Excellent, friendly, knowledgeable, experienced staff who work hard to help me find my perfect holiday. As a group the Seaham branch have a wonderful sense of humour, which delights me every time. Rec... See more
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Sharon was extremely helpful and informative when booking our holiday to Menorca next year. She provided us with helpful tips regarding excursions and places to visit. We always trust Sharon's judge... See more
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Sienna was fantastic, we went in looking for inspiration & she gave us that. She listened to what we wanted & we came away booking a holiday we can’t wait to go on.
Company replied
We had a great experience booking our holiday. We spoke to a lovely lady called Holly, who was friendly, knowledgeable, and took the time to show us all the suitable options for our holiday. We had... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
56 Church Street, SR7 7HF, Seaham, United Kingdom
- 0191 5813459
5.0
Excellent
1K reviews
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As usual
As usual, staff friendly, helpful, and professional.
Got what I wanted in double quick time. Well pleased.
August 7, 2026
Reply from Hays Travel - Seaham
Thanks for this lovely review, always a pleasure to see you in store :)
We had a great experience booking our holiday
We had a great experience booking our holiday. We spoke to a lovely lady called Holly, who was friendly, knowledgeable, and took the time to show us all the suitable options for our holiday.
We had already found the holiday we wanted, but were undecided on the dates and which hotel to choose. Holly was incredibly helpful, answering all our questions and guiding us through the different options without any pressure. Her advice made it much easier for us to make our decision.
Excellent, friendly customer service throughout, and we wouldn't hesitate to book with them again.
August 4, 2026
Reply from Hays Travel - Seaham
Thank you so much for your lovely review! Your support is greatly appreciated and it was a pleasure to help book your fabulous holiday!
Thanks Holly
Holly was exxellent as usual
Holly was exxellent as usual. Only use Hays Seaham as Sharon, Holly and all the girls are brill. Thanks again and roll on May 5th next tear for PortoAventura 👍
August 6, 2026
Reply from Hays Travel - Seaham
Thank you for your kind review! We really appreciate your continued support!
Many Thanks
Hays Travel Seaham
Great service x all the girls are…
Great service x all the girls are lovely and very helpful. One 30 min appointment and we were booked up everything sorted. Even got the map up to see what was close etc that extra mile goes along way
August 1, 2026
Reply from Hays Travel - Seaham
Thank you so much for your kind review, we are always happy to help. Hope to see you again soon - Alex :)
It took 20 minutes from walking in to…
It took 20 minutes from walking in to walking out for Alex to sort and book our trip for us.
A big thank you to Alex and the team at Seaham for once again going the extra mile for us.
August 5, 2026
Reply from Hays Travel - Seaham
Thank you so much for your amazing review - its always a pleasure and looking forward to seeing you again soon :) - Alex
Staff were very helpful made the hole…
Staff were very helpful made the hole process painless
July 28, 2026
Reply from Hays Travel - Seaham
Thank you for your lovely review, it was a pleasure to book your fab holiday. We really appreciate your support! Alex :)
Great customer service
Great customer service. Very knowledgeable and friendly staff. Holly went above and beyond to get us the best deal
August 4, 2026
Reply from Hays Travel - Seaham
Thank you for your lovely review, we appreciate your support! It was a pleasure to help book your fabulous holiday. Thanks Holly :)
Reply from Hays Travel - Seaham
Thank you for your kind review! We really appreciate your continued support :) Thanks Sienna
Always a pleasure to see the girls in…
Always a pleasure to see the girls in seaham always helpful Megan was very helpful
August 3, 2026
Reply from Hays Travel - Seaham
Thank you for your kind review. We really appreciate your continued support! Thanks Megan :)
Reply from Hays Travel - Seaham
Thank you for your wonderful 5-star review! It is greatly appreciated and I hope you have an amazing holiday!!
Many thanks,
Holly 🏖️
Fantastic customer service second to…
Fantastic customer service second to none
Answered all my questions and if they didn't know the answers they found out
August 1, 2026
Reply from Hays Travel - Seaham
Thank you for your kind review, it is always a pleasure to help book your amazing holidays! Thanks Alex :)
friendly helpful staff as always
July 30, 2026
Reply from Hays Travel - Seaham
Thank you for your kind review, we really appreciate your support! Thanks :)
Fantastic customer service from Amelia…
Fantastic customer service from Amelia . She went above and beyond to sort our family holiday out for 10 people travelling from 2 differant airports. Highly recommend Hays travel Seaham. I woudnt go anywhere else to book a holiday.
July 31, 2026
Reply from Hays Travel - Seaham
Thank you so much for the lovley review! Was so lovley to sort your special family holiday, thank you for your loyalty to us, Ameila :D
Sharon was very helpful as always
Sharon was very helpful as always. Would recommend everyone to go to Hays at Seaham.
July 28, 2026
Reply from Hays Travel - Seaham
Thank you for your kind review, we really appreciate your support! Thanks :)
Reply from Hays Travel - Seaham
Thank you for your kind review, we really appreciate your support! Thanks Megan :)
My wife and I always use your Seaham…
My wife and I always use your Seaham branch to book our holidays we always get a nice welcome. This time it was Megan who looked after us. as usual made us feel welcome and part of the family Megan sorted us a cruise at a great price we left the shop a happy couple. It doesn't matter which member of staff we get it's totally professional from start to finish.
July 19, 2026
Reply from Hays Travel - Seaham
Thank you for your lovely review, we really appreciate your continued support! It is always a pleasure to help :)
Many Thanks
Hays Travel Seaham
Attention to detail
April 9, 2026
Reply from Hays Travel - Seaham
Thank you for this 5* review was my pleasure to help you. Holly :)
Great service
I always book my holidays with the Seaham branch. The ladies are super helpful, polite and very knowledgeable. Thank you to Alex who booked my holiday in literally 10 minutes of calling. As always, great service.
July 19, 2026
Reply from Hays Travel - Seaham
Thank you so much for your kind review, it was my pleasure in booking your fab holiday!! Alex :)
Reply from Hays Travel - Seaham
Thank you so much for your kind review - it was a pleasure to help. Hopefully see you again soon! :)
first class service as usual got what…
first class service as usual got what we asked for ,we will be back. Thank you so much.
July 11, 2026
Reply from Hays Travel - Seaham
Thank you so much for your lovely review it is greatly appreciated! I hope you have an amazing holiday!
Thanks again,
Megan 🏖️
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