We are going on a girls holiday to Ibiza next year .Ive never been before but George listened to our needs and helped us with locations . He is very knowledgeable and i feel confident it will be a... See more
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We booked our holiday to Ibiza with George. He was very knowledgeable, friendly and patient. He gave us accommodation and price options to suit our needs. The booking process was very easy and George... See more
Company replied
We were eager to book a holiday but afraid to take the step and book. The service from Hays in Shaftesbury was brilliant, and left us wondering why we had waited so long to finally get on with it!
Company replied
As always the advice and help we got at Hays, made sure we booked the holiday we wanted. We have never been on a cruise before, so didn't have any idea about what is important. We were given great adv... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
14 High Street, SP7 8JG, Shaftesbury, United Kingdom
- 01747 854331
4.9
Excellent
454 reviews
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The staff were very helpful. Excellent service.
The staff were very helpful. My friend and I were keen to get the package that we both needed and wanted. It took several suggestions to find what was right for us.
The staff were consistently patient, kind, helpful and knowledgeable. We now have a short holiday booked which is ideal from all points of view, including value for money. I would recommend Hays Travel very highly.
May 2, 2026
Reply from Hays Travel - Shaftesbury
Thank you for taking the time to leave a review it's greatly appreciated. It was a pleasure helping you secure your travel arrangements.
Excellent customer service given
Excellent customer service given
Very informative and helpful advice
Thank you
April 30, 2026
Reply from Hays Travel - Shaftesbury
Hi Jo,
Thank you so much for taking the time to leave me such a kind review! I'm so happy to hear that you found our advice helpful and informative.
Kind Regards
Shelley
Reply from Hays Travel - Shaftesbury
HI Shannon,
We appreciate your continued support and are so glad that you are happy with our service; it means a lot to us.
Kind Regards
Hays Travel Shaftesbury
Excellent service as always JM
April 21, 2026
Reply from Hays Travel - Shaftesbury
Thank you for this lovely review. Mark
Great professional and friendly…
Great professional and friendly assistance from Maddie. Talked me through each stage of the booking process, with advice on any options.
April 21, 2026
Reply from Hays Travel - Shaftesbury
Thank you so much for your lovely review, I was happy to help. Maddie :)
Helpful, knowledgable staff, face to face wins over online.
Just booked our 4th holiday with Hays Travel, always helpful, knowledgable staff, they price match online quotes, quickly answer any queries.
April 18, 2026
Reply from Hays Travel - Shaftesbury
Thank you for this Kind review, it is always a pleasure to help you. Maddie :)
Shelly will always sort a holiday for…
Shelly will always sort a holiday for you, if need help she will sort it. When i book my holiday i trust shelly 100%
April 19, 2026
Reply from Hays Travel - Shaftesbury
Karen,
We appreciate you taking the time to leave us such a wonderful review! We're so happy to hear that you trust us to help you sort your holiday.
Kind Regards
Hays Travel Shaftesbury
Reply from Hays Travel - Shaftesbury
Hi Shirley,
Thank you for taking the time to leave me a wonderful review.
Kind regards
Shelley
Hays Travel Shaftesbury
First Class
As always made the whole experience of booking flights, transfers and accommodation stress free. Booked our seats and checked us in, all information given to us on paper and in the apps
Top work
April 10, 2026
Reply from Hays Travel - Shaftesbury
Thank you for the lovely review. We are always happy to help :)
Great communication and very helpful…
Great communication and very helpful staff. Many thanks for a fantastic trip. Planning the next one!
April 9, 2026
Reply from Hays Travel - Shaftesbury
Mark Turner,
We're so happy to hear you had a fantastic trip thanks to our helpful communication and staff! We appreciate your kind words and look forward to planning your next adventure.
Regards
Hays Travel
Quick Week Away in the Sun
Shelley was very friendly and patient.
it takes all the stress out us having to find the right flights and hotels to suit our budget .
March 29, 2026
Reply from Hays Travel - Shaftesbury
Hi Michael,
Thank you for your sharing your experience. I'm glad to hear that I was able to assist you in planning your holiday without the stress!
Kind regards
Shelley
Hays Travel
The advice and help we received in…
The advice and help we received in booking our next cruise was great.
The staff in Shaftesbury are always helpful and knowledgable.
March 22, 2026
Reply from Hays Travel - Shaftesbury
Mr&Mrs Birdseye,
We appreciate you sharing your experience. It's wonderful to know we provided great advice and help while booking your cruise.
Kind regards
Shelley
Hays Travel
Outstanding service
Outstanding service, expert advice, painless and didn't take long, we are very pleased
March 22, 2026
Reply from Hays Travel - Shaftesbury
Thank you for taking the time to do a review. It's greatly appreciated and thank you for your kind words. Mark
Very knowledgeable and helpful
March 14, 2026
Reply from Hays Travel - Shaftesbury
Thank you for your lovely review. Michaella
Booking to La Rochelle
Mark was very helpful as always, saving us nearly £400 by changing the date of our trip.
March 19, 2026
Reply from Hays Travel - Shaftesbury
Thank you for your kind words Clifford it's greatly appreciated. Mark
Prompt attention to my requests and…
Prompt attention to my requests and efficiently dealt with queries
March 17, 2026
Reply from Hays Travel - Shaftesbury
Thank you for your kind words its greatly appreciated. Mark
The service which I received was quick…
The service which I received was quick and efficient in booking flights to and from Canada and in the country. My follow-up questions were all answered satisfactorily. The staff were friendly and polite as well as efficient.
March 11, 2026
Reply from Hays Travel - Shaftesbury
Thank you for your kind review. I was happy to help. Maddie :)
Hays travel Shaftesbury.
We always go to Hays in Shaftesbury to book our cruises. They are a great team and are always helpful. We wouldn’t go anywhere else.
March 7, 2026
Reply from Hays Travel - Shaftesbury
Thank you so much for the lovely review. We are always happy to help :)
Reply from Hays Travel - Shaftesbury
Thank you for your kind review. Always happy to help :)
The help of Mark at Hays Travel made…
The help of Mark at Hays Travel made for a pleasant experience. Most helpful and everything clearly explained.
February 28, 2026
Reply from Hays Travel - Shaftesbury
Thank you for your kind words its greatly appreciated. Regards Mark :)
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