Excellent, friendly, knowledgeable, experienced staff who work hard to help me find my perfect holiday. As a group the Seaham branch have a wonderful sense of humour, which delights me every time. Rec... See more
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Sharon was extremely helpful and informative when booking our holiday to Menorca next year. She provided us with helpful tips regarding excursions and places to visit. We always trust Sharon's judge... See more
Company replied
Sienna was fantastic, we went in looking for inspiration & she gave us that. She listened to what we wanted & we came away booking a holiday we can’t wait to go on.
Company replied
We had a great experience booking our holiday. We spoke to a lovely lady called Holly, who was friendly, knowledgeable, and took the time to show us all the suitable options for our holiday. We had... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
56 Church Street, SR7 7HF, Seaham, United Kingdom
- 0191 5813459
5.0
Excellent
1K reviews
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Reply from Hays Travel - Seaham
Thank you for your kind review, we appreciate your support! Thanks Alex :)
Very pleasant and helpful and prompt…
Very pleasant and helpful and prompt and very friendly 😀
April 22, 2026
Reply from Hays Travel - Seaham
Thank you for your lovely review :) Holly
Excellent Customer Service
All the staff at Hays Travel, Seaham are extremely friendly and very helpful. We were particularly impressed with Amelia and her attention to customer service during our recent visit. We had only met Amelia once before, but she remembered us both together with personal details about our likes and dislikes. It is refreshing to go into a business and feel like a special customer.
April 16, 2026
Reply from Hays Travel - Seaham
Thank you so much for your lovely review, it was my pleasure to help with you amazing holiday!
Hopefully see you soon!
Amelia :)
Very helpful staff
April 14, 2026
Reply from Hays Travel - Seaham
Thank you for your kind review, it was a pleasure to help book your fab holiday! Thanks Alex :)
Always friendly and helpful
Always friendly and helpful and happy to be contacted with any questions you may have.Always aims to find the best deal
April 19, 2026
Reply from Hays Travel - Seaham
Thank you for your kind review, it is a pleasure to help. We appreciate your support! Thanks Alex
Very friendly helpful and professional Hays in seaham amazing
Very friendly helpful and professional
Great deal wonderful staff
April 18, 2026
Reply from Hays Travel - Seaham
Thank you for your review, it was a pleasure to help :) Thanks Holly
Very helpful
April 11, 2026
Reply from Hays Travel - Seaham
Thank you for your kind review, we appreciate your support!
Hays Travel Seaham
Reply from Hays Travel - Seaham
Thank you for your review, we appreciate your support!
Hays Travel Seaham
Caribbean cruise
Booked our Caribbean cruise yesterday with Sharon at Hayes Seaham exceptional service nothing was too much trouble. Excellent service
April 17, 2026
Reply from Hays Travel - Seaham
Thank you for your lovely review, it was a pleasure to assist in booking your fabulous cruise! Thanks Sharon
Reply from Hays Travel - Seaham
Thank you for your kind review! We appreciate your support :)
Hays Travel Seaham
friendly Staff
friendly and inviting Staff always ready to recomend the best options and very knowledgable about holidays
April 16, 2026
Reply from Hays Travel - Seaham
Thank you for your lovely review, it's always a pleasure to help book your fabulous holidays!
Hays Travel Seaham
Always a friendly and great service…
Always a friendly and great service from the girls at Seaham
April 16, 2026
Reply from Hays Travel - Seaham
Thank you so much for your kind review, we appreciate your support!
Hays Travel Seaham
I have booked many holidays with hays…
I have booked many holidays with hays Seaham. Nothing is ever to much trouble. All the girls are so friendly and helpful.
April 9, 2026
Reply from Hays Travel - Seaham
Thank you so much for your kind review, we appreciate your support!
Hays Travel Seaham
Gave all options available and got…
Gave all options available and got great advice as always
April 7, 2026
Reply from Hays Travel - Seaham
Thank you for your kind review Susan, we appreciate your support. Megan :)
Naples Holiday
Megan, made us feel at ease straight away, we were offered and accepted a hot drink within 1 minute of sitting down by another member of staff.
We knew our destination but were unsure of the hotel so Megan showed us several hotels and checked the recent review before we settled on our hotel.
The whole process was easy to understand with Megan explaining every option and useful advise when we arrive and through our holiday.
We will definitely return for next years planned holiday.
April 12, 2026
Reply from Hays Travel - Seaham
Thank you so much for your lovely review John it is greatly appreciated. I hope you and Diane have an amazing holiday!!
Thanks again,
Megan 🏖️
Exceptional service as always
April 9, 2026
Reply from Hays Travel - Seaham
Thank you so much for your lovely review, as always its a pleasure :)
See you soon - Alex! :)
Great service!
Our advisor Holly was absolutely fantastic. We gave a fairly wide brief but she managed to understand what we were looking for and advised brilliantly. We are very happy with the holiday that we have chosen!
April 7, 2026
Reply from Hays Travel - Seaham
Thank you so much for your lovely review! It was an absolute pleasure to book your holiday and I hope you have an amazing time!
Thanks again,
Holly 🏖️
Alex was attentive to my needs and…
Alex was attentive to my needs and adapted great when I changed my plans slightly
March 28, 2026
Reply from Hays Travel - Seaham
Thank you for your lovely review. It was a pleasure to help and we really appreciate your continued support! Thanks, Alex :)
Reply from Hays Travel - Seaham
Thank you for your 5 star review, we appreciate your support :)
Hays Travel Seaham
I love travelling with hay they always…
I love travelling with hay they always smile and help you
March 31, 2026
Reply from Hays Travel - Seaham
Thank you for your kind review, it was a pleasure to help book your fabulous holiday to Salou! Thanks Amelia
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