AGAIN Sharon 😀
August 26, 2026
Reply from Hays Travel - Seaham
Thank you for your wonderful feedback! We are so pleased to hear that your holiday was perfect and that you received excellent customer service.
Sharon
Excellent
Excellent, friendly, knowledgeable, experienced staff who work hard to help me find my perfect holiday. As a group the Seaham branch have a wonderful sense of humour, which delights me every time. Recommend 100% wouldn't book anywhere else.
August 26, 2026
Reply from Hays Travel - Seaham
Thank you for your wonderful feedback! We are so pleased to hear that our team's hard work and sense of humour made your experience. We truly appreciate your recommendation and all your suppoort on our Facebook page, thank you :)
Booking our holiday to Menorca
Sharon was extremely helpful and informative when booking our holiday to Menorca next year. She provided us with helpful tips regarding excursions and places to visit. We always trust Sharon's judgement, hence why we always book with Hayes.
August 17, 2026
Reply from Hays Travel - Seaham
Thank you for your wonderful review! We are so pleased to hear that you had such a positive experience and that you always trust our judgement. We appreciate your loyalty!
Kind Regards Sharon
Sienna was fantastic
Sienna was fantastic, we went in looking for inspiration & she gave us that. She listened to what we wanted & we came away booking a holiday we can’t wait to go on.
August 23, 2026
Reply from Hays Travel - Seaham
Thank you for your wonderful feedback! We are so pleased to hear that Sienna was so helpful in finding the perfect holiday for you. Roll on your amazing cruise :D
Excellent service very helpful nothing…
Excellent service very helpful nothing the problem
August 19, 2026
Reply from Hays Travel - Seaham
Thank you for your kind review! We really appreciate your continued support :)
Many Thanks
Hays Travel Seaham
The staff were extremely helpful when I…
The staff were extremely helpful when I went in to book family holiday. They couldnt do enough for you. Offering great deals, advice and recommendations have been spot on. Fantastic booking experience.
August 19, 2026
Reply from Hays Travel - Seaham
Thank you for your lovely review, it was a pleasure to help :) Thanks Amelia
I thought my time down hays she was…
I thought my time down hays she was very informative. A very nice person . Just everything you want from your travel agent
August 18, 2026
Reply from Hays Travel - Seaham
Thank you for your wonderful feedback! We appreciate you taking the time to share your positive experience and hope you have an amazing holiday!
Kind Regards
Hays Travel Seaham 🏖️
Hays travel always professional and…
Hays travel always professional and helpful,we've been booking holiday's for years with them ,staff Always professional and helpful can't fault service at all ,Holly and other girls great ,Just booked another holiday yesterday lovely atmosphere ,we don't go anywhere else for our holidays ,Thanks to all the team at Seaham branch. 😀 Gill and Keith .
August 15, 2026
Reply from Hays Travel - Seaham
Thank you for this lovely review, we really appreciate this and your loyalty to the Seaham branch Holly :)
Reply from Hays Travel - Seaham
Thank you for your kind review! Hopefully see you again soon - Amelia
everything booked quickly and easy.
everything booked quickly and easy.
and staff always very helpful.
August 14, 2026
Reply from Hays Travel - Seaham
Thank you for your lovely review! :) It was a pleasure helping you book your holiday. See you again soon - Amelia
Holly was very friendly and extremely…
Holly was very friendly and extremely helpful with any questions that i had about the cruise that i booked.
August 13, 2026
Reply from Hays Travel - Seaham
Thank you for your kind review! We really appreciate your continued support!
Many Thanks Holly
Always very good
Always very good . Alex was lovely efficient friendly and very informative.
August 13, 2026
Reply from Hays Travel - Seaham
Thank you so much for your kind review, it was my pleasure in booking your fab holiday!! Alex :)
Reply from Hays Travel - Seaham
Thank you for your 5-star review! We are so pleased to hear that our staff provided great service. Your kind words are greatly appreciated.
Reply from Hays Travel - Seaham
Thank you for your wonderful feedback! We are so pleased to hear that you found our team to be friendly and helpful. We truly appreciate you taking the time to share your positive experience.
Kind Regards
Hays Travel Seaham
Sharon was very informative and…
Sharon was very informative and knowledgeable. Answered our questions with total honesty. Very friendly and relaxed.
August 9, 2026
Reply from Hays Travel - Seaham
Thanks for this, was lovely getting to meet you both, Sharon :)
Reply from Hays Travel - Seaham
Thank you for this to pleased we managed to get you sorted again for next year - Amelia :)
10/10
Megan from Seaham Hays Travel was absolutely amazing and went above and beyond to help make the best of booking our holiday! Definitely recommend and will 100% be booking future holidays with Megan!
August 7, 2026
Reply from Hays Travel - Seaham
Thank you so much for your lovely review, it is greatly appreciated! I hope you both have the best time on your holiday!
Megan 🏖️
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