We booked our holiday with Holly. She listened to what we wanted out of our holiday and what was important to us. She took the time to explain areas to us using maps for the locations and to show wher... See more
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Yet another great booking experience at Hays Travel in Seaham. A warm welcome by all the staff followed by some sterling work by Megan to sort out a short timescale booking and negotiate successfu... See more
Company replied
Sharon attended to my request for flights from Newcastle to Boston. She was very pleasant and very helpful. She gave me alternative airlines to choose from, varying departure times and different pric... See more
Company replied
We went in to book a holiday which we had previously researched. Staff were attentive and listened to what we asked for, answering queries about current safey alerts. Holiday booked and paid for withi... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
56 Church Street, SR7 7HF, Seaham, United Kingdom
- 0191 5813459
5.0
Excellent
1K reviews
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Holiday to greece
Really nice staff freindly and proffesional answered all my questions and really helpful
July 12, 2026
Reply from Hays Travel - Seaham
Thank you so much for your lovely review! It was a pleasure to book your holiday!
Thank you, Alex :)
Always happy to help efficient and…
Always happy to help efficient and friendly great to deal with
July 11, 2026
Reply from Hays Travel - Seaham
Thank you so much for your lovely review! As always, its an absolute pleasure to help
Thanks - Holly :)
Alex was very helpful and friendly
Alex was very helpful, informative and friendly when booking my holiday.
July 9, 2026
Reply from Hays Travel - Seaham
Thank you for your lovely review, it was a pleasure to book your amazing holiday! Alex :)
Easily explained about holiday and very…
Easily explained about holiday and very happy with all questions answered
July 1, 2026
Sharon was so helpful and her knowledge…
Sharon was so helpful and her knowledge around cruise holidays was amazing it’s our first cruise and she covered everything brilliant service as allways.
July 5, 2026
Reply from Hays Travel - Seaham
Thank you for your lovely review. We are so pleased to hear that Sharon was helpful and knowledgeable, especially for your first cruise !
Kind Regards
Hays Travel Seaham
Sharon as always went above and beyond…
Sharon as always went above and beyond to book our holiday all the team are very helpful too would definitely recommend hays
July 5, 2026
Reply from Hays Travel - Seaham
Thank you for your kind review! Sharon will be so pleased to hear how helpful she was! Looking forward to seeing you again soon! :)
All the staff are very helpful and…
All the staff are very helpful and knowledgeable. They work really hard to make your holiday perfect
July 2, 2026
Reply from Hays Travel - Seaham
Thanks for review! We appreciate your ongoing support. Looking forward to seeing you again soon - Alex :)
As always.....got a great service and…
As always.....got a great service and fab deal. Popped in to enquire . Left ŵith a holiday booked!
July 3, 2026
Reply from Hays Travel - Seaham
Thanks for your lovely review - we are so great you had a great experience and hope you have a great holiday! See you soon! :)
Excellent service
June 24, 2026
Reply from Hays Travel - Seaham
Thank you for your kind review, we appreciate your support! Thanks Sharon
Hays Seaham - Holly
We come back to Hays annually to book our holidays and they have never let us down. Holly was amazing help, always so friendly, and helped us get the best deal possible
June 30, 2026
Reply from Hays Travel - Seaham
Thank you for your Holly review, it is always a pleasure to help book your amazing holidays! Thanks Holly :)
Very welcoming
Very welcoming , service 100% attentive to my requirements. Alex went above and beyond to help me.
June 28, 2026
Reply from Hays Travel - Seaham
Thanks for this lovely review I will pass this on to Alex when she returns to work. Than you for booking with us - Sharon
We got the same great service we always…
We got the same great service we always get from Hays travel Seaham.
They always go the extra mile for us and have done us proud with some great holidays.
Nothing seems to much trouble for this great team.
June 27, 2026
Reply from Hays Travel - Seaham
Thank you so much for this fab review, we really do appreciate your continued support. Not long until the next holiday ?? Sharon & Team x
Wouldn’t use anyone else it’s local and…
Wouldn’t use anyone else it’s local and staff are all friendly and always ready to help
June 19, 2026
Reply from Hays Travel - Seaham
Thank you for this it was my absolute please in helping your with your holiday. Alex
Excellent service always
Excellent service always. I always book with Hays travel in Seaham. The staff are all fabulous and have provided me with fantastic holidays for myself and my family for many years. They are the BEST and I would not go anywhere else.
June 23, 2026
Reply from Hays Travel - Seaham
Thank you for your lovely review, it was a pleasure to book your amazing holiday. We really appreciate your support! Alex :)
Brilliant service all staff are very…
Brilliant service all staff are very friendly and accommodating, very experienced and explained everything in detail.
June 23, 2026
Reply from Hays Travel - Seaham
thanks so much for this lovely review, was lovely to see you in store again and thank you for continuing to book with us. Megan
Reply from Hays Travel - Seaham
Thank you so much for your lovely review! It is greatly appreciated and I hope you have a fab holiday!
Megan 🏖️
Once again excellent service from Sharon
June 13, 2026
Reply from Hays Travel - Seaham
Thank you so much for your lovely review! Always a pleasure.
Hopefully see you again soon! - Sharon
Totally recommend
Friendly, professional service, holiday booked with no fuss and exactly what we wanted
June 19, 2026
Reply from Hays Travel - Seaham
Thank you for your lovely review! Always lovely to see you both! :)
Hopefully see you again soon! - Amelia
Great welcome
Great welcome, informative and friendly advice. Smooth booking service.
Alex was lovely and gave us everything we needed.
June 19, 2026
Reply from Hays Travel - Seaham
Thank you for your lovely review, it was a pleasure to help :) Thanks Alex
The staff are really helpful and try…
The staff are really helpful and try their best to get you sorted.
June 19, 2026
Reply from Hays Travel - Seaham
Thank you for your kind review, it was a pleasure to help book your fabulous holiday! Thanks Amelia :)
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