Excellent, friendly, knowledgeable, experienced staff who work hard to help me find my perfect holiday. As a group the Seaham branch have a wonderful sense of humour, which delights me every time. Rec... See more
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Sharon was extremely helpful and informative when booking our holiday to Menorca next year. She provided us with helpful tips regarding excursions and places to visit. We always trust Sharon's judge... See more
Company replied
Sienna was fantastic, we went in looking for inspiration & she gave us that. She listened to what we wanted & we came away booking a holiday we can’t wait to go on.
Company replied
We had a great experience booking our holiday. We spoke to a lovely lady called Holly, who was friendly, knowledgeable, and took the time to show us all the suitable options for our holiday. We had... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
56 Church Street, SR7 7HF, Seaham, United Kingdom
- 0191 5813459
5.0
Excellent
1K reviews
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Members of staff were really friendly…
Members of staff were really friendly Sharon who dealt with us was really friendly knew exactly what holiday was best for us with having kids couldn't thank her enough would highly recommend
May 23, 2026
Reply from Hays Travel - Seaham
Hi, It was lovely to meet you yesterday and my absolute pleasure to find this perfect holiday, take care Sharon :)
Young lady who helped us was brilliant
Young lady who helped us was brilliant, very friendly and very helpful
May 22, 2026
Reply from Hays Travel - Seaham
Thank you for your lovely review, it was a pleasure to book your fabulous Cyprus holiday! Thanks Sienna
Reply from Hays Travel - Seaham
Thank you for your kind review, we appreciate your support :) Thanks Holly
Fantastic friendly service
Fantastic friendly service, helpful and informative making booking so much easier than trying to do it yourself
May 10, 2026
Reply from Hays Travel - Seaham
Thank you so much for your lovely review, we really appreciate your support! Thanks Holly
Very helpful and friendly
Very helpful and friendly, I have booked many holidays from hays travel, always been very happy with the service and holidays
May 12, 2026
Reply from Hays Travel - Seaham
Thank you so much for your lovely review! It was a pleasure to book your holiday!
Kind regards,
Alex
On visiting your shop was welcome staff…
On visiting your shop was welcome staff very helpful Megan the lady who help me with my purchase very helpful indeed
May 12, 2026
Reply from Hays Travel - Seaham
Thank you so much for your lovely review Arthur! I hope you have an amazing time on your cruise,
Kind regards,
Megan 🚢
Great service as usual
Great service as usual. We are always pleased with our interaction with Sharon, Holly and the girls
May 8, 2026
Reply from Hays Travel - Seaham
It was our pleasure to help you again and always lovely to see you bot, Sharon & girls :)
Very helpful
Very helpful , and can sort things out for you ‘ much better and actually cheaper than booking on line with one of the big company’s . Won’t go anywhere else .
May 1, 2026
Reply from Hays Travel - Seaham
Thanks so much for this fab review, it was our pleasure to help you with this holiday - Team Seaham
Great service
Alex was very helpful listened to our requests and came up with the best price great service
May 7, 2026
Reply from Hays Travel - Seaham
Thank you for your kind review, we really appreciate your continued support! It was lovely seeing you both! Thanks Alex :)
Very helpful knowledgeable and nothing…
Very helpful knowledgeable and nothing to much bother. Great set of girls.
May 7, 2026
Reply from Hays Travel - Seaham
Thank you for your kind review! We really appreciate your continued support :) Thanks Alex & the girls
I away use hays travel when ever I book…
I away use hays travel when ever I book a break
The staff are always very helpful, polite and accommodating
April 30, 2026
Reply from Hays Travel - Seaham
Thank you for your kind review! We really appreciate your continued support :) Thanks Alex
Reply from Hays Travel - Seaham
Thank you for your kind review! We really appreciate your continued support :)
Reply from Hays Travel - Seaham
Thank you for your review, it was a pleasure to help :) Thanks Sienna
Excellent staff
The staff in the Seaham branch are fantastic all very helpfull and engaging with lots of good advice.
May 3, 2026
Reply from Hays Travel - Seaham
Thank you for your kind review! We really appreciate your continued support :) Thanks Alex
Reply from Hays Travel - Seaham
Thank you for your review, it was a pleasure to help :) Thanks Sienna
Friendly attentive staff
Friendly attentive staff, booking process made easy as done for you and always the best price - what’s not to love?
May 1, 2026
Reply from Hays Travel - Seaham
Thank you for your kind review, it was a pleasure to help as always :) Thanks Sienna
Alex was so helpful & freindly booking…
Alex was so helpful & freindly booking us all our hoilday
Smooth booking & fast .
Great 😃
April 30, 2026
Reply from Hays Travel - Seaham
Thank you so much for your lovely review Michelle, we really appreciate it! Thanks Alex :)
Reply from Hays Travel - Seaham
Thank you for your kind review, we really appreciate your continued support! Thanks Alex
Very experienced and friendly staff.
April 29, 2026
Reply from Hays Travel - Seaham
Thank you so much for your lovely review, we really appreciate your support! Megan :)
Reply from Hays Travel - Seaham
Thank you so much for your kind review, we appreciate your support! Thanks Megan :)
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