Excellent, friendly, knowledgeable, experienced staff who work hard to help me find my perfect holiday. As a group the Seaham branch have a wonderful sense of humour, which delights me every time. Rec... See more
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Sharon was extremely helpful and informative when booking our holiday to Menorca next year. She provided us with helpful tips regarding excursions and places to visit. We always trust Sharon's judge... See more
Company replied
Sienna was fantastic, we went in looking for inspiration & she gave us that. She listened to what we wanted & we came away booking a holiday we can’t wait to go on.
Company replied
We had a great experience booking our holiday. We spoke to a lovely lady called Holly, who was friendly, knowledgeable, and took the time to show us all the suitable options for our holiday. We had... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
56 Church Street, SR7 7HF, Seaham, United Kingdom
- 0191 5813459
5.0
Excellent
1K reviews
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Lovely helpful friendly customer…
Lovely helpful friendly customer service, quick and efficient on all enquiries
Won't go anywhere else have been booking my holidays in hays travel for over 15yrs
March 22, 2026
Reply from Hays Travel - Seaham
Thank you for your lovely review. It is always a pleasure to help and we really appreciate your continued support!
Hays Travel Seaham
We went in to book a holiday which we…
We went in to book a holiday which we had previously researched. Staff were attentive and listened to what we asked for, answering queries about current safey alerts. Holiday booked and paid for within a very short time, including plane seats. To return nearer time to check-in for flight. We have used Hays in Seaham many times and always found staff to be very helpful.
March 25, 2026
Reply from Hays Travel - Seaham
Thank you so much for your lovely review, its great to hear we did a great job! :)
See you next time
Megan! :)
Sharon and the rest of the staff are…
Sharon and the rest of the staff are always very helpful and pleasant.
March 22, 2026
Reply from Hays Travel - Seaham
Thank you for your lovely review. We really appreciate your continued support and it is always a pleasure!
Sharon & team :)
Really nice going to book a holiday with my favourite travel agent
Really nice going to book a holiday the staff are very accommodating and so friendly would not go anywhere else to book a holiday
March 21, 2026
Reply from Hays Travel - Seaham
Thank you so much for your lovely review! :) We really appreciate your support. Thanks Sienna
Great service and knowledge from Sharon…
Great service and knowledge from Sharon and Holly as always thanks girls
March 15, 2026
Reply from Hays Travel - Seaham
Thanks so much Karen :)
Brilliant service
Holly at the Seaham branch was incredible. I came in with a vague idea as to what I was looking for and she was so patient at guiding me through discussing what I liked and disliked. Eventually booked and so excited for my first holiday just me and my daughter!!
Will defo be back!!
March 8, 2026
Reply from Hays Travel - Seaham
Ah thank you so much for this fab review! Was so lovely to book your amazing holiday - you will both have the best time - Holly :D
Staff excellent as usual
March 14, 2026
Reply from Hays Travel - Seaham
Thank you for your lovely review :)
Excellent Service from Alex ( Church…
Excellent Service from Alex ( Church Street branch) everything I requested I received, brilliant service, very polite, lovely girl
March 13, 2026
Reply from Hays Travel - Seaham
Thank you for your lovely review Pauline, it is always a pleasure to help!! I'm sure i'll see you very soon ha! - Alex :)
very friendly and helpful staff.
February 25, 2026
Reply from Hays Travel - Seaham
Thank you for your kind review, we appreciate your support!
Hays Travel Seaham
Sienna
The agent who i booked holiday with was amazing very helpful and went out of her way to get us the holiday we were loving for.
March 5, 2026
Reply from Hays Travel - Seaham
Thank you so much for your lovely review! It was a pleasure to help and I hope your looking forward to your holiday :) Thanks Sienna
Once again the Seaham team were…
Once again the Seaham team were outstanding. Always pleasant and approachable and nothing is a bother to them
March 4, 2026
Reply from Hays Travel - Seaham
Thank you for the fab review Koreen :D
Impressive Seaham Branch
As always the Seaham branch never fails to impress.
The consultant, Siena was pleasant,knowlegable and professional along with Sharon who makes the experience enjoyable.
March 10, 2026
Reply from Hays Travel - Seaham
Thank you for your lovely review, it is always a pleasure to help! We really appreciate your continued support :)
Hays Travel Seaham
Was very professional and friendly
Was very professional and friendly. Very knowledgeable about our destination country. Sought out a very reasonable price for our holiday
February 27, 2026
Reply from Hays Travel - Seaham
Hi thank you for this lovely review, it was a pleasure to help you with this holiday - Megan :)
As always our experience booking a…
As always our experience booking a holiday with Hayes Travel was first class.The staff are so friendly and helpful,nothing is a bother to them.Special thanks to Sharon and Holly who are always so patient with us.Would not book with anyone else and use the Seaham branch .
March 1, 2026
Reply from Hays Travel - Seaham
Thank you for your lovely review! It is always a pleasure to help. We really appreciate your continued support :)
Hays Travel Seaham
Reply from Hays Travel - Seaham
Thank you for your lovely review! As always we appreciate your support :)
Hays Travel Seaham
Quick and easy
March 6, 2026
Reply from Hays Travel - Seaham
Thank you so much for your kind review, we really appreciate it! Holly :)
Excellent service and very friendly…
Excellent service and very friendly polite and listened to everything we had to say
March 5, 2026
Reply from Hays Travel - Seaham
Thank you so much for your lovely review! :) We really appreciate your support.
Team Seaham :)
Booking review
The staff are always welcoming,friendly and helpful as soon as you walk through the door, nothing Is too much trouble
February 25, 2026
Reply from Hays Travel - Seaham
Thank you for your lovely review, we really appreciate your continued support!
Hays Travel Seaham
Reply from Hays Travel - Seaham
Thank you so much for your lovely review, it is really appreciated!!
I hope you have an amazing holiday!
Thanks again,
Holly 🏖️
Expertise of travel agent
We had chosen the holiday ourselves but Sienna went into great detail to explain all about the resorts and hotels for our multi resort holiday.
March 1, 2026
Reply from Hays Travel - Seaham
Thank you for your kind review, it was a pleasure to help book your fabulous holiday Thailand trip! Thanks Sienna
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