We are going on a girls holiday to Ibiza next year .Ive never been before but George listened to our needs and helped us with locations . He is very knowledgeable and i feel confident it will be a... See more
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We booked our holiday to Ibiza with George. He was very knowledgeable, friendly and patient. He gave us accommodation and price options to suit our needs. The booking process was very easy and George... See more
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We were eager to book a holiday but afraid to take the step and book. The service from Hays in Shaftesbury was brilliant, and left us wondering why we had waited so long to finally get on with it!
Company replied
As always the advice and help we got at Hays, made sure we booked the holiday we wanted. We have never been on a cruise before, so didn't have any idea about what is important. We were given great adv... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
14 High Street, SP7 8JG, Shaftesbury, United Kingdom
- 01747 854331
4.9
Excellent
454 reviews
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As usual nothing is too much trouble…
As usual nothing is too much trouble for the staff at Shaftesbury , always helpful.
February 26, 2026
Reply from Hays Travel - Shaftesbury
Thank you for your lovely review, we are happy to help :)
Reply from Hays Travel - Shaftesbury
Thank you for the nice review :)
Great service
Great service, very friendly and knowledgeable staff, I used hays travel for years and never disappointed.
February 10, 2026
Reply from Hays Travel - Shaftesbury
Thank you very much Armando, it was a pleasure to help you with sorting your currency for your holiday! I hope you have a fantastic trip!- Jon
Reply from Hays Travel - Shaftesbury
Thank you for your kind review. Michaella
It was very quickly book the person…
It was very quickly book the person cant remember her name and very professiali will always use Hayes Travel Shaftesbury the best
February 15, 2026
Reply from Hays Travel - Shaftesbury
Thank you for your lovely review :)
The staff that you employ that…
The staff that you employ that Shaftesbury were excellent and most helpful with every think I needed to know
February 11, 2026
Reply from Hays Travel - Shaftesbury
Stuart,
We appreciate you taking the time to leave us a review. We are so glad to hear that our staff were helpful and met your needs.
shaftesbury, Hays Travel
Holiday Booking
Our travel consultant in the Shaftesbury Branch was Maddie who was patient, polite & knowledgeable when we visited to find a holiday for next year, she went above & beyond to find the perfect location, hotel etc for us. I have used Hays travel many times over the years for our holidays wether it be for just myself & hubby or with friends and would recommend every time. Always there to help with any questions, queries or travel money too. Fantastic service as always.
February 8, 2026
Reply from Hays Travel - Shaftesbury
Thank you so much for the lovely review Tracy, I was happy to help. Maddie :)
Reply from Hays Travel - Shaftesbury
Thank you for your kind review. Mark
It’s always a pleasure
It’s always a pleasure to be able to be able to support our high street businesses like Hays Travel especially when they are so friendly and approachable. It’s so much better having their expertise behind your holiday plans than trying to arrange everything oneself online with faceless companies with underwhelming customer service support.
January 29, 2026
Reply from Hays Travel - Shaftesbury
Thank you for your kind words Derek it was pleasure as always helping you secure your holiday. Mark
Very helpfull ,found a great deal…
Very helpfull ,found a great deal ,would certainly be back
February 2, 2026
Reply from Hays Travel - Shaftesbury
Thank you for your review! That's lovely to hear and we hope to see you again. George
We gave Maddie quite a complex task…
We gave Maddie quite a complex task with several different options. Maddie led us skilfully towards selecting the best flights.
Her kindness and her attention to detail are exemplary.
February 1, 2026
Reply from Hays Travel - Shaftesbury
I'm glad I could help, thank you for your kind review. Maddie :)
Great service & attention to detail as…
Great service & attention to detail as before
January 31, 2026
Reply from Hays Travel - Shaftesbury
Tank you for the kind review, always happy to help. Shelley
Mark
Mark, as usual was very helpful and friendly and explained everything we needed to know.
January 31, 2026
Reply from Hays Travel - Shaftesbury
Thank you for kind words its greatly appreciated. Mark
Very helpful.Explained everything very…
Very helpful.Explained everything very clearly.
January 30, 2026
Reply from Hays Travel - Shaftesbury
Thank you for kind words its greatly appreciated. It was a pleasure helping you secure your Caribbean Fly cruise. Mark
I have to say have never booked through…
I have to say have never booked through a travel agent, but Michaella was very efficient & very nice, will use you again
January 29, 2026
Reply from Hays Travel - Shaftesbury
Thank you for your lovely review :)
As usual we saw Mark to book our…
As usual we saw Mark to book our holiday who was attentive to our needs, booked our holiday and gave us all the information we required. Extremely happy with the experience
January 23, 2026
Reply from Hays Travel - Shaftesbury
Thank you booking with us again it's greatly appreciated. It was a pleasure helping you secure your holiday to India with Titan Tours.
The staff were very welcoming and…
The staff were very welcoming and friendly and had good customer service
January 14, 2026
Reply from Hays Travel - Shaftesbury
Thank you for your kind words its greatly appreciated. Mark
Michaella booked our holiday
Michaella booked our holiday. She was informative, detailed, efficient, confident, showed excellent computer skills, and was both friendly and professional.
January 18, 2026
Reply from Hays Travel - Shaftesbury
Thank you or your kind response. Michaella
As soon as we walked in we were made to…
As soon as we walked in we were made to feel welcome. Very friendly service and got us the best deal.
January 14, 2026
Reply from Hays Travel - Shaftesbury
Thank you for your kind review. Michaella
Nice and simole
Needed to book a trip quickly due to availability. Phoned Mark at Hays Shaftesbury, he investigated found trip we wanted was full but suggested alternative which we booked immediately
January 13, 2026
Reply from Hays Travel - Shaftesbury
Thank you for your kind words its greatly appreciated. Mark
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