Excellent, friendly, knowledgeable, experienced staff who work hard to help me find my perfect holiday. As a group the Seaham branch have a wonderful sense of humour, which delights me every time. Rec... See more
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Sharon was extremely helpful and informative when booking our holiday to Menorca next year. She provided us with helpful tips regarding excursions and places to visit. We always trust Sharon's judge... See more
Company replied
Sienna was fantastic, we went in looking for inspiration & she gave us that. She listened to what we wanted & we came away booking a holiday we can’t wait to go on.
Company replied
We had a great experience booking our holiday. We spoke to a lovely lady called Holly, who was friendly, knowledgeable, and took the time to show us all the suitable options for our holiday. We had... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
56 Church Street, SR7 7HF, Seaham, United Kingdom
- 0191 5813459
5.0
Excellent
1K reviews
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Holly was very patient and took time to…
Holly was very patient and took time to find the right cruise. Coffee and tea supplied were nearly as good
July 16, 2026
Reply from Hays Travel - Seaham
Thank you for you kind review! Always a pleasure to see you both, thank you for being so loyal to Hays Seaham. Thank you Holly :)
Sienna was Very friendly and helpful holiday…
Very friendly and helpful holiday sorted thank you
July 9, 2026
Reply from Hays Travel - Seaham
Thank you for your kind review, it was a pleasure to help as always :) Thanks Sienna
Swift, professional help and advice.
Alex was a super star and dealt with our enquiry in a swift and professional manner.
Her recommendations and suggestions were excellent and we booked our trip.
We're so excited for our holiday at Christmas!
July 16, 2026
Reply from Hays Travel - Seaham
Thank you for your lovely review, it was a pleasure to help book your fabulous holiday! Thanks Alex :)
Always excellent customer service all…
Always excellent customer service all the staff are very helpful.
July 13, 2026
Reply from Hays Travel - Seaham
Thank you for your kind review. We really appreciate your continued support! Thanks Alex
Usual high standards…
I knew what I would like and everything was provided.
Sienna was very helpful and professional and patient.
It's always a pleasure going into Hays in Seaham and this was same again
July 13, 2026
Reply from Hays Travel - Seaham
Thank you for your kind review. We really appreciate your continued support! Thanks Sienna
Holiday to greece
Really nice staff freindly and proffesional answered all my questions and really helpful
July 12, 2026
Reply from Hays Travel - Seaham
Thank you so much for your lovely review! It was a pleasure to book your holiday!
Thank you, Alex :)
Always happy to help efficient and…
Always happy to help efficient and friendly great to deal with
July 11, 2026
Reply from Hays Travel - Seaham
Thank you so much for your lovely review! As always, its an absolute pleasure to help
Thanks - Holly :)
Alex was very helpful and friendly
Alex was very helpful, informative and friendly when booking my holiday.
July 9, 2026
Reply from Hays Travel - Seaham
Thank you for your lovely review, it was a pleasure to book your amazing holiday! Alex :)
Easily explained about holiday and very…
Easily explained about holiday and very happy with all questions answered
July 1, 2026
Reply from Hays Travel - Seaham
Thank you for your lovely review! Glad we could help. Looking forward to seeing you again soon! :)
Sharon was so helpful and her knowledge…
Sharon was so helpful and her knowledge around cruise holidays was amazing it’s our first cruise and she covered everything brilliant service as allways.
July 5, 2026
Reply from Hays Travel - Seaham
Thank you for your lovely review. We are so pleased to hear that Sharon was helpful and knowledgeable, especially for your first cruise !
Kind Regards
Hays Travel Seaham
Sharon as always went above and beyond…
Sharon as always went above and beyond to book our holiday all the team are very helpful too would definitely recommend hays
July 5, 2026
Reply from Hays Travel - Seaham
Thank you for your kind review! Sharon will be so pleased to hear how helpful she was! Looking forward to seeing you again soon! :)
All the staff are very helpful and…
All the staff are very helpful and knowledgeable. They work really hard to make your holiday perfect
July 2, 2026
Reply from Hays Travel - Seaham
Thanks for review! We appreciate your ongoing support. Looking forward to seeing you again soon - Alex :)
As always.....got a great service and…
As always.....got a great service and fab deal. Popped in to enquire . Left ŵith a holiday booked!
July 3, 2026
Reply from Hays Travel - Seaham
Thanks for your lovely review - we are so great you had a great experience and hope you have a great holiday! See you soon! :)
Excellent service
June 24, 2026
Reply from Hays Travel - Seaham
Thank you for your kind review, we appreciate your support! Thanks Sharon
Hays Seaham - Holly
We come back to Hays annually to book our holidays and they have never let us down. Holly was amazing help, always so friendly, and helped us get the best deal possible
June 30, 2026
Reply from Hays Travel - Seaham
Thank you for your Holly review, it is always a pleasure to help book your amazing holidays! Thanks Holly :)
Very welcoming
Very welcoming , service 100% attentive to my requirements. Alex went above and beyond to help me.
June 28, 2026
Reply from Hays Travel - Seaham
Thanks for this lovely review I will pass this on to Alex when she returns to work. Than you for booking with us - Sharon
Wouldn’t use anyone else it’s local and…
Wouldn’t use anyone else it’s local and staff are all friendly and always ready to help
June 19, 2026
Reply from Hays Travel - Seaham
Thank you for this it was my absolute please in helping your with your holiday. Alex
Excellent service always
Excellent service always. I always book with Hays travel in Seaham. The staff are all fabulous and have provided me with fantastic holidays for myself and my family for many years. They are the BEST and I would not go anywhere else.
June 23, 2026
Reply from Hays Travel - Seaham
Thank you for your lovely review, it was a pleasure to book your amazing holiday. We really appreciate your support! Alex :)
Brilliant service all staff are very…
Brilliant service all staff are very friendly and accommodating, very experienced and explained everything in detail.
June 23, 2026
Reply from Hays Travel - Seaham
thanks so much for this lovely review, was lovely to see you in store again and thank you for continuing to book with us. Megan
Reply from Hays Travel - Seaham
Thank you so much for your lovely review! It is greatly appreciated and I hope you have a fab holiday!
Megan 🏖️
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